Pega 2023 Global Impact Report Highlights Continued Commitment to Environmental, Social, and Governance Initiatives
July 01 2024 - 9:00AM
Business Wire
Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI
decisioning and workflow automation platform provider, today
published its annual Impact Report. The report provides a view into
Pega’s 2023 progress, developments, and contributions in its ESG
(Environmental, Social, and Governance) programs.
2023 was a year of change with the emergence of generative AI
and continued shifts in the way people work. Pega’s latest Impact
Report demonstrates our ability to adapt quickly to the needs of
our people, clients, and partners – from the ethical use of
technology, to providing a supportive and inclusive space for
employees, to positively impacting the communities in which we
operate.
This year’s report takes a closer look at the company’s progress
and efforts across the following:
Social: Pega supports its people and communities through efforts
aligned with its values – innovative, inclusive, passionate,
engaging, genuine, and adaptable. Accomplishments include:
- Being recognized for the second consecutive year as a Best
Place to Work for Disability Inclusion in the Disability
Equality Index®, one of the most comprehensive benchmarking
tools to measure workplace inclusion, and achieving a high score in
the Human Rights Campaign Foundation’s Corporate Equality
Index, one of the premier benchmarks for measuring policies and
practices related to LGBTQIA+ workplace equality.
- Launching two new return-to-work programs. In North
America, the Return-to-Work program supports professionals who
paused their careers for family, military service, education, or a
career shift. Pega India’s Women Return to Workforce Program helps
women restart their careers after a professional break.
- Receiving the Boston Business Journal’s 2023 Corporate
Citizenship Award for the fourth consecutive year for being a
Top Charitable Contributor in Massachusetts.
- Donating to more than 350 organizations in 17 countries and
participating in more than 100 volunteer events and projects
globally.
- Developing and launching a comprehensive suite of DEI&B
Learning Modules to help employees better understand, support,
and celebrate different identities and cultures.
Environmental: Pega continued to monitor and measure its
environmental impact and introduced technology enhancements and
partnerships to help clients achieve carbon-neutral goals.
Highlights include:
- Expanding Pega’s tracking, management, and measurement
of all global offices and managed spaces, which helped Pega achieve
its 2025 energy consumption reduction and water usage
reduction goals ahead of schedule.
- Providing and helping clients with energy efficient,
innovative solutions to achieve emissions-reduction goals,
including Pega Cloud®, which helps reduce energy consumption and
carbon footprints through auto-scaling, auto-hibernation, and other
energy efficient technologies. Pega also leveraged Pega Cloud
internally to help identify efficiency opportunities and reduce
energy consumption.
- Submitting climate change-related disclosures to
CDP, a global disclosure system for environmental efforts,
to benchmark and map areas of improvement across all 14 globally
leased office spaces and 21 managed spaces.
- Maximizing office space usage with Pega's hybrid work
model while reducing emissions and energy consumed to keep them
operational.
- Continuing to decrease waste by reducing printed
materials and accelerating vendors’ migration to e-invoicing, while
managing technology lifecycles and identifying opportunities to
recycle or replace.
Governance: Pega’s corporate governance practices reflect
high standards of excellence and compliance for the company and its
employees, clients, partners, and other stakeholders. Highlights
include:
- Continuing diligent oversight at the committee,
leadership, and Board level to set the tone for the business and
ensure Pega holds itself accountable to the highest ethical
standards.
- Updating and maintaining policies including guidelines for
employees, suppliers, and corporate governance, such as how Pega
assesses risk and engages with external stakeholders.
- Publishing the AI Manifesto, Pega’s guiding
principles and best practices for the responsible and trustworthy
application of AI with impact, to help clients strategically build
AI into their business.
- Continuing a commitment to responsible AI practices,
including Pega’s Ethical Bias Check capability, which helps clients
proactively detect AI bias, and Pega T-Switch™, which enables
organizations to set appropriate thresholds for AI
transparency.
More information can be found in the full 2023 Pega Impact
Report.
Quotes & Commentary
“2023 proved that in times of great technological change, Pega
can quickly innovate its solutions and adapt its ESG efforts to
successfully support its clients, employees, and partners,” said
Ken Stillwell, COO and CFO, Pega. “We are proud of our ability to
bring technology to the market while continuing to foster a culture
of innovation and belonging, as well as finding new ways to support
the communities we work and live in. We look forward to furthering
these accomplishments in 2024.”
About Pegasystems
Pega provides a powerful platform that empowers the world’s
leading organizations to unlock business-transforming outcomes with
real-time optimization. Clients use our enterprise AI decisioning
and workflow automation to solve their most pressing business
challenges – from personalizing engagement to automating service to
streamlining operations. Since 1983, we’ve built our scalable and
flexible architecture to help enterprises meet today’s customer
demands while continuously transforming for tomorrow. For more
information on how Pega empowers its clients to Build for Change®,
visit www.pega.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240701766146/en/
Press Contact: Ilena Ryan Director of public relations
ilena.ryan@pega.com 617-866-6722 Twitter: @pega
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