New Relic Named a Leader in Gartner’s Magic Quadrant for Application Performance Monitoring for Eighth Consecutive Reports
April 24 2020 - 11:15AM
Business Wire
New Relic is recognized for ability to execute
and completeness of vision in the Leaders quadrant
New Relic, Inc. (NYSE: NEWR), the industry's largest and most
comprehensive cloud-based observability platform built to help
customers create more perfect software, announced today that it has
been recognized and positioned by Gartner as a Leader for the
eighth consecutive time in the “Magic Quadrant for Application
Performance Monitoring” report by Charley Rich and Federico De
Silva published on April 22, 2020.
New Relic One is an open and programmable observability platform
and allows customers to visualize, analyze and troubleshoot their
entire stack including infrastructure, logs, apps and clients, and
distributed traces. The company believes it has improved its
position in both completeness of vision and ability to execute axes
compared to previous years.
“By accelerating innovation and continuing to invest in driving
business value for our customers, New Relic is driving the industry
beyond APM to a comprehensive observability platform," said Bill
Staples, chief product officer, New Relic. "Today, more than ever,
our customers’ distributed teams need a holistic platform that
connects all of the data needed to help better understand their
increasingly complex and interdependent systems, so they can
improve uptime and performance, achieve greater scale and
efficiency, and accelerate their time to market.”
Based on Gartner Peer Insights ‘Voice of the Customer’:
Applications Performance Monitoring, New Relic users indicated a
‘willingness to recommend’. Specifically, customers were very
satisfied with their overall vendor and service relationship rating
New Relic above the mean average for its business analysis and
service monitoring capabilities. With 92 Percent Recommendation
Rate, “New Relic received the highest score for this distinction in
this market [1].”
Notable verified customer reviews on Peer Insights include:
- "Exceptional Service That Pays For Itself Many Times Over
Annually" - A CMO in the services industry “...it pays the cost
back MANY times in developer hours saved by sourcing problems in
our software. We consider it our lifeline.”
- "You Can't Run An E-Commerce Site Without New Relic." - A
developer in the Retail industry “I love everything about New
Relic, from its ability to alert me when conditions are such that
they are in need of attention to giving a feel of how the site(s)
is(are) running from a performance and error rate perspective to
diving in deep into specific requests which may be
problematic.”
- "New Relic Provides Unified View Of Software And Systems" - A
consultant in the energy and utilities industry “With New Relic we
have overcome the complexity of modern scalable applications by
connecting code-level visibility with [a] dynamic operating
environment - all from a single screen. Recently the tool helped us
to trace a slow request down to the line number and database query
and be able to quickly resolve the issue."
- "Easy Implementation, Great Product, Excellent Support" -
Service Desk Team Lead in Infrastructure and Operations industry
“We immediately saw value from New Relic APM with it helping us
diagnose an issue when deploying a project within seconds and not
hours. Set up is easy enough and the product is well documented.
The community is huge as well and newrelic offer[s] multiple
avenues for support."
To learn more, download your copy of the Gartner 2020 Magic
Quadrant for Application Performance Monitoring.
Gartner disclaimers
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner’s research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, express or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
Gartner Peer Insights reviews constitute the subjective opinions
of individual end users based on their own experiences, and do not
represent the views of Gartner or its affiliates.
About Gartner Magic Quadrant
A Gartner Magic Quadrant is a culmination of research in a
specific market, giving buyers a wide-angle view of the relative
positions of the market’s competitors. By applying a graphical
treatment and a uniform set of evaluation criteria, a Magic
Quadrant helps buyers quickly ascertain how well technology
providers are executing their stated visions and how well they are
performing against Gartner’s market view.
As a designated “Leader”, Gartner has identified New Relic as a
company that “execute[s] well against their current vision and are
well positioned for tomorrow.”
Forward-Looking Statements
This press release contains "forward-looking" statements, as
that term is defined under the federal securities laws, including
but not limited to, statements regarding New Relic’s ability to
bring business value to customers and drive the industry beyond
APM. The achievement or success of the matters covered by such
forward-looking statements are based on New Relic's current
assumptions, expectations, and beliefs and are subject to
substantial risks, uncertainties, assumptions, and changes in
circumstances that may cause New Relic's actual results,
performance, or achievements to differ materially from those
expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic's financial and
other results and the forward-looking statements in this press
release is included in the filings New Relic makes with the SEC
from time to time, including in New Relic's most recent Form 10-Q,
particularly under the captions "Risk Factors" and "Management's
Discussion and Analysis of Financial Condition and Results of
Operations." Copies of these documents may be obtained by visiting
New Relic's Investor Relations website at https://ir.newrelic.com
or the SEC's website at www.sec.gov. New Relic assumes no
obligation and does not intend to update these forward-looking
statements, except as required by law.
[1] New Relic Rated Highest in 2019 Gartner Peer Insights ‘Voice
of the Customer’: Application Performance Monitoring, August 7,
2019
About New Relic
New Relic is the industry's largest and most comprehensive
cloud-based observability platform built to help customers create
more perfect software. The world's best software and DevOps teams
rely on New Relic to move faster, make better decisions, and create
best-in-class digital experiences. If you run software, you need to
run New Relic. Learn why more than 50% of the Fortune 100 trust New
Relic to make the world's software run at newrelic.com.
New Relic is a registered trademark of New Relic, Inc. All
product and company names herein may be trademarks of their
registered owners.
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Andrew Schmitt New Relic, Inc. 415-869-7109 pr@newrelic.com
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