Avaya ENGAGE 2020 will showcase this all-in-one
cloud solution for voice, team messaging, meetings, video
conferencing, collaboration and more
Avaya ENGAGE 2020 – Avaya Holdings Corp. (NYSE: AVYA), a
global leader in solutions to enhance and simplify communications
and collaboration, and RingCentral Inc. (NYSE: RNG), a leading
provider of global enterprise cloud communications, collaboration
and contact center solutions, today introduced Avaya Cloud Office™
by RingCentral®. Together, Avaya and RingCentral are redefining
business communications by offering a solution delivering a
seamless communication and collaboration through multiple
channels.
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The unified communications offering is based on the recent
strategic partnership with RingCentral announced in October 2019.
Being previewed at the annual Avaya ENGAGE user conference this
week, Avaya Cloud Office combines RingCentral’s industry-leading
unified communications as a service (UCaaS) platform with Avaya
phones, services and migration capabilities to create a highly
differentiated solution backed by communications experts that
delivers cloud services with extensive communication and
collaboration capabilities for businesses of all sizes. Avaya Cloud
Office will be generally available for customers and partners this
Spring.
Avaya Cloud Office enables users to realize how easy it is to
communicate using an all-in-one solution that delivers calling,
team messaging, video conferencing, file sharing and collaboration.
Regardless of your workforce location, the types of devices they
use, or what environments and applications they work with, Avaya
Cloud Office works seamlessly. Avaya predicts that this solution
will be the answer to growing demand for an evolving unified
communications environment that captures cloud innovation while
leveraging existing investments. Built on RingCentral’s open
platform with over 200 pre-built business solution integrations,
users can keep the tools they love and will be able to integrate
them with Avaya Cloud Office. Overall, this allows users to benefit
from Avaya enterprise-grade features and services with the ease and
speed of the leading cloud unified communications platform to meet
their unique requirements and budget.
“With Avaya Cloud Office, users can transform business
communications and collaboration via the cloud at a pace that is
right for them, simplify communications, easily scale as needed,
and receive industry-leading security and support from a trusted
partner,” said Dennis Kozak, SVP Business Transformation, Avaya.
“At our Avaya ENGAGE 2020 user conference, we are excited to
demonstrate Avaya Cloud Office to attendees. In addition, we are
planning to train and certify partners and agents to be able to
sell this solution so that it can reach customers as quickly as
possible.”
“By bringing RingCentral’s industry-leading unified
communications platform together with Avaya, our aim is to help
businesses empower employees to communicate, collaborate, and work
better together and best serve their customers and partners,” said
Anand Eswaran, President and COO, RingCentral. “We look forward to
the ongoing collaboration with Avaya that will continue to enhance
and strengthen our partnership and bring industry-leading solutions
to customers.”
With Avaya Cloud Office, users get:
- The most requested functionality and the most advanced features
in the market, such as Video, Chat, Collaboration, along with
Calling and more – for organizations of any size
- 200+ ready-to-use integrations with business cloud apps,
including Microsoft Office 365, Salesforce, ServiceNow, Zendesk and
Google G-Suite
- Leading security and reliability features to keep business
secure and operational, while also providing compliance for cloud
providers
- Compatibility with the Avaya phones and devices, including:
J139, J169 and J179 Series phones, with additional devices to be
added
- Service and support managed by Avaya’s highly respected
customer success team
“We are excited about the new partnership between Avaya and
RingCentral, and we are looking forward to bringing Avaya Cloud
Office to market,” said Jeff Gardner, CEO of Carousel, a top
technology integrator, managed services and cloud solution
provider, and a key Avaya partner. “The initial feedback we are
hearing from our customers is very positive, and we have every
expectation that they will embrace this new cloud offer as they
seek communication solutions that more effectively address their
evolving business needs.”
Avaya Cloud Office adds UCaaS solutions to the company’s
industry-leading portfolio, which includes a full suite of
communications software and hardware solutions to a global customer
base that includes more than 100,000 customers, over 100 million UC
seats and 5 million Contact Center users in over 180 countries.
