Salesforce.com Named to KMWorld's '100 Companies that Matter in Knowledge Management' in 2009
April 23 2009 - 8:00AM
PR Newswire (US)
Annual list honors salesforce.com and the Service Cloud for
'embracing a spirit of innovation and adaptability' SAN FRANCISCO,
April 23 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the
enterprise cloud computing company, today announced that it has
been named to the list of "100 Companies that Matter in Knowledge
Management" by KMWorld. The list, in its ninth year, is compiled by
knowledge management practitioners, theorists, analysts, vendors
and their customers and colleagues to honor companies that help
customers to better "facilitate decision-making at every possible
level." (Logo:
http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO) "We are
honored to be recognized by KMWorld as one of the companies that
matter most in knowledge management," said Alex Dayon, senior vice
president customer service & support product line of
salesforce.com. "Knowledge management is at the heart of
salesforce.com's vision for the Service Cloud, enabling companies
to join the conversation with their customers in the cloud."
Announced in January of this year, the Service Cloud transforms
customer service through the power of cloud computing, and brings
together industry leading cloud computing platforms like Google,
Twitter, and Facebook to capture every conversation and leverage
every community expert in the cloud. By capturing these
conversations, the Service Cloud helps companies deliver the
expertise of the community to customers, agents and partners
regardless of location or device - ensuring that the quality of
customer service is consistent across every channel.
"Salesforce.com's portfolio of cloud computing applications,
including the Service Cloud, has revolutionized the way that
customers manage and share business information over the Internet,"
said KMWorld editor in chief Hugh McKellar. "Each company on the
'100 Companies that Matter' list embodies, as part of its culture,
agile and limber execution of its mission, embracing a spirit of
both adaptability and innovation." This latest distinction follows
salesforce.com being ranked #3 on Forbes' "25 Fastest Growing Tech
Companies" list; being named to Fortune's 2009 "100 Best Companies
to Work for" list; being rated among the top three IT vendors for
Customer Satisfaction in 2008 by VendorRate, and being named as one
of the most influential companies for smart enterprises as part of
the 10th Annual Intelligent Enterprise 2009 Editors' Choice Awards.
About KMWorld: The leading information provider serving the
Knowledge, Document and Content Management systems market, KMWorld
informs more than 50,000 subscribers about the components and
processes - and subsequent success stories - that together offer
solutions for improving business performance. KMWorld is a
publishing unit of Information Today, Inc. About salesforce.com
Salesforce.com is the enterprise cloud computing company. The
company's portfolio of Salesforce CRM applications, available at
http://www.salesforce.com/products/, has revolutionized the ways
that companies collaborate and communicate with their customers
across sales, marketing and service. The company's Force.com
platform (http://www.salesforce.com/platform/) enables customers,
partners and developers to quickly build powerful business
applications to run every part of the enterprise in the cloud.
Based on salesforce.com's real-time, multi-tenant architecture,
Salesforce CRM and Force.com offer the fastest path to customer
success with cloud computing. As of January 31, 2009,
salesforce.com manages customer information for approximately
55,400 customers including Allianz Commercial, Dell, Dow Jones
Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
salesforce.com applications should make their purchase decisions
based upon features that are currently available. Salesforce.com
has headquarters in San Francisco, with offices in Europe and Asia,
and trades on the New York Stock Exchange under the ticker symbol
"CRM". For more information please visit
http://www.salesforce.com/, or call 1-800-NO-SOFTWARE. Copyright
(c) 2009 salesforce.com, inc. All rights reserved. Salesforce and
the "no software" logo are registered trademarks of salesforce.com,
inc., and salesforce.com owns other registered and unregistered
trademarks. Other names used herein may be trademarks of their
respective owners.
http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO
http://photoarchive.ap.org/ DATASOURCE: Salesforce.com CONTACT:
Katy Dormer of salesforce.com, +1-415-901-8585, Web Site:
http://www.salesforce.com/
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