Pitney Bowes Inc.’s (PBI) wholly owned subsidiary Pitney Bowes Business Insight launched a complete solution for customer self-service and self-care facility, called the Pitney Bowes® EngageOne Liaison™. The self service solution consists of best-of-breed customer and data analytics, billing intelligence, and electronic bill presentment and payment (EBPP) and facilitates use of all these facilities on a mobile device.

The new offering is an add on to Pitney Bowes Business Insight’s EngageOne™ communication suite. Pitney Bowes® EngageOne Liaison™ enables strengthening of customer relation and helps in providing individual attention to its customers. By the use of EngageOne Liaison, companies will be able to increase customer profitability, decrease agitation, enhance cash flow generation, speed up time-to-market and diminish operational costs.

The company believes it is poised to deliver solid performance in the long term and achieve solid profitability based on its strong product portfolio. Pitney Bowes is benefiting from its Strategic Transformation program, helping it to effectively provide new products and services.

The company is a leading supplier of products and services in most of its business segments. Its meter base and its ability to place and finance meters in key markets contribute significantly to its revenue and profitability. However, all of its segments face competition from a number of companies. We believe that its vast experience and reputation for product quality, as well as its sales and support service organizations, are important factors in influencing customer choices with respect to its products and services.

However, many of Pitney Bowescontracts are with government entities. Government contracts are subject to extensive and complex government procurement laws and regulations, along with regular audits of contract pricing and business practices.

Pitney Bowes Inc. was incorporated in the state of Delaware on April 23, 1920, as Pitney Bowes Postage Meter Company. The company is the largest provider of mail processing equipment and integrated mail solutions in the world. It offers a full suite of equipment, supplies, software and services for end-to-end mailstream solutions, which enable its customers to optimize the flow of physical and electronic mail, documents and packages across their operations. A major competitor of Pitney Bowes is Siemens Inc. (SI). 

We currently maintain our Neutral rating on Pitney Bowes Inc. with a Zacks #4 Rank (short-term Sell recommendation) over the next one-to-three months.


 
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