Pitney Bowes Management Services Teams with EMC to Deliver Managed Imaging Solutions
April 28 2011 - 8:30AM
Business Wire
Pitney Bowes Management Services, Inc. (PBMS), a wholly owned
subsidiary of Pitney Bowes Inc. (NYSE: PBI), today announced an
alliance with EMC Corporation that will help clients
accelerate the transition from physical to digital documents. PBMS
will deploy EMC® Captiva® Intelligent Enterprise Capture software
as its document and data capture technology for both hosted and
on-premise offerings to enable efficient and cost-effective
processing of documents and data. PBMS is among the first global
document process outsourcers using the entire Captiva portfolio and
will be a preferred outsourcing partner for EMC.
While more and more companies are transitioning to electronic
forms and transactions, many mission-critical business processes,
ranging from billing to claims processing and member enrollment to
accounts payable, still rely heavily on physical documents. PBMS
Document Processing Services (DPS) manages those documents and
leverages Captiva to capture documents and forms in both physical
and digital formats, extract the critical business data and deliver
the documents and data into a client’s business process or
workflow. DPS offers clients and their employees instant access to
information, streamlined processes for greater efficiency, and
fast, economical, transparent and secure document processing.
“As their trusted service provider of choice, our clients are
looking to PBMS to strategically facilitate their transition from
physical to digital,” said Vicki O’Meara, executive vice president
and president, Pitney Bowes Services Solutions. “We are pleased to
partner with EMC to offer our clients end-to-end document
processing services. We manage documents, both on-site and
off-site, for many large enterprises and public organizations
today. By combining our expertise in managing both the physical and
electronic documents with EMC’s Captiva software, we can offer our
clients a very powerful outsourced services option for their
document processing.”
This alliance enables PBMS to combine its operational excellence
and strong market position in mail and document management services
with the leading document capture technology, EMC’s Captiva, to
offer outsourced document processing services to key targeted
market segments and customers.
“By selecting EMC Captiva as their primary data capture
technology, Pitney Bowes Management Services can create significant
business opportunities for both of our companies,” said Chris
McLaughlin, vice president of channels and alliances for the
Information Intelligence Group, a division of EMC. “As a growing
number of large companies outsource their document processing, we
are pleased to work with one of the leading providers. EMC Captiva
is the performance leader in intelligent enterprise capture. Our
recent benchmark tests show a single Captiva server processing more
than 10 million images per day, proving its ability to support the
largest enterprises.”
“Document capture, extraction and processing services are a
high-growth area,” said Gartner Research Director Pete Basiliere.
“Outsourcing these services makes a lot of sense for organizations
who cannot or do not want to continue investing in the necessary
hardware and software upgrades in house.”
About EMC Captiva
EMC Captiva intelligent enterprise capture solutions enable
organizations to transform paper from a liability into business
advantage by converting documents into application-ready
information. Captiva consists of: Captiva InputAccel®, a highly
configurable enterprise capture solution that captures documents
from scanners and other sources, transforms these documents into
business information, and delivers the images and information to
line-of-business and content management systems. Captiva InputAccel
for Invoices turns paper invoices into digital images,
automatically capturing invoice data, validating it, and delivering
it into workflow processes and content management and Enterprise
Resource Planning (ERP) systems. Captiva Dispatcher™ provides
intelligent document recognition technology that automatically
identifies incoming documents, routes them based on pre-defined
business rules, and extracts business data from a wide variety of
document types. Captiva eInput™ provides a Web-based, thin-client
environment for scanning, importing, and indexing images and
electronic files, enabling ad hoc and distributed scanning
throughout – and beyond – the enterprise.
About Pitney Bowes
Pitney Bowes Management Services designs, implements and
operates global solutions that provide enterprise clients with
customer communications, mail and document lifecycle services that
help in creating more effective, efficient and compliant business
processes and operations.
Delivering more than 90 years of innovation, Pitney Bowes
provides software, hardware and services that integrate physical
and digital communications channels. Long known for making its
customers more productive, Pitney Bowes is increasingly helping
other companies grow their business through advanced customer
communications management. Pitney Bowes is a $5.4 billion company
with more than 30,000 employees worldwide. Pitney Bowes: Every
connection is a new opportunity™. www.pb.com
EMC and Captiva are registered trademarks or trademarks of EMC
Corporation in the United States and other countries. All other
trademarks used herein are the property of their respective
owners.
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