Australia Post Selects Volly from Pitney Bowes for Secure Delivery of Digital Mail
April 04 2012 - 10:04AM
Business Wire
Pitney Bowes Inc. (NYSE:PBI) today announced that Australia Post
has selected the Volly™ secure digital delivery system from Pitney
Bowes Inc. to power the Australia Post Digital Mailbox service that
is planned to roll out to households across Australia later this
year.
Under the agreement, signed earlier this month, Pitney Bowes
will provide Australia Post with the software, technology and
mailer-integration infrastructure to begin secure, digital delivery
of content from business mailers in the Commonwealth. When the
Australia Post Digital Mailbox launches, mailers will be able to
send mail in either digital or physical form to those consumers who
opt-in to the service.
“We are pleased that Volly will be the engine behind Australia
Post’s latest digital technology initiative,” said Pitney Bowes
Chairman, President and CEO Murray Martin. “They reviewed our
offering thoroughly over many months, and their endorsement of our
technology highlights its quality, security, and ability to help
deliver a seamless digital customer communications experience to
mailers and consumers alike.”
“Australians are demanding more options for how to do business
with the companies they use, including Australia Post,” said
Australia Post Managing Director and CEO Ahmed Fahour. “We are
excited to incorporate Pitney Bowes’s customer-friendly,
highly-secure technology into our digital mailbox, which will be
available to every Australian later this year.”
Australia Post will be the first national postal service to
incorporate Volly into its digital offerings. Australia is among
the world’s twenty largest markets for physical mail, and Australia
Post delivers more than five billion pieces of mail annually to
more than ten million households.
The Volly™ secure digital delivery service was announced to
mailers in the United States in early 2011. Since then, more than
forty large mailers in the U.S. have signed up to offer the
service, representing thousands of consumer brands and billions of
pieces of mail. Pitney Bowes expects to make Volly available to
consumers in the U.S. later in 2012. Using the Volly™ secure
digital delivery service, consumers will be able to receive, view,
organize, manage, pay and store bills, statements and other content
from the companies they do business with. The Volly™ service
consolidates this information from multiple providers, reducing the
consumer’s need to visit multiple websites or send physical checks
through the mail.
“All players in the customer communications delivery value chain
will be impacted by digital mailbox services as volumes shift, the
economy changes, and new competitors, partners, and suppliers
emerge,” stated Matt Swain, associate director of document
outsourcing at research firm InfoTrends. “With today’s
announcement, Pitney Bowes emerges as an international force in the
digital mail delivery market while Australia Post demonstrates its
commitment to the space.”
Australia Post is a leader among posts worldwide in adopting new
technologies and services to meet the needs of its customers. Just
last month, it announced an expansion of its 24-hour superstores to
thirty new locations across the country. The new superstores will
feature self-service terminals, parcel lockers, and a concierge to
help customers.
About Pitney Bowes:
Delivering more than 90 years of innovation, Pitney Bowes
provides software, hardware and services that integrate physical
and digital communications channels. Long known for making its
customers more productive, Pitney Bowes is increasingly helping
other companies grow their business through advanced customer
communications management. Pitney Bowes is a $5.3 billion company
with 29,000 employees worldwide. Pitney Bowes: Every connection is
a new opportunity™. www.pb.com
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