Pitney Bowes Expands Ecommerce Capabilities with Opening of Fulfillment, Delivery and Returns Super Center in Greenwood, Indi...
October 01 2018 - 10:30AM
Business Wire
Company to create 250 new jobs; employ more
than 300 at new facility
Pitney Bowes (NYSE: PBI), a global technology company that
provides commerce solutions in the areas of shipping and mailing,
data, and ecommerce, today announced the opening of a new 450,000
square foot Fulfillment, Delivery and Returns Super Center in
Greenwood, Indiana. City and state officials, along with more than
100 employees joined Marc Lautenbach, President and CEO, Pitney
Bowes to commemorate the opening.
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The Pitney Bowes Fulfillment, Delivery
and Returns Super Center in Greenwood, Indiana (Photo: Business
Wire)
“As demand for our Ecommerce services and solutions grows, the
need to expand our distribution operations is clear,” said Marc
Lautenbach, President and CEO, Pitney Bowes. “The Pitney Bowes
Super Center establishes a new standard for technological
advancement in fulfillment, delivery and returns automation, so we
can more quickly and efficiently service our clients throughout the
United States. Once packages leave our dock doors, they are
efficiently routed through our distribution networks to their final
destinations in partnership with the USPS®. This Super Center is
unique in its ability to facilitate the entire ecommerce process –
from order, to fulfillment, to delivery and returns – all under one
roof.”
The Super Center will leverage cutting-edge technology,
including automated parcel sortation equipment and fulfillment
solutions powered by robotics to efficiently fulfill ecommerce
orders, enable deliveries, and process returns for consumers and
ecommerce retailers. Still in the final phases of construction, the
Super Center includes a production floor that is three football
fields in length, 80 dock doors, and parking space for 144
trailers. At full capacity, it can process up to 44,000 parcels per
hour and pick and pack over 34,000 products per day. Pitney Bowes
plans to grow its presence to more than 300 full-time employees in
the coming year.
The Super Center features new fulfillment automation technology
powered by 63 small robots on wheels that perform automated
put-away and picking from over 29,000 bins stacked in a metal cube
with a 10,000 square foot footprint.
Parcel delivery and returns services will be powered by an
automated parcel sorter in a custom four-sorter configuration
designed to allow faster routing. It includes floor loading
conveyors, high-volume sortation conveyors and outputs to Gaylord
boxes or carts.
The Super Center will also feature Pitney Bowes’ new Complete
Returns solution, an offering from the Pitney Bowes Commerce
Complete platform. Starting with its proven industry-leading
SmartLabel technology, Complete Returns allows Pitney Bowes to
facilitate all aspects of the retail returns process, including
returns dispositioning, opening returned parcels, refurbishing
contents if necessary, verifying that contents can be resold, and
then placing the items back into inventory to make them available
for the next order. The entire process can be managed on site,
saving retailers time and cost, versus returning the product to a
regional distribution center. It also allows consumers to receive
faster exchanges and refunds.
The State of Indiana and Pitney Bowes
The Super Center’s Greenwood, Indiana location gives Pitney
Bowes a foothold in the Midwest’s growing ecommerce market, as well
as access to a large and growing labor market, and transportation
lanes that reach clients and partners throughout the United
States.
“Greenwood is the ideal place for our new state-of-the-art
Fulfillment, Delivery and Returns Super Center given its skilled
workforce and geographic location,” Lautenbach added. “We're
excited about expanding our operations in Indiana and look forward
to being a member of this community for years to come.”
Pitney Bowes has had a longstanding relationship with the State
of Indiana. In addition to its Greenwood facility, the company
operates its North American Supply Chain Headquarters out of
Whitestown and processes more than 1.5 billion pieces of letter
mail annually at its Presort Services Operating Center in
Indianapolis. The company also operates a smaller parcel services
operation in Fishers, which it is in the process of relocating to
the Greenwood facility. In all, Pitney Bowes employees more than
500 Hoosiers.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing
commerce solutions that power billions of transactions. Clients
around the world, including 90 percent of the Fortune 500, rely on
the accuracy and precision delivered by Pitney Bowes solutions,
analytics, and APIs in the areas of ecommerce fulfillment, shipping
and returns; cross-border ecommerce; office mailing and
shipping; presort services; location data; customer
information and engagement software; services; and financing. For
nearly 100 years Pitney Bowes has been innovating and delivering
technologies that remove the complexity of getting commerce
transactions precisely right. For additional information visit
Pitney Bowes, the Craftsmen of Commerce,
at www.pitneybowes.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20181001005295/en/
Pitney BowesBrett R. Cody, 203-218 1187Brett.Cody@pb.com
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