BANGALORE, India, Sept. 19, 2019 /PRNewswire/ - CGI (NYSE:
GIB) (TSX: GIB.A) announced that its India global delivery centers of excellence
have been assessed at Level 5, version 2.0, of the CMMI Institute's
Capability Maturity Model Integration for application development
services. Level 5 is the highest level an organization may attain
under the CMMI framework. CGI's global delivery centers in
India were also assessed at
Maturity Level 5, version 1.3 for application management and
infrastructure management services in 2018. The appraisal
demonstrates the high level of process maturity underlying CGI's
service delivery, as well as its culture of continuous improvement
based on the CGI Management Foundation.
"CGI has a strong commitment to continuous improvement," said
Dr. Krishnamurthy Kothandaraman,
CMMI High Maturity Lead Appraiser, who conducted the appraisal for
CGI's global delivery centers in India on behalf of KPMG. "The management and
improvement of important delivery metrics, such as client
satisfaction ratings, service level adherence and effort
utilization, are in line with the expectation of CMMI 2.0 Maturity
Level 5 appraisal and are demonstrated through scaled agile and
waterfall projects using statistical and quantitative methods. CGI
is one of the first companies in India to be assessed at Maturity Level 5 of
CMMI for development V2.0 using these methods."
"This assessment demonstrates our commitment to deliver
high-quality services that help clients achieve powerful business
outcomes." said George Mattackal,
President of CGI's Asia Pacific Global Delivery Centers of
Excellence. "It also demonstrates our offshore delivery
capabilities in scaled agile and waterfall development services to
support our clients in delivering digital services to their
customers in this fast-changing market. Being the first Scaled
Agile® Global Transformation Partner receiving a Level 5 appraisal
establishes CGI's ability to deliver to distributed and complex
enterprises with high-quality delivery through high-maturity
practices."
In addition to driving process maturity, CGI's global delivery
centers in India provide an
end-to-end framework for the delivery of application services—the
Application Services Optimisation Programme (ASOP) — as well as its
own proprietary self-building chatbot platform. CGI also offers a
proactive monitoring and problem resolution platform, referred to
as the CGI Intelligent Automation Platform.
CGI employs 14,000 consultants across major cities in
India and provides global delivery
support to clients around the globe, ensuring close collaboration,
accountability, flexibility, superior service and, most
importantly, expected business results.
About CGI
Founded in 1976, CGI is among the largest independent IT and
business consulting services firms in the world. With approximately
77,500 consultants and professionals across the globe, CGI delivers
an end-to-end portfolio of capabilities, from strategic IT and
business consulting to systems integration, managed IT and business
process services and intellectual property solutions. CGI works
with clients through a local relationship model complemented by a
global delivery network that helps clients digitally transform
their organizations and accelerate results. With Fiscal 2018
reported revenue of C$11.5 billion,
CGI shares are listed on the TSX (GIB.A) and the NYSE
(GIB). Learn more at cgi.com.
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SOURCE CGI Inc.