Verizon customers have the nation’s best performing network for 12th straight time and the gap is growing, according to lat...
July 16 2019 - 3:01AM
The gap between Verizon’s network performance and the other
national wireless providers continues to grow, according to the
latest findings from the nation’s most rigorous and scientific
network testing by RootMetrics.
Verizon’s network again swept the awards across all six
categories of testing during the first half of 2018: overall
performance, reliability, speed, data, call and text (tie), and was
unbeaten in 45 of 50 states for overall network performance. The
wireless industry leader has now won RootMetrics’ overall network
performance award a record 12 consecutive times (11 straight for
speed).*
“Our competitors may be getting tired of Verizon constantly
winning awards for the nation’s most reliable network experience,
but these industry-leading results never get old for our consumer,
small business, first responder and enterprise customers. Our
engineers are very proud of these results, working countless hours
to drive continued technological innovation and continuous
investment that goes into creating an unmatched network
experience,” said Heidi Hemmer, VP, Network & Technology at
Verizon.
RootMetrics report highlights – Widening the
Gap
Key findings from the latest RootMetrics testing include:
- Nationally, Verizon’s network reliability RootScore was 96.4%,
tops in the industry
- “Verizon continues state-level dominance, earning far more
awards than any other carrier,” according to the report. Verizon
won or shared 263 State RootScore Awards out of a possible 300.
This is the second straight test period Verizon has earned 263
State RootScore Awards, more than twice as many as the number 2
performer, 7 times more than the third ranked carrier, and includes
23 more outright awards than in the second half of 2018
- In its metro area report measuring performance across 125 of
the most populated cities around the country, Verizon earned 672
RootScore awards, the most by any carrier since testing by
RootMetrics began
- Verizon was unbeaten for overall performance in 120 of the 125
markets tested, or 96% of the time, higher than results in the
second half of 2018
RootMetrics conducts real world tests by driving more than
235,000 miles across the United States, covering all 50 states and
125 metro areas. Their testers conducted almost four million tests
across six categories, both outdoors and in almost 8,000 indoor
locations. Their scientific methodology tests networks side-by-side
on the same device model, at the same time and in the same
locations.
Broadest network coverage, unrivaled reliability and
great speeds: the why behind the independent third party network
wins
Only Verizon’s network wins across multiple types of tests
regardless of methodology, from numerous independent third parties.
These results continue to be based on what our engineers like to
call predictable excellence: providing the broadest coverage, most
reliable service, consistently fast speeds, and video streaming
experience. In addition to RootMetrics, the latest award wins for
Verizon’s network include:
- Tutela, which uses crowdsourced measurements
from apps for their studies, found that Verizon had the best
consistent quality score in the US**
- Opensignal, which collects data both actively
and automatically via its own apps and partner apps, named Verizon
#1 in Video Experience and 4G availability, and second in both
download speed experience and upload speed experience in its July
2019 USA Mobile Network Experience Report released yesterday
- Under Key Findings: “Verizon users see big improvements in
Video Experience”…”Verizon’s dominance in this metric was nowhere
more apparent than in big cities, where it won or tied for every
single one of our regional video experience awards.” ***
- Nielsen, which uses national test data to
measure video streaming performance, shows Verizon’s network
delivered the best video streaming experience****
- Ookla uses crowdsourced speed test data, and
found Verizon provided the most consistent experience, had the
highest percentage of time spent on 4G and the lowest percentage
with no coverage*****
- P3, which uses crowdsourced data for their
analysis across three disciplines - Coverage, Data Speed and
Service Availability - announced Verizon as dominant in network
coverage******
To find out the latest on Verizon’s network and more information
on why we win third-party awards so consistently, see our quarterly
network update.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in
New York City, generated revenues of $130.9 billion in 2018. The
company operates America’s most reliable wireless network and the
nation’s premier all-fiber network, and delivers integrated
solutions to businesses worldwide. With brands like Yahoo,
TechCrunch and HuffPost, the company’s media group helps consumers
stay informed and entertained, communicate and transact, while
creating new ways for advertisers and partners to connect.
Verizon’s corporate responsibility prioritizes the environmental,
social and governance issues most relevant to its business and
impact to society.
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media
contacts and other resources are available at
www.verizon.com/about/news/. News releases are also available
through an RSS feed. To subscribe, visit
www.verizon.com/about/rss-feeds/.
*Rankings based on the RootMetrics US National, State, and Metro
RootScore Reports: 1H 2019. Tested with best commercially available
smartphones on 4 national mobile networks across all available
network types. Your experiences may vary. Visit www.rootmetrics.com
for more details.
**Tutela Mobile Experience Report for the USA, based on
crowdsourced data collected in March 2019
***Opensignal Awards – USA: Mobile Network Experience
Report July 2019, based on independent analysis
of mobile measurements recorded during the period March
16 – June 13, 2019 © 2019 Opensignal Inc.
****Based on Verizon interpretation of 1H 2019 Nielsen Video
Test data collected nationally between January 1 – June 30,
2019
*****Ookla 2019 Speedtest U.S. Mobile Performance Report based
on more than 11.5 million consumer-initiated network tests on
Speedtest apps in the first half of 2019
******P3 Group P3 Mobile Benchmark USA report names Verizon
winner of the benchmark, achieves the BEST in test award, and
dominates in Coverage, based on data released October 2018
Media contact: Howie
Waterman917-359-5505howard.waterman@verizon.comTwitter:
@H20_hwaterman
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