Item 1A. Risk Factors
Investing in our common stock involves a high
degree of risk. You should consider carefully the risks and uncertainties described below, together with all of the other information
contained in this annual report, before deciding to invest in our common stock. If any of the following risks materialize, our business,
financial condition, results of operation and prospects will likely be materially and adversely affected. In that event, the market price
of our common stock could decline and you could lose all or part of your investment.
Risks Related to Our Company
Our acquisition of assets of Excel and its
subsidiaries Payprotec Oregon, LLC, Excel Business Solutions, Inc. and eVance Processing, Inc. and share exchange with OmniSoft and CrowdPay
has collectively formed a new business platform which we are continuing to integrate into our overall operations, and which may create
certain risks and may adversely affect our business, financial condition or results of operations.
On April 9, 2018, we acquired substantially all
of the assets of Excel and its subsidiaries Payprotec Oregon, LLC, Excel Business Solutions, Inc. and eVance Processing, Inc. for $12.5
million through a foreclosure sale conducted under the Uniform Commercial Code of the State of New York (“Asset Acquisition”).
Since closing the Asset Acquisition, we have been in the process of integrating our operations with the acquired assets.
On May 9, 2018, we entered into separate share
exchange agreements with the stockholders of OmniSoft and CrowdPay, affiliate companies of our company’s majority stockholder. Pursuant
to the share exchange agreement with OmniSoft, the stockholders of OmniSoft transferred to us all of the issued and outstanding shares
of OmniSoft common stock in exchange for an aggregate of 1,833,333 shares of our common stock. Pursuant to the share exchange agreement
with CrowdPay, the stockholders of CrowdPay transferred to us all of the issued and outstanding shares of CrowdPay common stock in exchange
for an aggregate of 2,916,667 shares of our common stock. The share exchange transactions closed on May 9, 2018, on which date OmniSoft
and CrowdPay became wholly owned subsidiaries of the Company (the “Share Exchange”).
Since the consummation of the Asset Acquisition
and the Share Exchange, we have a limited history upon which an evaluation of our performance and future prospects can be made. Our current
and proposed operations are subject to all the business risks associated with new enterprises. These include likely fluctuations in operating
results as we manage our growth and react to competitors and developments in the markets in which we compete. As we can be considered
an early stage company and have not yet generated any profits, there is no assurance that we will be profitable in the near term or generate
sufficient revenues to meet our capital requirements.
As a result, we may experience interruptions of,
or loss of momentum in, the activities of one or more of our combined businesses and the possible loss of key personnel. The diversion
of our management’s attention and any delays or difficulties encountered in connection with the integration of Excel could adversely
affect our business, financial condition or results of operations.
The substantial and continuing losses, and
significant operating expenses incurred in the past few years may cause us to be unable to pursue all of our operational objectives if
sufficient financing and/or additional cash from revenues is not realized.
We have limited cash resources and operating losses
throughout our history. As of December 31, 2021 we had a working capital of $1,834,452 and a net loss of $4,978,358. Our cash flow provided
by operating activities for the year ended December 31, 2021 was $3,508,082. Notwithstanding the foregoing, management has concluded that
it has sufficient liquidity to continue operations for a period of at least twelve months from the date of this Annual Report, which conclusion
would not have been possible without close monitoring of the Company’s projected cash flow and operating expenses for a period of
at least the next twelve months.
In considering the anticipated impact of the COVID-19
pandemic on the Company’s business, the Company does not anticipate that the pandemic will have a material impact on the Company’s
business or liquidity and believes that it will be able fund future liquidity and capital requirements through cash flows generated from
its operating activities for a period of at least twelve months from the date of this Annual Report (see “Management’s Discussion
and Analysis of Financial Condition and Results of Operations). However, any additional closings and reopenings of businesses in the future
will likely result in a month over month decline and then increase similar to what occurred in March through June 2020.
If there are unanticipated expenses, insufficient
cash from operations or the impact of the COVID-19 pandemic, including but not limited to losses arising from a second wave of businesses
closing in response to the ongoing pandemic, which results in a larger than anticipated decline in transactions, we may not be able to
attract financing as needed, or if available, on reasonable terms as required and therefore may not be able to accomplish our business
goals or repay certain of our debts. Further, the terms of any such financing may be dilutive to existing stockholders or otherwise on
terms not favorable to us or existing stockholders. If we are unable to secure financing, as circumstances require, or do not succeed
in meeting our sales objectives, we may be required to change, significantly reduce our operations or ultimately may not be able to continue
our operations and there will be substantial doubt as to our ability to continue as a going concern.
We have historically relied on related parties
and affiliates to finance our operations, but there is no guarantee that these parties will continue to finance our operations in the
future.
While we will be able to fund future liquidity
and capital requirements through cash flows generated from our operating activities alone for a period of twelve months, we previously
have financed our operations from short-term loans from Ronny Yakov, our Chief Executive Officer and John Herzog, a significant shareholder
of the Company. It is not assured that Mr. Yakov or Mr. Herzog would continue to provide such assistance if the Company were to require
it in the future.
We may be subject to liabilities arising
prior to the Asset Acquisition under certain “successor liability” theories.
We acquired our business by means of a foreclosure
of the relevant secured lender’s security interest in the assets in the Asset Acquisition through an auction under Article 9 of
the Uniform Commercial Code. Although the general rule in the context of transactions such as the Asset Acquisition is that a purchaser
of assets does not assume the seller’s liabilities, various courts have established exceptions to this general rule, including
where the purchaser is a ‘mere continuation’ of the seller and there is a ‘continuity of enterprise.’ To date,
we have had one lawsuit whereby we have been found to have successor liability. However, we are currently appealing the decision. This
is a highly fact specific inquiry, and there can be no assurance that any interested creditor, the United States (through the Internal
Revenue Service) or state or local taxing agencies will not seek to hold us responsible for any existing liabilities at the time of the
Asset Acquisition under one or more of these successor liability theories, for which we have no indemnification protection under the
agreements relating to the Asset Acquisition.
We operate in a complex regulatory environment,
and failure to comply with applicable laws and regulations could adversely affect our business.
Our operations are subject to a broad range of
complex and evolving laws and regulations. As a result, we must perform our services in compliance with the legal and regulatory requirements
of multiple jurisdictions. Some of these laws and regulations may be difficult to ascertain or interpret and may change from time to time.
Violation of such laws and regulations could subject us to fines and penalties, damage our reputation, constitute a breach of our client
agreements, impair our ability to obtain and renew required licenses, and decrease our profitability or competitiveness. If any of these
effects were to occur, our operating results and financial condition could be adversely affected.
We may not be able to integrate new technologies
and provide new services in a cost-efficient manner.
The online E-commerce industry is subject to rapid
and significant changes in technology, frequent new service introductions and evolving industry standards. We cannot predict the effect
of these changes on our competitive position, our profitability or the industry generally. Technological developments may reduce the competitiveness
of our networks and our software solutions and require additional capital expenditures or the procurement of additional products that
could be expensive and time consuming. In addition, new products and services arising out of technological developments may reduce the
attractiveness of our services. If we fail to adapt successfully to technological advances or fail to obtain access to new technologies,
we could lose customers and be limited in our ability to attract new customers and/or sell new services to our existing customers. In
addition, delivery of new services in a cost-efficient manner depends upon many factors, and we may not generate anticipated revenue from
such services.
Disruptions in our networks and infrastructure
may result in customer dissatisfaction, customer loss or both, which could materially and adversely affect our reputation and business.
Our systems are an integral part of our customers’
business operations. It is critical for our customers, that our systems provide a continued and uninterrupted performance. Customers may
be dissatisfied by any system failure that interrupts our ability to provide services to them. Sustained or repeated system failures would
reduce the attractiveness of our services significantly and could result in decreased demand for our services.
We face the following risks to our networks, infrastructure
and software applications:
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our territory can have significant weather events which physically damage access lines; |
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power surges and outages, computer viruses or hacking, earthquakes, terrorism attacks, vandalism and software or hardware defects which are beyond our control; and |
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Unusual spikes in demand or capacity limitations in our or our suppliers’ networks. |
Disruptions may cause interruptions in service
or reduced capacity for customers, either of which could cause us to lose customers and/or incur expenses, and thereby adversely affect
our business, revenue and cash flow.
Our positioning in the marketplace as a
smaller provider places a significant strain on our resources, and if not managed effectively, could result in operational inefficiencies
and other difficulties.
Our positioning in the marketplace may place a
significant strain on our management, operational and financial resources, and increase demand on our systems and controls. To manage
this position effectively, we must continue to implement and improve our operational and financial systems and controls, invest in development
and engineering, critical systems and network infrastructure to maintain or improve our service quality levels, purchase and utilize other
systems and solutions, and train and manage our employee base. As we proceed with our development, operational difficulties could arise
from additional demand placed on customer provisioning and support, billing and management information systems, product delivery and fulfilment,
sales and marketing and administrative resources.
For instance, we may encounter delays or cost
overruns or suffer other adverse consequences in implementing new systems when required. In addition, our operating and financial control
systems and infrastructure could be inadequate to ensure timely and accurate financial reporting.
We must attract and retain skilled personnel.
If we are unable to hire and retain technical, technical sales and operational employees, our business could be harmed.
