SAN FRANCISCO, Aug. 28, 2020 /PRNewswire/ -- Salesforce
[NYSE:CRM], the global leader in CRM, today announced it has been
named a Leader by Gartner Inc. in its 2020 Magic Quadrant for
Digital Commerce for the fifth consecutive year.
"The shift to digital is more important than ever, and companies
need a commerce platform that allows them to transform fast and
scale in any region or channel," said Adam
Blitzer, EVP & GM, Marketing Cloud, Commerce Cloud and
Community Cloud, Salesforce. "Salesforce Commerce Cloud empowers
companies to innovate and scale quickly, address fast-changing
consumer demands and deliver the most relevant commerce experience
any time and anywhere."
According to Gartner, "Digital commerce platforms are the core
technology that enables customers to purchase goods and services
through an interactive and self-service experience. The platform
provides necessary information for customers to make their buy
decisions and uses rules and data to present fully priced orders
for payment."
Salesforce was recognized for its ability to execute and
completeness of vision.
Salesforce Commerce Cloud—Grow faster with
customer-first ecommerce built on the #1 CRM
Powering more
than two billion shoppers every month, Commerce Cloud helps
companies create seamless commerce experiences for consumer
shoppers (B2C) and business buyers (B2B) across all
channels—mobile, social, web and store. Businesses grow on Commerce
Cloud because it's a complete platform built for the entire
connected customer journey with access to AI capabilities, a 360
degree view of every customer, the Salesforce partner ecosystem and
more, driving faster time to value.
Additional Information
- A complimentary copy of the 2020 Gartner Magic Quadrant for
Digital Commerce is available here
- Learn more about Salesforce Commerce Cloud here
- Follow @salesforce and @CommerceCloud on Twitter
Source: Gartner, Magic Quadrant for Digital Commerce,
Mike Lowndes, Jason Daigler, et al., 25
August 2020. *Previously listed as Demandware because
Salesforce acquired the company in 2016.
Gartner Disclaimer
Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Salesforce
Salesforce is the global leader in
Customer Relationship Management (CRM), bringing companies closer
to their customers in the digital age. Founded in 1999, Salesforce
enables companies of every size and industry to take advantage of
powerful technologies—cloud, mobile, social, internet of things,
artificial intelligence, voice and blockchain—to create a
360-degree view of their customers. For more information about
Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce