Walmart and Nextdoor Launch New “Neighbors Helping Neighbors” Program
April 23 2020 - 9:00AM
Business Wire
New Program Makes it Easy for Customers to Shop
for Their Neighbors When Making a Trip to Their Local Walmart
Store, Giving Communities More Access to Essential Items While
Limiting Contact
Walmart and Nextdoor announced today the launch of their
“Neighbors Helping Neighbors” program, an effort to make it easier
for neighbors across the country to help one another during the
COVID-19 pandemic.
Through this new program, a first for both companies, Nextdoor
members in cities across the country can now request assistance –
or offer to help someone in their community – with shopping for
their essential items at Walmart. This support network makes it
easier for vulnerable community members to coordinate the pickup
and delivery of their groceries, medications and other essentials
with a neighbor who is already planning a shopping trip to their
local Walmart store – completely contact-free.
The new “Neighbors Helping Neighbors” initiative follows recent
moves by Walmart to make other shopping services, like checking out
with Walmart Pay and its curbside pickup and delivery services,
contact-free.
“I’ve seen first-hand the countless ways our Walmart team is
working together during this challenging time, leading with
humanity, compassion and understanding to serve our customers,”
said Janey Whiteside, Walmart’s Chief Customer Officer. “We’re
continuing to do that through our new program with Nextdoor. We’re
connecting neighbors to each other so that more members of our
communities have access to essential items, while limiting contact
and the number of people shopping in our stores.”
If a Nextdoor member wants help shopping for needed items or
wants to offer their help to do so, it’s as easy as visiting
Nextdoor.com or logging on to the Nextdoor app, which is available
on both iOS and Android phones. From there members click on the
“Groups” tab and will see Walmart stores in their area pinned to
the top of the page. Members will then be prompted to share a
message in the group feed where they can indicate if they need help
or want to help. Once members connect in the feed they can work out
details of the shopping trip on the message board or direct message
each other to work on the specifics. Neighbors are encouraged to
utilize contact-free payment options and delivery methods.
“We’re inspired everyday by the kindness of people around the
world who are stepping up and helping out. In recent weeks, we’ve
been blown away by the number of members who have raised their hand
to run an errand, go to the grocery store, or pick up a
prescription for a neighbor,” said Sarah Friar, Nextdoor CEO.
“We’re grateful for Walmart's partnership to make this important
connection between neighbors around vital services, and we’re proud
to come together to ensure everyone has a neighborhood to rely
on.”
The “Neighbors Helping Neighbors” program builds on Nextdoor’s
recently launched “Groups” feature which enables members to
organize around a shared interest or project. Over the last few
weeks, Nextdoor has seen a 7x increase in people joining groups to
help one another – from checking in with the elderly and vulnerable
to running errands for those who simply need a helping hand.
Walmart store locations and hours where “Neighbors Helping
Neighbors” is available can be found on Nextdoor’s “Help Map.”
About Walmart
Walmart Inc. (NYSE: WMT) helps people around the world save
money and live better - anytime and anywhere - in retail stores,
online, and through their mobile devices. Each week, over 265
million customers and members visit approximately 11,500 stores
under 56 banners in 27 countries and eCommerce websites. With
fiscal year 2020 revenue of $524 billion, Walmart employs over 2.2
million associates worldwide. Walmart continues to be a leader in
sustainability, corporate philanthropy and employment opportunity.
Additional information about Walmart can be found by visiting
http://corporate.walmart.com, on Facebook at
http://facebook.com/walmart and on Twitter at
http://twitter.com/walmart.
About Nextdoor, Inc.
Nextdoor is the neighborhood hub for trusted connections and the
exchange of helpful information, goods, and services. We believe
that by bringing neighbors together, we can cultivate a kinder
world where everyone has a neighborhood they can rely on.
Building connections in the real world is a universal human
need. That truth, and the reality that neighborhoods are one of the
most important and useful communities in our lives, have been a
guiding principle for Nextdoor since the beginning. Today,
neighbors rely on Nextdoor in the United States, the United
Kingdom, Germany, France, the Netherlands, Italy, Spain, Sweden,
Denmark, Australia, and Canada, with many more to come.
Nextdoor is a privately-held company based in San Francisco with
backing from prominent investors including Benchmark, Shasta
Ventures, Greylock Partners, Kleiner Perkins, Riverwood Capital,
Bond, Axel Springer, Comcast Ventures, and others. For additional
information and images: nextdoor.com/newsroom.
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Walmart Media Contact: 1-800-331-0085
news.walmart.com/reporter
Nextdoor Media Contact: Kim Sampson ksampson@nextdoor.com
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