Our ability to integrate our acquired assets and
to grow will be particularly dependent on our ability to hire, develop and retain an effective sales force and qualified technical and
managerial personnel. We need software development specialists with in-depth knowledge of a blend of IT and telecommunications or with
a blend of security and telecom. We intend to hire additional necessary employees, including software engineers, communication engineers,
project managers, sales consultants, employees and operational employees, on a permanent basis. The competition for qualified technical
sales, technical, and managerial personnel in the communications and software industry is intense in the markets where we operate, and
we may not be able to hire and retain sufficient qualified personnel. In addition, we may not be able to maintain the quality of our operations,
control our costs, maintain compliance with all applicable regulations, and expand our internal management, technical, information and
accounting systems in order to support our desired growth, which could have an adverse impact on our operations. Volatility in the stock
market and other factors could diminish our use, and the value, of our equity awards as incentives to employees, putting us at a competitive
disadvantage or forcing us to use more cash compensation.
We are dependent on the continued services
and performance of our senior management and other key employees, the loss of any of whom could adversely affect our business, operating
results and financial condition.
Our future performance depends on the continued
services and contributions of our senior management, including our Chief Executive Officer, Ronny Yakov, Vice President, Finance, Patrick
Smith and other key employees to execute on our business plan and to identify and pursue new opportunities and product innovations. The
loss of services of senior management or other key employees could significantly delay or prevent the achievement of our strategic objectives.
In addition, some of the members of our current senior management team have only been working together for a short period of time, which
could adversely impact our ability to achieve our goals. From time to time, there may be changes in our senior management team resulting
from the hiring or departure of executives, which could disrupt our business. We do not maintain key person life insurance policies on
any of our employees other than a policy providing limited coverage on the life of our Chief Executive Officer. The loss of the services
of one or more of our senior management or other key employees for any reason could adversely affect our business, financial condition
and operating results and require significant amounts of time, training and resources to find suitable replacements and integrate them
within our business, and could affect our corporate culture.
Our Chief Financial Officer is currently
employed on a part-time basis.
Given the size of the Company and our operational
needs, we initially hired our Chief Financial Officer, Rachel Boulds, on a part-time basis. While we have discussed with Ms. Boulds the
possibility of becoming our full-time Chief Financial Officer, it is anticipated that Ms. Boulds will continue to be employed on a part-time
basis for the next twelve months. In addition to her role as Chief Financial Officer, Ms. Boulds is also operating her solo accounting
practice providing services for clients unrelated to the Company. While we believe that Ms. Boulds currently devotes adequate time to
the Company to perform the role and duties of our Chief Financial Officer, we cannot guarantee that she will be able to continue to do
so until she is with the Company on a fulltime basis. If Ms. Boulds cannot devote adequate time to our Company to fulfil her role and
duties as Chief Financial Officer or if any conflicts of interest arise during this time, it could have a material adverse impact on our
Company.
Our success depends on our continued investment
in research and development, the level and effectiveness of which could reduce our profitability.
We intend to continue to make investments in research
and development and product development in seeking to sustain and improve our competitive position and meet our customers’ needs.
These investments currently include streamlining our suite of software functionalities, including modularization and improving scalability
of our integrated solutions. To maintain our competitive position, we may need to increase our research and development investment, which
could reduce our profitability and cash flows. In addition, we cannot assure you that we will achieve a return on these investments, nor
can we assure you that these investments will improve our competitive position or meet our
Risks Related to Our Business
CROWDPAY.US, INC.
We operate in a regulatory environment that
is evolving and uncertain.
The regulatory framework for online capital formation
or crowdfunding is very new. The regulations that govern the companies and broker-dealers that utilize our platform and the investors
that find investment opportunities on our platform have been in existence for a very few years. Further, there are constant discussions
among legislators and regulators with respect to changing this regulatory environment. New laws and regulations could be adopted in the
United States and abroad. Further, existing laws and regulations may be interpreted in ways that would impact our platform, including
our ability to communicate and work with investors, broker-dealers and the companies that use our platforms’ services. For instance
over the past year, there have been several attempts to modify the current regulatory regime. Some of those suggested reforms could make
it easier for anyone to sell securities (without using our platform), or could increase our regulatory burden, including requiring us
to register as a broker-dealer or funding portal before we choose to do so. Any such changes would have a negative impact on our business.
In the event we are required or decide to
register as a broker-dealer or funding portal, our current business model could be affected.
Under our current structure, we believe we are
not required to register as a broker-dealer or funding portal under federal and state laws. Further, none of our officers has previous
experience in securities markets or regulations or has passed any related examinations or holds any accreditations. We comply with the
rules surrounding funding portals and restrict our activities and services so as to not be deemed a broker-dealer under state and federal
regulations. However, if we were deemed by a relevant authority to be acting as a broker-dealer or a funding portal, we could be required
to register or be subject to a variety of penalties, including fines and rescission offers. Further, we may decide for business reasons
or we may be required to register as a broker-dealer or a funding portal, which would increase our costs, especially our compliance costs.
If we are required but decide not to register as a broker-dealer or act in association with a broker-dealer in our transactions or to
register as a funding portal, we may not be able to continue to operate under our current business model.
We may be liable for misstatements made
by issuers on our platform.
Under the Securities Act and the Securities and
Exchange Act of 1934, as amended (the “Exchange Act”), issuers making offerings through our platform may be liable for including
untrue statements of material facts or for omitting information that could make the statements made misleading. This liability may also
extend in Regulation Crowdfunding offerings to funding portals. Even though we are not a registered funding portal, there can be no assurance
that if we were sued we would prevail. Further, even if we do succeed, lawsuits are time consuming and expensive, and being a party to
such actions may cause us reputational harm that would negatively impact our business.
Our compliance is focused on U.S. laws and
we have not analyzed foreign laws regarding the participation of non-U.S. residents.
Some of the investment opportunities posted on
our platform are open to non-U.S. residents. We have not researched all the applicable foreign laws and regulations, and therefore we
have not set up our structure to be compliant with all those laws. It is possible that we may be deemed in violation of those laws, which
could result in fines or penalties as well as reputational harm. This may limit our ability in the future to assist companies in accessing
money from those investors, and compliance with those laws and regulation may limit our business operations and plans for future expansion.
The types of offerings that we expect to
be posted on our platform are relatively new in an industry that is still quickly evolving.
The principal types of offerings that are posted
on our platform are pursuant to Regulation A and Regulation Crowdfunding (CF) which have only been in effect in their current form since
2015 and 2016, respectively. Our ability to penetrate the market to host these types of offerings remains uncertain as potential issuer
companies may choose to use different platforms or providers (including, in the case of Regulation A, using their own online platform),
or determine alternative methods of financing. Investors may decide to invest their money elsewhere. Further, our potential market may
not be as large, or our industry may not grow as rapidly, as anticipated. With a smaller market than expected, we may have fewer customers.
Success will likely be a factor of investing in the development and implementation of marketing campaigns, subsequent adoption by issuer
companies as well as investors, and favorable changes in the regulatory environment.
CrowdPay and its providers are vulnerable
to hackers and cyber-attacks.
As an internet-based business, we may be vulnerable
to hackers who may access the data of the investors and the issuer companies that utilize our platform. Further, any significant disruption
in service on our platform or in our computer systems could reduce the attractiveness of the platform and result in a loss of investors
and companies interested in using our platform. Further, we rely on a third-party technology provider to provide some of our back-up technology
as well as act as our escrow agent. Any disruptions of services or cyber-attacks either on our technology provider or on our company could
harm our reputation and materially negatively impact our financial condition and business.
CrowdPay currently relies on one escrow
agent and technology service provider.
We currently rely on Microsoft Azure to serve
as our technology provider and all escrow accounts are held at MVB Bank, Inc. Any change in these relationships will require us to find
another technology service provider, escrow agent and escrow bank. This may cause us delays as well as additional costs in transitioning
our technology.
We are dependent on general economic conditions.
Our business model is dependent on investors investing
in the companies presented on our platform. Investment dollars are disposable income. Our business model is thus dependent on national
and international economic conditions. Adverse national and international economic conditions, including as a result of COVID-19, may
reduce the future availability of investment dollars, which would negatively impact revenues generated by CrowdPay and possibly our ability
to continue operations at CrowdPay. It is not possible to accurately predict the potential adverse impacts on us, if any, of current economic
conditions on its financial condition, operating results and cash flow.
We face significant market competition.
We facilitate online capital formation. Though
this is a new market, we compete against a variety of entrants in the market as well likely new entrants into the market. Some of these
follow a regulatory model that is different from ours and might provide them competitive advantages. New entrants could include those
that may already have a foothold in the securities industry, including some established broker-dealers. Further, online capital formation
is not the only way to address helping start-ups raise capital, and we have to compete with a number of other approaches, including traditional
venture capital investments, loans and other traditional methods of raising funds and companies conducting crowdfunding raises on their
own websites. Additionally, some competitors and future competitors may be better capitalized than us, which would give them a significant
advantage in marketing and operations.
Our revenues and profits are subject to
fluctuations.
It is difficult to accurately forecast our revenues
and operating results, and these could fluctuate in the future due to a number of factors. These factors may include adverse changes in
the number of investors and amount of investors’ dollars that utilize our platform to make investments, the success of world securities
markets, general economic conditions, our ability to market our platform to companies and investors, headcount and other operating costs,
and general industry and regulatory conditions and requirements. Our operating results may fluctuate from year to year due to the factors
listed above and others not listed. At times, these fluctuations may be significant and could impact our ability to operate our business.
EVANCE, INC.
We are substantially dependent on our eVance
business for revenue. If we are unable to maintain our eVance business for any reason (including the various reasons described in the
risk factors herein) or for no reason it will have a material adverse effect on our company.
Historically, substantially all of our revenue
has been generated from our eVance business, though we did begin generating revenue from our OmniSoft and CrowdPay business during the
second half of 2019. In addition, the launch of our Cryptocurrency Business in 2021 has started to generate revenue in 2021 and 2022.
While we expect to continue to build out our OmniSoft software business and to rely more heavily on our PayFac model and our Cryptocurrency
Business to generate revenue and to transition away from such significant reliance on our eVance business, there is no guarantee that
we will be able to do so (particularly, giving effect to the impact of COVID-19). Accordingly, if we are unable to maintain our eVance
business it will have a material adverse effect on our company.
Our ability to anticipate and respond to
changing industry trends and the needs and preferences of our merchants and consumers may adversely affect our competitiveness or the
demand for our products and services.
The financial services and payments technology
industries are subject to rapid technological advancements, resulting in new products and services, including mobile payment applications
and customized integrated software payment solutions, and an evolving competitive landscape, as well as changing industry standards and
merchant and consumer needs and preferences. We expect that new services and technologies applicable to the financial services and payment
technology industries will continue to emerge. These changes may limit the competitiveness of and demand for our services. Also, our merchants
and consumers continue to adopt new technology for business and personal uses. We must anticipate and respond to these changes in order
to remain competitive within our relative markets. In addition, failure to develop value-added services that meet the needs and preferences
of our merchants could adversely affect our ability to compete effectively in our industry. Furthermore, merchants’ or consumers’
potential negative reaction to our products and services can spread quickly through social media and damage our reputation before we have
the opportunity to respond. If we are unable to anticipate or respond to technological or industry standard changes on a timely basis,
our ability to remain competitive could be adversely affected.
Substantial and increasingly intense competition
worldwide in the financial services and payment technology industries may adversely affect our overall business and operations.
The financial services and payment technology
industries are highly competitive, and our payment services and solutions compete against all forms of financial services and payment
systems, including cash and checks, and electronic, mobile, E-commerce and integrated payment platforms. If we are unable to differentiate
ourselves from our competitors and drive value for our merchants, we may not be able to compete effectively. Our competitors may introduce
their own value-added or other innovative services or solutions more effectively than we do, which could adversely impact our current
competitive position and prospects for growth. They also may be able to offer and provide services that we do not offer. In addition,
in certain of our markets in which we operate, we process “on-us” transactions whereby we receive fees as a merchant acquirer
and for processing services for the issuing bank. As competition in these markets grows, the number of transactions in which we receive
fees for both of these roles may decrease, which could reduce our revenue and margins in these jurisdictions. We also compete against
new entrants that have developed alternative payment systems, E-commerce payment systems, payment systems for mobile devices and customized
integrated software payment solutions. Failure to compete effectively against any of these competitive threats could adversely affect
our business, financial condition or results of operations. In addition, some of our competitors are larger and have greater financial
resources than us, enabling them to maintain a wider range of product offerings, mount extensive promotional campaigns and be more aggressive
in offering products and services at lower rates, which may adversely affect our business, financial condition or results of operations.
Potential changes in the competitive landscape,
including disintermediation from other participants in the payments chain, could harm our business.
We expect that the competitive landscape will
continue to change, including:
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rapid and significant changes in technology, resulting in new and innovative payment methods and programs, that could place us at a competitive disadvantage and reduce the use of our products and services; |
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competitors, merchants, governments and other industry participants may develop products and services that compete with or replace our value-added products and services, including products and services that enable card networks and banks to transact with consumers directly; |
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participants in the financial services and payment technology industries may merge, create joint ventures, or form other business combinations that may strengthen their existing business services or create new payment services that compete with our services; and |
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new services and technologies that we develop may be impacted by industry-wide solutions and standards, including chip technology, tokenization, Blockchain and other safety and security technologies. |
Failure to compete effectively against any of
these or other competitive threats could adversely affect our business, financial condition or results of operations.
Global economic, political and other conditions
may adversely affect trends in consumer, business and government spending, which may adversely impact the demand for our services and
our revenue and profitability.
The financial services and payment technology
industries in which we operate depend heavily upon the overall level of consumer, business and government spending. A sustained deterioration
in general economic conditions (including distress in financial markets, turmoil in specific economies around the world, public health
crises, and additional government intervention), particularly in the United States, or increases in interest rates in key countries in
which we operate, may adversely affect our financial performance by reducing the number or average purchase amount of transactions we
process. For example, as of the date of this Annual Report, the COVID-19 pandemic, has impacted and may continue to impact the global
economy or negatively affect various aspects of our business, including reductions in the amount of consumer spending and lending which
could result in a decrease in our revenue and profits. If our customers make fewer sales of products and services using electronic payments,
or consumers spend less money through electronic payments, whether due to the outbreak of COVID-19 or otherwise, we will have fewer transactions
to process at lower dollar amounts, resulting in lower revenue.
Adverse economic trends whether a result of the
global COVID-19 outbreak or otherwise, will and may continue to accelerate the timing, or increase the impact of, risks to our financial
performance. These trends could include:
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declining economies, foreign currency fluctuations and the pace of economic recovery can change consumer spending behaviors, such as cross-border travel patterns, on which the majority of our revenue is dependent; |
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low levels of consumer and business confidence typically associated with recessionary environments, and those markets experiencing relatively high unemployment, may result in decreased spending by cardholders; |
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budgetary concerns in the United States and other countries around the world could affect the United States and other specific sovereign credit ratings, impact consumer confidence and spending, and increase the risks of operating in those countries; |
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emerging market economies tend to be more volatile than the more established markets we serve in North America and Europe, and adverse economic trends may be more pronounced in those emerging markets where we conduct business; |
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financial institutions may restrict credit lines to cardholders or limit the issuance of new cards to mitigate cardholder credit concerns; |
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uncertainty and volatility in the performance of our merchants’ businesses may make estimates of our revenues and financial performance less predictable; |
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cardholders may decrease spending for value-added services we market and sell; |
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a weakening in the economy, either due to the global COVID-19 outbreak or otherwise, has forced, and could continue to force merchants to close at higher than historical rates in part because many of them are not as well capitalized as larger organizations, which could expose us to potential credit losses and future transaction declines; and |
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government intervention, including the effect of laws, regulations and government investments in our merchants, may have potential negative effects on our business and our relationships with our merchants or otherwise alter their strategic direction away from our products and services. |
We are subject to U.S. governmental regulation
and other legal obligations, particularly related to privacy, data protection and information security, and consumer protection laws across
different markets where we conduct our business. Our actual or perceived failure to comply with such obligations could harm our business.
In the United States, we are subject to various
consumer protection laws (including laws on disputed transactions) and related regulations. If we are found to have breached any consumer
protection laws or regulations in any such market, we may be subject to enforcement actions that require us to change our business practices
in a manner which may negatively impact revenue, as well as litigation, fines, penalties and adverse publicity that could cause our customers
to lose trust in us, which could have an adverse effect on our reputation and business in a manner that harms our financial position.
We collect personally identifiable information
and other data from our consumers and merchants. Laws and regulations in several countries restrict certain collection, processing, storage,
use, disclosure and security of personal information, require notice to individuals of privacy practices, and provide individuals with
certain rights to prevent use and disclosure of protected information.
Future restrictions on the collection, use, sharing
or disclosure of personally identifiable information or additional requirements and liability for security and data integrity could require
us to modify our solutions and features, possibly in a material manner, and could limit our ability to develop new services and features.
If our privacy or data security measures fail to comply with applicable current or future laws and regulations, we may be subject to litigation,
regulatory investigations, enforcement notices requiring us to change the way we use personal data or our marketing practices, fines or
other liabilities, as well as negative publicity and a potential loss of business.
Our inability to protect our systems and
data from continually evolving cybersecurity risks or other technological risks could affect our reputation among our merchants and consumers
and may expose us to liability.
In conducting our business, we process, transmit
and store sensitive business information and personal information about our merchants, consumers, sales and financial institution partners,
vendors, and other parties. This information may include account access credentials, credit and debit card numbers, bank account numbers,
social security numbers, driver’s license numbers, names and addresses and other types of sensitive business or personal information.
Some of this information is also processed and stored by our merchants, sales and financial institution partners, third-party service
providers to whom we outsource certain functions and other agents, which we refer to collectively as our associated third parties. We
have certain responsibilities to card networks and their member financial institutions for any failure, including the failure of our associated
third parties, to protect this information.
We are a regular target of malicious third-party
attempts to identify and exploit system vulnerabilities, and/or penetrate or bypass our security measures, in order to gain unauthorized
access to our networks and systems or those of our associated third parties. Such access could lead to the compromise of sensitive, business,
personal or confidential information. As a result, we proactively employ multiple methods at different layers of our systems to defend
our systems against intrusion and attack and to protect the data we collect. However, we cannot be certain that these measures will be
successful and will be sufficient to counter all current and emerging technology threats that are designed to breach our systems in order
to gain access to confidential information.
Our computer systems and our associated third
parties’ computer systems could be in the future, subject to breach, and our data protection measures may not prevent unauthorized
access. The techniques used to obtain unauthorized access, disable or degrade service, or sabotage systems change frequently and are often
difficult to detect. Threats to our systems and our associated third parties’ systems can derive from human error, fraud or malice
on the part of employees or third parties, or may result from accidental technological failure. Computer viruses and other malware can
be distributed and could infiltrate our systems or those of our associated third parties. In addition, denial of service or other attacks
could be launched against us for a variety of purposes, including to interfere with our services or create a diversion for other malicious
activities. Our defensive measures may not prevent downtime, unauthorized access or use of sensitive data. While we maintain cyber errors
and omissions insurance coverage that may cover certain aspects of cyber risks, our insurance coverage may be insufficient to cover all
losses. Further, while we select our associated third parties carefully, we do not control their actions. Any problems experienced by
these third parties, including those resulting from breakdowns or other disruptions in the services provided by such parties or cyber-attacks
and security breaches, could adversely affect our ability to service our merchant customers or otherwise conduct our business.
We could also be subject to liability for claims
relating to misuse of personal information, such as unauthorized marketing purposes and violation of data privacy laws. We cannot provide
assurance that the contractual requirements related to security and privacy that we impose on our service providers who have access to
customer and consumer data will be followed or will be adequate to prevent the unauthorized use or disclosure of data. In addition, we
have agreed in certain agreements to take certain protective measures to ensure the confidentiality of merchant and consumer data. The
costs of systems and procedures associated with such protective measures may increase and could adversely affect our ability to compete
effectively. Any failure to adequately enforce or provide these protective measures could result in liability, protracted and costly litigation,
governmental and card network intervention and fines and, with respect to misuse of personal information of our merchants and consumers,
lost revenue and reputational harm.
Any type of security breach, attack or misuse
of data described above or otherwise, whether experienced by us or an associated third party, could harm our reputation and deter existing
and prospective merchants from using our services or from making electronic payments generally, increase our operating expenses in order
to contain and remediate the incident, expose us to unbudgeted or uninsured liability, disrupt our operations (including potential service
interruptions), distract our management, increase our risk of regulatory scrutiny, result in the imposition of penalties and fines under
state, federal and foreign laws or by card networks and adversely affect our continued card network registration and financial institution
sponsorship. If we were to be removed from networks’ lists of PCI DSS compliant service providers, our existing merchants, sales
and financial institution partners or other third parties may cease using or referring our services. Also, prospective merchants, sales
partners, financial institution partners or other third parties may choose to terminate their relationship with us, or delay or choose
not to consider us for their processing needs. In addition, card networks could refuse to allow us to process through their networks.
We may experience failures in our processing
systems due to software defects, computer viruses and development delays, which could damage customer relations and expose us to liability.
Our core business depends heavily on the reliability
of our processing systems. A system outage or other failure could adversely affect our business, financial condition or results of operations,
including by damaging our reputation or exposing us to third-party liability. Card network rules and certain governmental regulations
allow for possible penalties if our systems do not meet certain operating standards. To successfully operate our business, we must be
able to protect our processing and other systems from interruption, including from events that may be beyond our control. Events that
could cause system interruptions include fire, natural disaster, unauthorized entry, power loss, telecommunications failure, computer
viruses, terrorist acts and war. Although we have taken steps to protect against data loss and system failures, there is still risk that
we may lose critical data or experience system failures. To help protect against these events, we perform a significant portion of disaster
recovery operations ourselves, as well as utilize select third parties for certain operations, particularly outside of the United States.
To the extent we outsource any disaster recovery functions, we are at risk of the vendor’s unresponsiveness or other failures in
the event of breakdowns in our systems. In addition, our property and business interruption insurance may not be adequate to compensate
us for all losses or failures that may occur.
Our products and services are based on sophisticated
software and computing systems that are constantly evolving. We often encounter delays and cost overruns in developing changes implemented
to our systems. In addition, the underlying software may contain undetected errors, viruses or defects. Defects in our software products
and errors or delays in our processing of electronic transactions could result in additional development costs, diversion of technical
and other resources from our other development efforts, loss of credibility with current or potential merchants, harm to our reputation
or exposure to liability claims. In addition, we rely on technologies supplied to us by third parties that may also contain undetected
errors, viruses or defects that could adversely affect our business, financial condition or results of operations. Although we attempt
to limit our potential liability for warranty claims through disclaimers in our software documentation and limitation of liability provisions
in our licenses and other agreements with our merchants and partners, we cannot assure that these measures will be successful in limiting
our liability. Additionally, we and our merchants and partners are subject to card network rules. If we do not comply with card network
requirements or standards, we may be subject fines or sanctions, including suspension or termination of our registrations and licenses
necessary to conduct business.
Degradation of the quality of the products
and services we offer, including support services, could adversely impact our ability to attract and retain merchants and partners.
Our merchants and partners expect a consistent
level of quality in the provision of our products and services. The support services we provide are a key element of the value proposition
to our merchants and partners. If the reliability or functionality of our products and services is compromised or the quality of those
products or services is otherwise degraded, or if we fail to continue to provide a high level of support, we could lose existing merchants
and partners and find it harder to attract new merchants and partners. If we are unable to scale our support functions to address the
growth of our merchant and partner network, the quality of our support may decrease, which could adversely affect our ability to attract
and retain merchants and partners.
Acquisitions create certain risks and may
adversely affect our business, financial condition or results of operations.
We may make acquisitions of businesses or assets
in the future. The acquisition and integration of businesses or assets involve a number of risks. These risks include valuation (determining
a fair price for the business or assets), integration (managing the process of integrating the acquired business’ people, products,
technology and other assets to extract the value and synergies projected to be realized in connection with the acquisition), regulation
(obtaining regulatory or other government approvals that may be necessary to complete the acquisition) and due diligence (including identifying
risks to the prospects of the business, including undisclosed or unknown liabilities or restrictions to be assumed in the acquisition).
The process of integrating operations could cause
an interruption of, or loss of momentum in, the activities of one or more of our combined businesses and the possible loss of key personnel.
The diversion of management’s attention and any delays or difficulties encountered in connection with acquisitions and their integration
could adversely affect our business, financial condition or results of operations.
Continued consolidation in the banking industry
could adversely affect our growth.
The banking industry remains subject to consolidation
regardless of overall economic conditions. In addition, in times of economic distress, various regulators in the markets we serve have
acquired and in the future may acquire financial institutions, including banks with which we partner. If a current financial institution
referral partner of ours is acquired by another bank, the acquiring bank may seek to terminate our agreement and impose its own merchant
services program on the acquired bank. If a financial institution referral partner acquires another bank, our financial institution referral
partner may take the opportunity to conduct a competitive bidding process to determine whether to maintain our merchant acquiring services
or switch to another provider. In either situation, we may be unable to retain the relationship post-acquisition, or may have to offer
financial concessions to do so, which could adversely affect our results of operations or growth. If a current financial institution referral
partner of ours is acquired by a regulator, the regulator may seek to alter the terms or terminate our existing agreement with the acquired
financial institution.
Increased customer, referral partner or
sales partner attrition could cause our financial results to decline.
We experience attrition in merchant credit and
debit card processing volume resulting from several factors, including business closures, transfers of merchants’ accounts to our
competitors, unsuccessful contract renewal negotiations and account closures that we initiate for various reasons, such as heightened
credit risks or contract breaches by merchants. In addition, if an existing sales partner switches to another payment processor, terminates
our services, internalizes payment processing functions that we perform, merges with or is acquired by one of our competitors, or shuts
down or becomes insolvent, we may no longer receive new customer referrals from the sales partner, and we risk losing existing merchants
that were originally enrolled by the sales partner. We cannot predict the level of attrition in the future and it could increase. Our
referral partners are a significant source of new business. Higher than expected attrition could adversely affect our business, financial
condition or results of operations. In addition, in certain of the markets in which we conduct business, a substantial portion of our
revenue is derived from long-term contracts. If we are unable to renew our referral partner and our merchant contracts on favorable terms,
or at all, our business, financial condition or results of operations could be adversely affected.
We incur chargeback liability when our merchants
refuse to or cannot reimburse chargebacks resolved in favor of their customers. Any increase in chargebacks not paid by our merchants
may adversely affect our business, financial condition or results of operations.
In the event a dispute between a cardholder and
a merchant is not resolved in favor of the merchant, the transaction is normally charged back to the merchant and the purchase price is
credited or otherwise refunded to the cardholder. If we are unable to collect such amounts from the merchant’s account or reserve
account (if applicable), or if the merchant refuses or is unable, due to closure, bankruptcy or other reasons, to reimburse us for a chargeback,
we are responsible for the amount of the refund paid to the cardholder. The risk of chargebacks is typically greater with those merchants
that promise future delivery of goods and services rather than delivering goods or rendering services at the time of payment, as well
as “card not present” transactions in which consumers do not physically present cards to merchants in connection with the
purchase of goods and services, such as E-commerce, telephonic and mobile transactions. We may experience significant losses from chargebacks
in the future. Any increase in chargebacks not paid by our merchants could have a material adverse effect on our business, financial condition
or results of operations. We have policies and procedures to monitor and manage merchant-related credit risks and often mitigate such
risks by requiring collateral (such as cash reserves) and monitoring transaction activity. Notwithstanding our policies and procedures
for managing credit risk, it is possible that a default on such obligations by one or more of our merchants could adversely affect our
business, financial condition or results of operations.
Failure to maintain or collect reimbursements
from our financial institution referral partners could adversely affect our business.
Certain of our long-term referral arrangements
with our financial institution partners permit our bank partners to offer their merchant customers lower rates for processing services
than we typically provide to the general market. If a bank partner elects to offer these lower rates, under our contract the partner is
required to reimburse us for the full amount of the discount provided to its merchant customers. Notwithstanding such contractual commitments,
there can be no assurance that these contractual provisions will fully protect us from potential losses should a bank partner default
on its obligations to reimburse us or seek to discontinue such reimbursement obligations in the future. If we are unable to collect the
full amount of any such reimbursements for any reason, we may incur losses. In addition, any discount provided by our financial institution
partner may cause merchants in these markets to demand lower rates for our services in the future, which could further reduce our margins
or cause us to lose merchants, either of which could adversely affect our business, financial condition or results of operations.
Fraud by merchants or others could adversely
affect our business, financial condition or results of operations.
We may be liable for certain fraudulent transactions
and credits initiated by merchants or others. Examples of merchant fraud include merchants or other parties knowingly using a stolen or
counterfeit credit or debit card, card number, or other credentials to record a false sales or credit transaction, processing an invalid
card or intentionally failing to deliver the merchandise or services sold in an otherwise valid transaction. Criminals are using increasingly
sophisticated methods to engage in illegal activities such as counterfeiting and fraud. Failure to effectively manage risk and prevent
fraud could increase our chargeback liability or cause us to incur other liabilities. It is possible that incidents of fraud could increase
in the future. Increases in chargebacks or other liabilities could adversely affect our business, financial condition or results of operations.
Because we rely on third-party vendors to
provide products and services, we could be adversely impacted if they fail to fulfill their obligations.
We depend on third-party vendors and partners
to provide us with certain products and services, including components of our computer systems, software, data centers, “know-your-customer”
background checks and telecommunications networks, to conduct our business. For example, we rely on third parties for services such as
organizing and accumulating certain daily transaction data on a merchant-by-merchant and card issuer-by-card issuer basis and forwarding
the accumulated data to the relevant card network. We also rely on third parties for specific software and hardware used in providing
our products and services. Some of these organizations and service providers are our competitors or provide similar services and technology
to our competitors, and we do not have long-term or exclusive contracts with them.
Our systems and operations or those of our third-party
vendors and partners could be exposed to damage or interruption from, among other things, fire, natural disaster, power loss, telecommunications
failure, unauthorized entry, computer viruses, denial-of-service attacks, acts of terrorism, human error, vandalism or sabotage, financial
insolvency, bankruptcy and similar events (including events that are the result of the COVID-19 pandemic). In addition, we may be unable
to renew our existing contracts with our most significant vendors and partners or our vendors and partners may stop providing or otherwise
supporting the products and services we obtain from them, and we may not be able to obtain these or similar products or services on the
same or similar terms as our existing arrangements, if at all. The failure of our vendors and partners to perform their obligations and
provide the products and services we obtain from them in a timely manner for any reason could adversely affect our operations and profitability
due to, among other consequences:
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loss of merchants and partners; |
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loss of merchant and cardholder data; |
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fines imposed by card networks; |
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harm to our business or reputation resulting from negative publicity; |
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exposure to fraud losses or other liabilities; |
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additional operating and development costs; or |
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diversion of management, technical and other resources. |
Our risk management policies and procedures
may not be fully effective in mitigating our risk exposure in all market environments or against all types of risk.
We operate in a rapidly changing industry. Accordingly,
our risk management policies and procedures may not be fully effective to identify, monitor and manage all risks our business encounters.
If our policies and procedures are not fully effective or we are not successful in identifying and mitigating all risks to which we are
or may be exposed, we may suffer uninsured liability, harm to our reputation or be subject to litigation or regulatory actions that could
adversely affect our business, financial condition or results of operations.
A significant number of our merchants are
small- and medium-sized businesses and small affiliates of large companies, which can be more difficult and costly to retain than larger
enterprises and may increase the impact of economic fluctuations on us.
We market and sell our products and services to,
among others, small and midsized businesses (“SMBs”) and small affiliates of large companies. To continue to grow our revenue,
we must add merchants, sell additional services to existing merchants and encourage existing merchants to continue doing business with
us. However, retaining SMBs can be more difficult than retaining large enterprises as SMB merchants:
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often have higher rates of business failures and more limited resources; |
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are typically less sophisticated in their ability to make technology-related decisions based on factors other than price; |
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may have decisions related to the choice of payment processor dictated by their affiliated parent entity; and |
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are more able to change their payment processors than larger organizations dependent on our services. |
SMBs are typically more susceptible to the adverse
effects of economic fluctuations (including as a result of epidemics and pandemics). Adverse changes in the economic environment or business
failures of our SMB merchants may have a greater impact on us than on our competitors who do not focus on SMBs to the extent that we do.
As a result, we may need to attract and retain new merchants at an accelerated rate or decrease our expenses to reduce negative impacts
on our business, financial condition and results of operations.
Our business depends on a strong and trusted
brand, and damage to our reputation, or the reputation of our partners, could adversely affect our business, financial condition or results
of operations.
We market our products and services under our
brand or the brand of our partners, or both, and we must protect and grow the value of our brand to continue to be successful in the future.
If an incident were to occur that damages our reputation, or the reputation of our partners, in any of our major markets, the value of
our brand could be adversely affected and our business could be damaged.
Our ability to recruit, retain and develop
qualified personnel is critical to our success and growth.
All of our businesses function at the intersection
of rapidly changing technological, social, economic and regulatory environments that require a wide range of expertise and intellectual
capital. For us to successfully compete and grow, we must recruit, retain and develop personnel who can provide the necessary expertise
across a broad spectrum of intellectual capital needs. In addition, we must develop, maintain and, as necessary, implement appropriate
succession plans to assure we have the necessary human resources capable of maintaining continuity in our business. The market for qualified
personnel is competitive and we may not succeed in recruiting additional personnel or may fail to effectively replace current personnel
who depart with qualified or effective successors. Our effort to retain and develop personnel may also result in significant additional
expenses, which could adversely affect our profitability. We cannot assure that key personnel, including our executive officers, will
continue to be employed or that we will be able to attract and retain qualified personnel in the future. Failure to recruit, retain or
develop qualified personnel could adversely affect our business, financial condition or results of operations.
There may be a decline in the use of cards
as a payment mechanism for consumers or adverse developments with respect to the card industry in general.
If consumers do not continue to use credit or
debit cards as a payment mechanism for their transactions or if there is a change in the mix of payments between cash, credit cards and
debit cards or newly emerging alternatives such as Apple Pay, Google Pay and cryptocurrency, our business could be adversely affected.
Consumer credit risk may make it more difficult or expensive for consumers to gain access to credit facilities such as credit cards. Regulatory
changes may result in financial institutions seeking to charge their customers additional fees for use of credit or debit cards. Such
fees may result in decreased use of credit or debit cards by cardholders. Additionally, if market conditions lead to consumers spending
less generally, for example, during an epidemic or pandemic, there will be a decline in the use of credit or debit cards. We believe future
growth in the use of credit and debit cards and other electronic payments will be driven by the cost, ease-of-use and quality of services
offered to consumers and businesses. In order to consistently increase and maintain our profitability, consumers and businesses must continue
to use electronic payment methods that we process, including credit and debit cards.
Increases in card network fees and other
changes to fee arrangements may result in the loss of merchants or a reduction in our earnings.
From time to time, card networks, including Visa
and MasterCard, increase the fees that they charge processors. We typically will attempt to pass these increases along to our merchants,
but this strategy might result in the loss of merchants to our competitors who do not pass along the increases. If competitive practices
prevent us from passing along the higher fees to our merchants in the future, we may have to absorb all or a portion of such increases,
which may increase our operating costs and reduce our earnings.
In addition, in certain of our markets, card issuers
pay merchant acquirers, such as us, fees based on debit card usage in an effort to encourage debit card use. If these card issuers discontinue
this practice, our revenue and margins in these jurisdictions could be adversely affected.
If we fail to comply with the applicable
requirements of card networks, they could seek to fine us, suspend us or terminate our registrations. If our merchants or sales partners
incur fines or penalties that we cannot collect from them, we may have to bear the cost of such fines or penalties.
In order to provide our transaction processing
services, several of our subsidiaries are registered with Visa and MasterCard and other card networks as members or service providers
for member institutions. Visa, MasterCard, and other card networks, set the rules and standards with which we must comply. The termination
of our member registration or our status as a certified service provider, or any changes in network rules or standards, including interpretation
and implementation of the rules or standards, that increase the cost of doing business or limit our ability to provide transaction processing
services to or through our merchants or partners, could adversely affect our business, financial condition or results of operations.
As such, we and our merchants are subject to card
network rules that could subject us or our merchants to a variety of fines or penalties that may be levied by card networks for certain
acts or omissions by us. The rules of card networks are set by their boards, which may be influenced by card issuers, and some of those
issuers are our competitors with respect to these processing services. Many banks directly or indirectly sell processing services to merchants
in direct competition with us. These banks could attempt, by virtue of their influence on the networks, to alter the networks’ rules
or policies to the detriment of non-members including certain of our businesses. The termination of our registrations or our status as
a service provider or a merchant processor, or any changes in network rules or standards, including interpretation and implementation
of the rules or standards, that increase the cost of doing business or limit our ability to provide transaction processing services to
our merchants, could adversely affect our business, financial condition or results of operations. If a merchant or sales partner fails
to comply with the applicable requirements of card networks, it could be subject to a variety of fines or penalties that may be levied
by card networks. If we cannot collect the amounts from the applicable merchant or sales partner, we may have to bear the cost of the
fines or penalties, resulting in lower earnings for us. The termination of our registration, or any changes in card network rules that
would impair our registration, could require us to stop providing payment processing services relating to the affected card network, which
would adversely affect our ability to conduct our business.
OMNISOFT.IO, INC.
Our growth may not be sustainable and depends
on our ability to attract new merchants, retain existing merchants and increase sales to both new and existing merchants.
Our OmniSoft subsidiary principally generates
revenues through the sale of subscriptions to our platform and the sale of additional solutions to our merchants. Our subscription plans
typically have a one-month term, although a small percentage of our merchants have annual or multi-year subscription terms. Our merchants
have no obligation to renew their subscriptions after their subscription term expires. As a result, even though the number of merchants
using our platform has grown rapidly in recent years, there can be no assurance that we will be able to retain these merchants. We have
historically experienced merchant turnover as a result of many of our merchants being small- and medium-sized businesses, or SMBs, that
are more susceptible than larger businesses to general economic conditions and other risks affecting their businesses. Many of these SMBs
are in the entrepreneurial stage of their development and there is no guarantee that their businesses will succeed. Our costs associated
with subscription renewals are substantially lower than costs associated with generating revenue from new merchants or costs associated
with generating sales of additional solutions to existing merchants. Therefore, if we are unable to retain merchants or if we are unable
to increase revenues from existing merchants, even if such losses are offset by an increase in new merchants or an increase in other revenues,
our operating results could be adversely impacted.
We may also fail to attract new merchants, retain
existing merchants or increase sales to both new and existing merchants as a result of a number of other factors, including: reductions
in our current or potential merchants’ spending levels; competitive factors affecting the software as a service, or SaaS, business
software applications market, including the introduction of competing platforms, discount pricing and other strategies that may be implemented
by our competitors; our ability to execute on our growth strategy and operating plans; a decline in our merchants’ level of satisfaction
with our platform and merchants’ usage of our platform; the difficulty and cost to switch to a competitor may not be significant
for many of our merchants; changes in our relationships with third parties, including our partners, app developers, theme designers, referral
sources and payment processors; the timeliness and success of new products and services we may offer in the future; the frequency and
severity of any system outages; technological change; and our focus on long-term value over short-term results, meaning that we may make
strategic decisions that may not maximize our short-term revenue or profitability if we believe that the decisions are consistent with
our mission and will improve our financial performance over the long-term.
Additionally, we anticipate that our growth rate
will decline over time to the extent that the number of merchants using our platform increases and we achieve higher market penetration
rates. To the extent our growth rate slows, our business performance will become increasingly dependent on our ability to retain existing
merchants and increase sales to existing merchants.
If we fail to improve and enhance the functionality,
performance, reliability, design, security and scalability of our platform in a manner that responds to our merchants’ evolving
needs, our business may be adversely affected.
The markets in which we compete are characterized
by constant change and innovation and we expect them to continue to evolve rapidly. Our success has been based on our ability to identify
and anticipate the needs of our merchants and design a platform that provides them with the tools they need to operate their businesses.
Our ability to attract new merchants, retain existing merchants and increase sales to both new and existing merchants will depend in large
part on our ability to continue to improve and enhance the functionality, performance, reliability, design, security and scalability of
our platform.
We may experience difficulties with software development
that could delay or prevent the development, introduction or implementation of new solutions and enhancements. Software development involves
a significant amount of time for our research and development team, as it can take our developers months to update, code and test new
and upgraded solutions and integrate them into our platform. We must also continually update, test and enhance our software platform.
For example, our design team spends a significant amount of time and resources incorporating various design enhancements, such as customized
colors, fonts, content and other features, into our platform. The continual improvement and enhancement of our platform requires significant
investment and we may not have the resources to make such investment. Our improvements and enhancements may not result in our ability
to recoup our investments in a timely manner, or at all. To the extent we are not able to improve and enhance the functionality, performance,
reliability, design, security and scalability of our platform in a manner that responds to our merchants’ evolving needs, our business,
operating results and financial condition will be adversely affected.
We store personally identifiable information
of our merchants and their customers. If the security of this information is compromised or otherwise subjected to unauthorized access,
our reputation may be harmed and we may be exposed to liability.
We store personally identifiable information,
credit card information and other confidential information of our merchants and their customers. The third-party apps sold on our platform
may also store personally identifiable information, credit card information and other confidential information of our merchants and their
customers. We do not regularly monitor or review the content that our merchants upload and store and, therefore, do not control the substance
of the content on our servers, which may include personal information. We may experience successful attempts by third parties to obtain
unauthorized access to the personally identifiable information of our merchants and their customers. This information could also be otherwise
exposed through human error, malfeasance or otherwise. The unauthorized access or compromise of this personally identifiable information
could have a material adverse effect on our business, financial condition and results of operations. Even if such a data breach were to
affect one or more of our competitors, the resulting consumer concern could negatively affect our merchants and our business.
We are also subject to federal, state, provincial
and foreign laws regarding privacy and protection of data. Some jurisdictions have enacted laws requiring companies to notify individuals
of data security breaches involving certain types of personal data and our agreements with certain merchants require us to notify them
in the event of a security incident. We post on our website our privacy policy and terms of service, which describe our practices concerning
the use, transmission and disclosure of merchant data and data relating to their customers. In addition, the interpretation of data protection
laws in the United States, and elsewhere, and their application to the internet, is unclear and in a state of flux. There is a risk that
these laws may be interpreted and applied in conflicting ways from jurisdiction to jurisdiction, and in a manner that is not consistent
with our current data protection practices. Changes to such data protection laws may impose more stringent requirements for compliance
and impose significant penalties for non-compliance. Any such new laws or regulations, or changing interpretations of existing laws and
regulations, may cause us to incur significant costs and expend significant effort to ensure compliance. Because our services are accessible
worldwide, certain foreign jurisdictions may claim that we are required to comply with their laws, including in jurisdictions where we
have no local entity, employees or infrastructure.
Our failure to comply with federal, state, provincial
and foreign laws regarding privacy and protection of data could lead to significant fines and penalties imposed by regulators, as well
as claims by our merchants or their customers. These proceedings or violations could force us to spend money in defense or settlement
of these proceedings, result in the imposition of monetary liability, diversion of management’s time and attention, increase our
costs of doing business, and materially adversely affect our reputation and the demand for our solutions. In addition, if our security
measures fail to protect credit card information adequately, we could be liable to both our merchants and their customers for their losses,
as well as our payments processing partners under our agreements with them. As a result, we could be subject to fines and higher transaction
fees, we could face regulatory action, and our merchants could end their relationships with us. There can be no assurance that the limitations
of liability in our contracts would be enforceable or adequate or would otherwise protect us from any such liabilities or damages with
respect to any particular claim. We also cannot be sure that our existing insurance coverage and coverage for errors and omissions will
continue to be available on acceptable terms or will be available in sufficient amounts to cover one or more large claims, or that our
insurers will not deny coverage as to any future claim. The successful assertion of one or more large claims against us that exceeds our
available insurance coverage, or changes in our insurance policies, including premium increases or the imposition of large deductible
or co-insurance requirements, could have an adverse effect on our business, financial condition and results of operations.
If our software contains serious errors
or defects, we may lose revenue and market acceptance and may incur costs to defend or settle claims with our merchants.
Software such as ours often contains errors, defects,
security vulnerabilities or software bugs that are difficult to detect and correct, particularly when first introduced or when new versions
or enhancements are released. Despite internal testing, our platform may contain serious errors or defects, security vulnerabilities or
software bugs that we may be unable to successfully correct in a timely manner or at all, which could result in lost revenue, significant
expenditures of capital, a delay or loss in market acceptance and damage to our reputation and brand, any of which could have an adverse
effect on our business, financial condition and results of operations. Furthermore, our platform is a multi-tenant cloud based system
that allows us to deploy new versions and enhancements to all of our merchants simultaneously. To the extent we deploy new versions or
enhancements that contain errors, defects, security vulnerabilities or software bugs to all of our merchants simultaneously, the consequences
would be more severe than if such versions or enhancements were only deployed to a smaller number of our merchants.
Since our merchants use our services for processes
that are critical to their businesses, errors, defects, security vulnerabilities, service interruptions or software bugs in our platform
could result in losses to our merchants. Our merchants may seek significant compensation from us for any losses they suffer or cease conducting
business with us altogether. Further, a merchant could share information about bad experiences on social media, which could result in
damage to our reputation and loss of future sales. There can be no assurance that provisions typically included in our agreements with
our merchants that attempt to limit our exposure to claims would be enforceable or adequate or would otherwise protect us from liabilities
or damages with respect to any particular claim. Even if not successful, a claim brought against us by any of our merchants would likely
be time-consuming and costly to defend and could seriously damage our reputation and brand, making it harder for us to sell our solutions.
We may be unable to achieve or maintain
data transmission capacity.
Our merchants often draw significant numbers of
consumers to their shops over short periods of time, including from events such as new product releases, holiday shopping seasons and
flash sales, which significantly increases the traffic on our servers and the volume of transactions processed on our platform. Our servers
may be unable to achieve or maintain data transmission capacity high enough to handle increased traffic or process orders in a timely
manner. Our failure to achieve or maintain high data transmission capacity could significantly reduce demand for our solutions. In the
future, we may be required to allocate resources, including spending substantial amounts of money, to build, purchase or lease additional
data centers and equipment and upgrade our technology and network infrastructure in order to handle the increased load. Our ability to
deliver our solutions also depends on the development and maintenance of internet infrastructure by third-parties, including the maintenance
of reliable networks with the necessary speed, data capacity and bandwidth. If one of these third-parties suffers from capacity constraints,
our business may be adversely affected. In addition, because we and our merchants generate a disproportionate amount of revenue in the
fourth quarter, any disruption in our merchants’ ability to process and fulfill customer orders in the fourth quarter could have
a disproportionately negative effect on our operating results.
Our growth depends in part on the success
of our strategic relationships with third parties.
We anticipate that the growth of our business
will continue to depend on third-party relationships, including relationships with our app developers, theme designers, referral sources,
resellers, payment processors and other partners. In addition to growing our third-party partner ecosystem, we intend to pursue additional
relationships with other third-parties, such as technology and content providers and implementation consultants. Identifying, negotiating
and documenting relationships with third parties requires significant time and resources as does integrating third-party content and technology.
Some of the third parties that sell our services have the direct contractual relationships with the merchants, and therefore we risk the
loss of such merchants if the third parties fail to perform their obligations. Our agreements with providers of cloud hosting, technology,
content and consulting services are typically non-exclusive and do not prohibit such service providers from working with our competitors
or from offering competing services. These third-party providers may choose to terminate their relationship with us or to make material
changes to their businesses, products or services. Our competitors may be effective in providing incentives to third parties to favor
their products or services or to prevent or reduce subscriptions to our platform. In addition, these providers may not perform as expected
under our agreements or under their agreements with our merchants, and we or our merchants may in the future have disagreements or disputes
with such providers. If we lose access to products or services from a particular supplier, or experience a significant disruption in the
supply of products or services from a current supplier, especially a single-source supplier, it could have an adverse effect on our business
and operating results.
If we fail to maintain a consistently high
level of customer service, our brand, business and financial results may be harmed.
We believe our focus on customer service and support
is critical to onboarding new merchants and retaining our existing merchants and growing our business. As a result, we have invested heavily
in the quality and training of our support team along with the tools they use to provide this service. If we are unable to maintain a
consistently high level of customer service, we may lose existing merchants. In addition, our ability to attract new merchants is highly
dependent on our reputation and on positive recommendations from our existing merchants. Any failure to maintain a consistently high level
of customer service, or a market perception that we do not maintain high-quality customer service, could adversely affect our reputation
and the number of positive merchant referrals that we receive.
We use a limited number of data centers
to deliver our services. Any disruption of service at these facilities could harm our business.
We currently manage our services and serve all
of our merchants from two third-party data center facilities. While we own the hardware on which our platform runs and deploy this hardware
to the data center facilities, we do not control the operation of these facilities. We have experienced, and may in the future experience,
failures at the third-party data centers where our hardware is deployed from time to time. Data centers are vulnerable to damage or interruption
from human error, intentional bad acts, earthquakes, hurricanes, floods, fires, war, terrorist attacks, power losses, hardware failures,
systems failures, telecommunications failures and similar events. Any of these events could result in lengthy interruptions in our services.
Changes in law or regulations applicable to data centers in various jurisdictions could also cause a disruption in service. Interruptions
in our services would reduce our revenue, subject us to potential liability and adversely affect our ability to retain our merchants or
attract new merchants. The performance, reliability and availability of our platform is critical to our reputation and our ability to
attract and retain merchants. Merchants could share information about bad experiences on social media, which could result in damage to
our reputation and loss of future sales. The property and business interruption insurance coverage we carry may not be adequate to compensate
us fully for losses that may occur.
Mobile devices are increasingly being used
to conduct commerce, and if our solutions do not operate as effectively when accessed through these devices, our merchants and their customers
may not be satisfied with our services, which could harm our business.
We are dependent on the interoperability of our
platform with third-party mobile devices and mobile operating systems as well as web browsers that we do not control. Any changes in such
devices, systems or web browsers that degrade the functionality of our platform or give preferential treatment to competitive services
could adversely affect usage of our platform. Effective mobile functionality is integral to our long-term development and growth strategy.
In the event that our merchants and their customers have difficulty accessing and using our platform on mobile devices, our business and
operating results could be adversely affected.
Our business and prospects would be harmed
if changes to technologies used in our platform or new versions or upgrades of operating systems and internet browsers adversely impact
the process by which merchants and consumers interface with our platform.
We believe the simple and straightforward interface
for our platform has helped us to expand and offer our solutions to merchants with limited technical expertise. In the future, providers
of internet browsers could introduce new features that would make it difficult for merchants to use our platform. In addition, internet
browsers for desktop or mobile devices could introduce new features, change existing browser specifications such that they would be incompatible
with our platform, or prevent consumers from accessing our merchants’ shops. Any changes to technologies used in our platform, to
existing features that we rely on, or to operating systems or internet browsers that make it difficult for merchants to access our platform
or consumers to access our merchants’ shops, may make it more difficult for us to maintain or increase our revenues and could adversely
impact our business and prospects.
The impact of worldwide economic conditions
(including, for example, from the COVID-19 pandemic), including the resulting effect on spending by SMBs, may adversely affect our business,
operating results and financial condition.
A majority of the merchants that use our platform
are SMBs and many of our merchants are in the entrepreneurial stage of their development. Our performance is subject to worldwide economic
conditions, which may be impacted by, among other things, epidemics and pandemics, and their impact on levels of spending by SMBs and
their customers. SMBs and entrepreneurs may be disproportionately affected by economic downturns. SMBs and entrepreneurs frequently have
limited budgets and may choose to allocate their spending to items other than our platform, especially in times of economic uncertainty
or recessions.
Economic downturns, including as a result of epidemics
and pandemics, may also adversely impact retail sales, which could result in merchants who use our platform going out of business or deciding
to stop using our services in order to conserve cash. Weakening economic conditions may also adversely affect third-parties with whom
we have entered into relationships and upon which we depend in order to grow our business. Uncertain and adverse economic conditions may
also lead to increased refunds and chargebacks, any of which could adversely affect our business.
We may be subject to claims by third-parties
of intellectual property infringement.
The software industry is characterized by the
existence of a large number of patents and frequent claims and related litigation regarding patents and other intellectual property rights.
Third parties have in the past asserted, and may in the future assert, that our platform, solutions, technology, methods or practices
infringe, misappropriate or otherwise violate their intellectual property or other proprietary rights. Such claims may be made by our
competitors seeking to obtain a competitive advantage or by other parties. Additionally, in recent years, non-practicing entities have
begun purchasing intellectual property assets for the purpose of making claims of infringement and attempting to extract settlements from
companies like ours. The risk of claims may increase as the number of solutions that we offer and competitors in our market increases
and overlaps occur. In addition, to the extent that we gain greater visibility and market exposure, we face a higher risk of being the
subject of intellectual property infringement claims.
Any such claims, regardless of merit, that result
in litigation could result in substantial expenses, divert the attention of management, cause significant delays in introducing new or
enhanced services or technology, materially disrupt the conduct of our business and have a material and adverse effect on our brand, business,
financial condition and results of operations. Although we do not believe that our proprietary technology, processes and methods have
been patented by any third party, it is possible that patents have been issued to third parties that cover all or a portion of our business.
As a consequence of any patent or other intellectual property claims, we could be required to pay substantial damages, develop non-infringing
technology, enter into royalty-bearing licensing agreements, stop selling or marketing some or all of our solutions or re-brand our solutions.
We may also be obligated to indemnify our merchants or partners or pay substantial settlement costs, including royalty payments, in connection
with any such claim or litigation and to obtain licenses, modify applications or refund fees, which could be costly. If it appears necessary,
we may seek to secure license rights to intellectual property that we are alleged to infringe at a significant cost, potentially even
if we believe such claims to be without merit. If required licenses cannot be obtained, or if existing licenses are not renewed, litigation
could result. Litigation is inherently uncertain and can cause us to expend significant money, time and attention to it, even if we are
ultimately successful. Any adverse decision could result in a loss of our proprietary rights, subject us to significant liabilities, require
us to seek licenses for alternative technologies from third-parties, prevent us from offering all or a portion of our solutions and otherwise
negatively affect our business and operating results.
We may be unable to obtain, maintain and
protect our intellectual property rights and proprietary information or prevent third-parties from making unauthorized use of our technology.
Our trade secrets, trademarks, trade dress, domain
names, copyrights, trade secrets and other intellectual property rights are important to our business. We rely on a combination of confidentiality
clauses, assignment agreements and license agreements with employees and third parties, trade secrets, copyrights and trademarks to protect
our intellectual property and competitive advantage, all of which offer only limited protection. The steps we take to protect our intellectual
property require significant resources and may be inadequate. We will not be able to protect our intellectual property if we are unable
to enforce our rights or if we do not detect unauthorized use of our intellectual property. We may be required to use significant resources
to monitor and protect these rights. Despite our precautions, it may be possible for unauthorized third parties to copy our platform and
use information that we regard as proprietary to create services that compete with ours. Some license provisions protecting against unauthorized
use, copying, transfer and disclosure of our proprietary information may be unenforceable under the laws of certain jurisdictions and
foreign countries. Further, we hold no issued patents and thus would not be entitled to exclude or prevent our competitors from using
our proprietary technology, methods and processes to the extent independently developed by our competitors.
We enter into confidentiality and invention assignment
agreements with our employees and consultants and enter into confidentiality agreements with the parties with whom we have strategic relationships
and business alliances. No assurance can be given that these agreements will be effective in controlling access to our proprietary information
and trade secrets. The confidentiality agreements on which we rely to protect certain technologies may be breached, may not be adequate
to protect our confidential information, trade secrets and proprietary technologies and may not provide an adequate remedy in the event
of unauthorized use or disclosure of our confidential information, trade secrets or proprietary technology. Further, these agreements
do not prevent our competitors or others from independently developing software that is substantially equivalent or superior to our software.
In addition, others may independently discover our trade secrets and confidential information, and in such cases, we likely would not
be able to assert any trade secret rights against such parties. Additionally, we may from time to time be subject to opposition or similar
proceedings with respect to applications for registrations of our intellectual property, including our trademarks. While we aim to acquire
adequate protection of our brand through trademark registrations in key markets, occasionally third parties may have already registered
or otherwise acquired rights to identical or similar marks for services that also address our market. We rely on our brand and trademarks
to identify our platform and to differentiate our platform and services from those of our competitors, and if we are unable to adequately
protect our trademarks third parties may use our brand names or trademarks similar to ours in a manner that may cause confusion in the
market, which could decrease the value of our brand and adversely affect our business and competitive advantages.
