RSI Scores Hat Trick by Winning Three Prestigious Awards for
BetRivers & PlaySugarHouse Brands
CHICAGO, April 27,
2022 /PRNewswire/ -- Rush Street Interactive, Inc.
(NYSE: RSI) ("RSI") has been named Operator of the Year, Customer
Service Operator of the Year and Social Gaming Operator of the Year
at the EGR North America Awards 2022. The EGR Awards are regarded
as the gold standard in the online gaming industry, celebrating
excellence in the North American online gaming industry. The
independent panel of judges for these premier gaming awards, who
are all e-gaming experts, recognize the leading operators who have
demonstrated outstanding performance over the past year.
For the Operator of the Year award, RSI was judged on its growth
and commercial success, player retention, and differentiation and
originality of product. RSI stood out from the competition with
continued revenue increases, premiere betting content and strong
user experience, and its in-house developed online gaming
platform.
For the Customer Service Operator of the Year award, RSI was
judged on its collaborative and communicative culture as well as
continual training and development. RSI differentiated itself from
the competition with its unwavering commitment to transparency,
excellent customer service and the company's approach to making
every player know and feel that they are valued. RSI has won this
award every time since its inception.
For the Social Gaming Operator of the Year, RSI was judged on
its ability to increase engagement and visitation to land-based
casinos while generating growing revenues. RSI's revenue increase,
wide selection of game content, strong operations, and in-house
developed social gaming software helped RSI rise above the
competition to achieve this award.
"It is an honor and especially meaningful for RSI to be
recognized by the gaming industry's top leaders for our passion to
develop innovative and intuitive betting experiences and for always
prioritizing earning and retaining our players' trust," said
Richard Schwartz, C.E.O. of Rush
Street Interactive. "It's especially rewarding that EGR recognizes
that RSI continues to enhance our customer offerings to provide a
best-in-class user experience in both social and real-money gaming.
The customer service of the year award has only been awarded three
times and RSI has won each time, reflecting our dedication to
engaging and retaining players."
RSI was previously crowned Casino Operator of the Year, Customer
Service Operator of the Year and Social Gaming Operator of the Year
at the EGR North America Awards 2021.
"These crowning achievements are a tribute to RSI's talented
team," Schwartz added. "Their passion and collaborative spirit, to
constantly improve the quality of our real money and social gaming
products and customer service, is what leads to such honors."
In North America, RSI develops
and operates a proprietary gaming platform powering online casinos
and sportsbooks for BetRivers.com and PlaySugarHouse.com. It
is currently live in 13 U.S. states and this month launched
BetRivers in Canada.
About RSI
RSI is a trusted online gaming and sports
entertainment company focused on regulated markets in the United States, Canada and Latin
America. Through its brands, BetRivers.com,
PlaySugarHouse.com and RushBet.co, RSI was an early entrant in many
regulated jurisdictions. It currently offers real-money mobile and
online operations in thirteen U.S. states: Pennsylvania, Illinois, New
Jersey, New York,
Connecticut, Michigan, Indiana, Virginia, Colorado, Iowa, West
Virginia, Arizona and
Louisiana, as well as in the
regulated international markets of Ontario, Canada and Colombia. RSI offers, through its proprietary
online gaming platform, some of the most popular online casino
games and sports betting options in the
United States. Founded in 2012 in Chicago by gaming industry veterans, RSI was
named the 2020 Global Gaming Awards Digital Operator of the Year,
the 2021 EGR North America Awards Casino Operator of the Year,
Customer Services Operator of the Year and Social Gaming Operator
of the Year, and the 2021 SBC Latinoamérica Awards Sportsbook
operator of the Year. RSI, which received RG Check iGaming
Accreditation from the Responsible Gambling Council for its
BetRivers.com and PlaySugarHouse.com sites, is committed to
industry-leading responsible gaming practices and seeks to provide
its customers with the resources and services they need to play
responsibly. For more information, visit
www.rushstreetinteractive.com.
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SOURCE Rush Street Interactive