“Businesses currently using premise-based or cloud solutions now
have a new, compelling public cloud option available to them with
Avaya Cloud Office, providing integrated and intuitive unified
communications and collaboration,” said Elka Popova, Vice President
of Connected Work research, Frost & Sullivan. “Avaya customers
now have a smoother, more cost-effective migration path to a public
cloud solution that makes it easier to realize enhanced workforce
productivity and business agility.”
Avaya Cloud Office, and more innovations in communications and
collaboration, will be featured at Avaya ENGAGE 2020, taking place
in Phoenix, AZ from February 2nd to 5th. Expected to attract 3,000
attendees, Avaya ENGAGE is the annual conference for the world’s
largest community of contact center and unified communications
users, co-sponsored by IAUG, the International Avaya Users
Group.
- Read the blog: Avaya Cloud Office is Coming, Are You
Ready?
About Avaya
Businesses are built on the experiences they provide, and every
day millions of those experiences are built by Avaya (NYSE: AVYA).
For over one hundred years, we’ve enabled organizations around the
globe to win - by creating intelligent communications experiences
for customers and employees. Avaya builds open, converged and
innovative solutions to enhance and simplify communications and
collaboration - in the cloud, on-premise or a hybrid of both. To
grow your business, we’re committed to innovation, partnership, and
a relentless focus on what’s next. We’re the technology company you
trust to help you deliver Experiences that Matter. Visit us at
https://www.avaya.com © 2020 Avaya Holdings Corp. All rights
reserved. Avaya and the Avaya logo are trademarks of Avaya Holdings
Corp.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions. More flexible and cost-effective than legacy on-premises
systems, RingCentral empowers modern mobile and distributed
workforces to communicate, collaborate, and connect from any
location, on any device, and via any mode. RingCentral provides
unified voice, video meetings, team messaging, digital customer
engagement, and integrated contact center solutions for enterprises
globally. RingCentral’s open platform integrates with leading
business apps and enables customers to easily customize business
workflows. RingCentral is headquartered in Belmont, California, and
has offices around the world. © 2020 RingCentral, Inc. All rights
reserved. RingCentral and the RingCentral logo are trademarks of
RingCentral, Inc.
Cautionary note regarding forward-looking statements
This release contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward looking terminology such as "anticipate," "believe,"
"continue," "could,“ "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should,“ "will," or “would” or the negative thereof or
other variations thereof or comparable terminology. RingCentral and
Avaya have based these forward-looking statements on their current
expectations, assumptions, estimates and projections. While
RingCentral and Avaya believe these expectations, assumptions,
estimates and projections are reasonable, such forward-looking
statements are only predictions and involve known and unknown risks
and uncertainties, many of which are beyond their control. These
factors include risks related to the ability to successfully
complete development of Avaya Cloud Office, the ability to
successfully market, sell and transition customers to Avaya Cloud
Office and other risks and uncertainties discussed in Avaya’s
Annual Report on Form 10-K filed with the Securities and Exchange
Commission (the “SEC”) on November 29, 2019 and in RingCentral’s
Quarterly Report on Form 10-Q filed with the SEC on November 12,
2019, and in other filings RingCentral and Avaya may make with the
SEC from time to time. These risks and uncertainties may cause
actual results, performance or achievements to differ materially
from any future results, performance or achievements expressed or
implied by these forward-looking statements. For a further list and
description of such risks and uncertainties, please refer to
RingCentral’s and Avaya’s respective filings with the SEC that are
available at www.sec.gov. RingCentral and Avaya caution you that
the list of important factors included in their SEC filings may not
contain all of the material factors that are important to you. In
addition, in light of these risks and uncertainties, the matters
referred to in the forward-looking statements contained in this
report may not in fact occur. RingCentral and Avaya undertake no
obligation to publicly update or revise any forward-looking
statement as a result of new information, future events or
otherwise, except as otherwise required by law.
Source: Avaya Newsroom
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200203005480/en/
For Avaya Media Inquiries: Alex Alias
alalias@avaya.com
For RingCentral media inquiries: Mariana Leventis
mariana.leventis@ringcentral.com
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