MONTRÉAL, Sept. 22, 2017 /CNW
Telbec/ - Bell customers with the new Apple Watch Series 3 should
be aware that their longitude and latitude location may not be
supplied to 9-1-1 operators when the device is not paired with
their iPhone via Bluetooth. However, in the event of an emergency,
9-1-1 Public Safety Answering Points (PSAPs) will contact Bell
Mobility to obtain required longitude and latitude
information.
All other Enhanced 9-1-1 (E9-1-1) functions are available on the
Apple Watch even when the devices are not paired, including the
ability for 9-1-1 operators to receive the caller's telephone
number and location to the nearest cell site.
Bell's Network team is working closely with its technology
partners to resolve the latitude and longitude issue as soon as
possible. Customers with questions are invited to contact us at
310-BELL.
Bell reminds all customers calling 9-1-1 from their wireless
devices to remain calm and speak clearly. Identify which emergency
services you require – police, fire or ambulance – and be prepared
to provide the following information even if your device is
equipped with E9-1-1 capability:
- What is your 10-digit mobile phone number?
- What is the location?
- What is the emergency?
Please note that not all PSAPs in Canada are equipped with E9-1-1
capability.
About Bell
Bell is Canada's largest communications company, providing
broadband wireless, TV, Internet and business communication
services from Bell Canada, Bell
Aliant and Bell MTS. Bell Media is Canada's premier multimedia
company with leading assets in television, radio, out of home and
digital media. To learn more, please visit Bell.ca or BCE.ca.
The Bell Let's Talk initiative promotes Canadian mental health
with national awareness and anti-stigma campaigns like Bell Let's
Talk Day, and provides significant Bell funding of mental health
care and access, research and workplace leadership initiatives. To
learn more, please visit Bell.ca/LetsTalk.
Media inquiries:
Marc
Choma
613-785-0622
marc.choma@bell.ca
@Bell_News
Investor inquiries:
Thane Fotopoulos
514-870-4619
thane.fotopoulos@bell.ca
SOURCE Bell Canada