CEG Constellation Energy Grp. Common Stock

BALTIMORE, March 31 /PRNewswire-FirstCall/ -- Baltimore Gas and Electric Company (BGE), a subsidiary of Constellation Energy (NYSE:CEG) today announced that it ranked highest in the East Region among 14 utilities in overall customer satisfaction of electric utility business customers according to J.D. Power and Associates 2006 Electric Utility Business Customer Satisfaction Study(SM). BGE was also the fourth highest nationwide among 52 utilities participating in the study. "BGE is honored by this recognition for delivering the desired customer experience to small and mid-size business customers, and we're pleased that our services are providing real value to our customers," said Johnny Magwood, vice president of customer relations & field services for BGE. "This announcement validates our commitment to our customers and is also a testament to the thousands of BGE employees who work tirelessly to deliver a superior product." The J.D. Power and Associates Electric Utility Business Customer Satisfaction Study is based on interviews with representatives of more than 12,000 U.S. businesses that spend between $500 and $50,000 each month on electricity. Interviews featured utilities which serve more than 50,000 business accounts -- representative of nearly 11 million business customers in the United States. BGE has more than 80,000 customers in this category which would include businesses such as retail stores, auto dealerships and office buildings. Six factors comprise overall customer satisfaction in the study: power quality and reliability, customer service, company image, billing and payment, price and communications. BGE's overall customer satisfaction index rose 24 points to 704 of a possible 1,000 in the 2006 Electric Utility Business Customer Satisfaction Study, the fourth highest score among the nation's 52 largest utilities. BGE rated highest in five of the six customer satisfaction factors -- power quality and reliability, company image, billing and payment, price and communications -- among the 14 largest utilities in the East Region. Corporate Profiles BGE is a member of Constellation Energy, (http://www.constellation.com/), a FORTUNE 200 company, the nation's largest competitive supplier of electricity to large commercial and industrial customers and the nation's largest wholesale power seller. Constellation Energy also manages fuels and energy services on behalf of energy intensive industries and utilities. It owns a diversified fleet of more than 100 generating units located throughout the United States, totaling approximately 12,000 megawatts of generating capacity. The company delivers electricity and natural gas through the Baltimore Gas and Electric Company (BGE), its regulated utility in Central Maryland. About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. About The McGraw-Hill Companies Founded in 1888, The McGraw-Hill Companies is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education, BusinessWeek and J.D. Power and Associates. The Corporation has more than 290 offices in 38 countries. Sales in 2005 were $6.0 billion. Additional information is available at http://www.mcgraw-hill.com/. DATASOURCE: Baltimore Gas and Electric Company CONTACT: Robert L. Gould or Linda J. Foy, Baltimore Gas and Electric Company, +1-410-234-7433; or John Tews, J.D. Power, +1-248-312-4119 Web site: http://www.mcgraw-hill.com/ Web site: http://www.constellation.com/ Company News On-Call: http://www.prnewswire.com/comp/084087.html

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