Construction Enterprise Replaces Fax Machines With Electronic Document Delivery From Captaris and IKON Office Solutions
April 02 2008 - 10:21AM
PR Newswire (US)
BELLEVUE, Wash., April 2, 2008 /PRNewswire-FirstCall/ -- Highlights
-- Faxes captured and sent from Canon multifunction devices --
Future capability for Oracle integration -- Significant
productivity, security and delivery improvements Captaris, Inc.
(NASDAQ:CAPA), a leading provider of software products that
automate document-centric processes, and IKON Office Solutions
(NYSE:IKN), the world's largest independent channel for document
management systems and services, today announced that Hanson Pipe
& Precast has selected IKON to integrate and deploy Captaris
RightFax as an integral component to its evolution from a
paper-based business to a digital enterprise. As a result, Hanson
Pipe & Precast has increased its profitability, realized
substantial savings in service, supply and postal expenses, while
increasing productivity in customer service, management of invoices
and contracts. Read the full case study at:
http://www.captaris.com/news_and_events/case_studies/index.html
Hanson Pipe & Precast, with 90 plants in the U.S., is North
America's largest supplier and manufacturer of concrete pipe and
precast concrete products. Moving from paper to digital with
electronic invoices, a digital document management solution and a
new Oracle platform, Hanson determined that although existing fax
machines didn't fit into the digital strategy, the firm still
needed fax capabilities. "Many of our more than 16,000 vendors and
10,000 customers rely on fax transmissions to conduct their
businesses," said Art Babb, Hanson's Shared Services controller. To
meet customervendor preferences while supporting its digital
strategy, Hanson looked to IKON Office Solutions to develop an
overall document delivery, workflow and storage solution. IKON
assessed Hanson's existing workflow, evaluated the need for secure
document delivery, and took a look at the company's overall
business processes. IKON then created a solution utilizing Captaris
RightFax to replace existing fax machines and integrate with
Hanson's overall document management strategy. Today Hanson's more
than 300 employees have Direct Inward Dial numbers that give direct
access to customers as well as allow Hanson's mobile users to
handle faxes on the road. Faxes are managed directly from users'
desktops or via centrally located Canon multifunction devices.
Paper documents are scanned with IKON DocSend, a solution that
works as an on-ramp for putting hard copies on the network. Users
-- in credit and billing, accounting, human resources, legal, and
help desk departments -- deliver documents quickly, reliably and
securely directly from the multifunction devices via RightFax. Babb
estimates that the firm is saving more than $50,000 annually just
in the elimination of postage. It's also realizing even greater
savings in productivity and customer service. "We're getting more
productivity, more functionality and more security. In terms of
future integrations we can do much more with RightFax to further
our digital evolution because of its flexibility," Babb concluded.
About Captaris, Inc. Captaris, Inc. is a leading provider of
software products that automate document-centric business
processes. Captaris specializes in document capture, recognition,
routing, workflow and delivery. Captaris integrated solutions
provide interoperability with leading line of business applications
and technology platforms. Captaris products include RightFax,
Captaris Workflow, Alchemy, FaxPress, DOKuStar, RecoStar, Single
Click Entry and IDStar which are distributed through a global
network of leading technology partners. Captaris customers include
the entire Fortune 100 and the majority of Global 2000 companies.
Headquartered in Bellevue, Washington, Captaris was founded in 1982
and is publicly traded on the NASDAQ Global Market under the symbol
CAPA. http://www.captaris.com/. About IKON IKON Office Solutions,
Inc. (http://www.ikon.com/) is the world's largest independent
channel for document management systems and services, enabling
customers worldwide to improve document workflow and increase
efficiency. IKON integrates best-in-class copiers, printers and MFP
technologies from leading manufacturers, such as Canon, Ricoh,
Konica Minolta, and HP, and document management software and
systems from companies like Captaris, Kofax, EFI, eCopy and others,
to deliver tailored, high-value solutions implemented and supported
by its global services organization -- IKON Enterprise Services.
With fiscal year 2007 revenue of $4.2 billion, IKON has
approximately 25,000 employees in over 400 locations throughout
North America and Western Europe. (C) 2008 All rights reserved. No
part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any
language in any form by any means without the written permission of
Captaris. The following are registered trademarks and trademarks of
Captaris Inc. and its subsidiaries: Captaris, the Captaris logo,
Alchemy(R), Captaris Workflow(TM), RightDocs(TM), RightFax(R),
RightFlow(TM) and RightStar(TM) in the US and/or other
jurisdictions. FaxPress(TM) is a registered trademark of Castelle.
RecoStar, DOKuStar, DOKuStar Capture Suite, Single Click Entry, and
Invoice CENTER are registered trademarks and trademarks of Captaris
Document Technologies GmbH. All other brand names and trademarks
are the property of their respective owners. DATASOURCE: Captaris,
Inc. CONTACT: Kim LaPlante of Captaris, Inc., +1-425-455-6000, ; or
Barrie Locke of Ripple Effect Communications, +1-617-536-8887, ,
for Captaris, Inc. Web site: http://www.captaris.com/
http://www.ikon.com/
Copyright