Policing unauthorized use of our intellectual
property and misappropriation of our technology and trade secrets is difficult and we may not always be aware of such unauthorized use
or misappropriation. Despite our efforts to protect our intellectual property rights, unauthorized third-parties may attempt to use, copy
or otherwise obtain and market or distribute our intellectual property rights or technology or otherwise develop services with the same
or similar functionality as our platform. If our competitors infringe, misappropriate or otherwise misuse our intellectual property rights
and we are not adequately protected, or if our competitors are able to develop a platform with the same or similar functionality as ours
without infringing our intellectual property, our competitive advantage and results of operations could be harmed. Litigation brought
to protect and enforce our intellectual property rights could be costly, time consuming and distracting to management and could result
in the impairment or loss of portions of our intellectual property. As a result, we may be aware of infringement by our competitors but
may choose not to bring litigation to enforce our intellectual property rights due to the cost, time and distraction of bringing such
litigation. Furthermore, if we do decide to bring litigation, our efforts to enforce our intellectual property rights may be met with
defenses, counterclaims and countersuits challenging or opposing our right to use and otherwise exploit particular intellectual property,
services and technology or the enforceability of our intellectual property rights. Our inability to protect our proprietary technology
against unauthorized copying or use, as well as any costly litigation or diversion of our management’s attention and resources,
could delay further sales or the implementation of our solutions, impair the functionality of our platform, prevent or delay introductions
of new or enhanced solutions, result in our substituting inferior or more costly technologies into our platform or injure our reputation.
Furthermore, many of our current and potential competitors have the ability to dedicate substantially greater resources to developing
and protecting their technology or intellectual property rights than we do.
Our use of “open source” software
could negatively affect our ability to sell our solutions and subject us to possible litigation.
Our solutions incorporate and are dependent to
a significant extent on the use and development of “open source” software and we intend to continue our use and development
of open source software in the future. Such open source software is generally licensed by its authors or other third-parties under open
source licenses and is typically freely accessible, usable and modifiable. Pursuant to such open source licenses, we may be subject to
certain conditions, including requirements that we offer our proprietary software that incorporates the open source software for no cost,
that we make available source code for modifications or derivative works we create based upon, incorporating or using the open source
software and that we license such modifications or derivative works under the terms of the particular open source license. If an author
or other third party that uses or distributes such open source software were to allege that we had not complied with the conditions of
one or more of these licenses, we could be required to incur significant legal expenses defending against such allegations and could be
subject to significant damages, enjoined from the sale of our solutions that contained or are dependent upon the open source software
and required to comply with the foregoing conditions, which could disrupt the distribution and sale of some of our solutions. Litigation
could be costly for us to defend, have a negative effect on our operating results and financial condition or require us to devote additional
research and development resources to change our platform. The terms of many open source licenses to which we are subject have not been
interpreted by U.S. or foreign courts. As there is little or no legal precedent governing the interpretation of many of the terms of certain
of these licenses, the potential impact of these terms on our business is uncertain and may result in unanticipated obligations regarding
our solutions and technologies. It is our view that we do not distribute our software, since no installation of our software is necessary
and our platform is accessible solely through the “cloud.” Nevertheless, this position could be challenged. Any requirement
to disclose our proprietary source code, termination of open source license rights or payments of damages for breach of contract could
be harmful to our business, results of operations or financial condition, and could help our competitors develop products and services
that are similar to or better than ours.
In addition to risks related to license requirements,
usage of open source software can lead to greater risks than the use of third-party commercial software, as open source licensors generally
do not provide warranties, controls on the origin or development of the software, or remedies against the licensors. Many of the risks
associated with usage of open source software cannot be eliminated and could adversely affect our business.
Although we believe that we have complied with
our obligations under the various applicable licenses for open source software, it is possible that we may not be aware of all instances
where open source software has been incorporated into our proprietary software or used in connection with our solutions or our corresponding
obligations under open source licenses. We do not have robust open source software usage policies or monitoring procedures in place. We
rely on multiple software programmers to design our proprietary software and we cannot be certain that our programmers have not incorporated
open source software into our proprietary software that we intend to maintain as confidential or that they will not do so in the future.
To the extent that we are required to disclose the source code of certain of our proprietary software developments to third-parties, including
our competitors, in order to comply with applicable open source license terms, such disclosure could harm our intellectual property position,
competitive advantage, results of operations and financial condition. In addition, to the extent that we have failed to comply with our
obligations under particular licenses for open source software, we may lose the right to continue to use and exploit such open source
software in connection with our operations and solutions, which could disrupt and adversely affect our business.
We rely on search engines and social networking
sites to attract a meaningful portion of our merchants. If we are not able to generate traffic to our website through search engines and
social networking sites, our ability to attract new merchants may be impaired. In addition, if our merchants are not able to generate
traffic to their shops through search engines and social networking sites, their ability to attract consumers may be impaired.
Many of our merchants locate our website through
internet search engines, such as Google, and advertisements on social networking sites, such as Facebook. The prominence of our website
in response to internet searches is a critical factor in attracting potential merchants to our platform. If we are listed less prominently
or fail to appear in search results for any reason, visits to our website could decline significantly, and we may not be able to replace
this traffic.
Similarly, many consumers locate our merchants’
shops through internet search engines and advertisements on social networking sites. If our merchants’ shops are listed less prominently
or fail to appear in search results for any reason, visits to our merchants’ shops could decline significantly. As a result, our
merchants’ businesses may suffer, which would affect the ability of such merchants to pay for our solutions.
Search engines revise their algorithms from time
to time in an attempt to optimize their search results. If search engines modify their algorithms, our website and our merchants’
shops may appear less prominently or not at all in search results, which could result in reduced traffic to our website and to our merchants’
shops.
Additionally, if the price of marketing our solutions
over search engines or social networking sites increases, we may incur additional marketing expenses or may be required to allocate a
larger portion of our marketing spend to search engine marketing and our business and operating results could be adversely affected. Furthermore,
competitors may in the future bid on the search terms that we use to drive traffic to our website. Such actions could increase our marketing
costs and result in decreased traffic to our website. In addition, search engines or social networking sites may change their advertising
policies from time to time. If any change to these policies delays or prevents us from advertising through these channels, it could result
in reduced traffic to our website and sales of our solutions. As well, new search engines or social networking sites may develop, particularly
in specific jurisdictions that reduce traffic on existing search engines and social networking sites. And if we are not able to achieve
awareness through advertising or otherwise, we may not achieve significant traffic to our website through these new platforms. If we are
unable to continue to successfully promote and maintain our websites, or if we incur excessive expenses to do so, our business and operating
results could be adversely affected.
Activities of merchants or the content of
their shops could damage our brand, subject us to liability and harm our business and financial results.
Our terms of service prohibit our merchants from
using our platform to engage in illegal activities and our terms of service permit us to take down a merchant’s shop if we become
aware of such illegal use. Merchants may nonetheless engage in prohibited or illegal activities or upload store content in violation of
applicable laws, which could subject us to liability. Furthermore, our brand may be negatively impacted by the actions of merchants that
are deemed to be hostile, offensive, inappropriate or illegal. We do not proactively monitor or review the appropriateness of the content
of our merchants’ shops and we do not have control over merchant activities. The safeguards we have in place may not be sufficient
for us to avoid liability or avoid harm to our brand, especially if such hostile, offensive, inappropriate or illegal use is high profile,
which could adversely affect our business and financial results.
If third-party apps and themes change such
that we do not or cannot maintain the compatibility of our platform with these apps and themes, or if we fail to provide third-party apps
and themes that our merchants desire to add to their shops, demand for our platform could decline.
The success of our platform depends, in part,
on our ability to integrate third-party apps, themes and other offerings into our third-party ecosystem. Third-party developers may change
the features of their offerings or alter the terms governing the use of their offerings in a manner that is adverse to us. If we are unable
to maintain technical interoperation, our merchants may not be able to effectively integrate our platform with other systems and services
they use. We may also be unable to maintain our relationships with certain third-party vendors if we are unable to integrate our platform
with their offerings. Further, third-party developers may refuse to partner with us or limit or restrict our access to their offerings.
Such changes could functionally limit or terminate our ability to use these third-party offerings with our platform, which could negatively
impact our solution offerings and harm our business. If we fail to integrate our platform with new third-party offerings that our merchants
need for their shops, or to adapt to the data transfer requirements of such third-party offerings, we may not be able to offer the functionality
that our merchants and their customers expect, which would negatively impact our offerings and, as a result, harm our business.
We rely on computer hardware, purchased
or leased, and software licensed from and services rendered by third parties in order to provide our solutions and run our business, sometimes
by a single-source supplier.
We rely on computer hardware, purchased or leased,
and software licensed from and services rendered by third-parties in order to provide our solutions and run our business, sometimes by
a single-source supplier. Third-party hardware, software and services may not continue to be available on commercially reasonable terms,
or at all. Any loss of the right to use or any failures of third-party hardware, software or services could result in delays in our ability
to provide our solutions or run our business until equivalent hardware, software or services are developed by us or, if available, identified,
obtained and integrated, which could be costly and time-consuming and may not result in an equivalent solution, any of which could cause
an adverse effect on our business and operating results. Further, merchants could assert claims against us in connection with such service
disruption or cease conducting business with us altogether. Even if not successful, a claim brought against us by any of our merchants
would likely be time-consuming and costly to defend and could seriously damage our reputation and brand, making it harder for us to sell
our solutions.
We may not be able to compete successfully
against current and future competitors.
We face competition in various aspects of our
business and we expect such competition to intensify in the future, as existing and new competitors introduce new services or enhance
existing services. We have competitors with longer operating histories, larger customer bases, greater brand recognition, greater experience
and more extensive commercial relationships in certain jurisdictions, and greater financial, technical, marketing and other resources
than we do. As a result, our potential competitors may be able to develop products and services better received by merchants or may be
able to respond more quickly and effectively than we can to new or changing opportunities, technologies, regulations or merchant requirements.
In addition, some of our larger competitors may be able to leverage a larger installed customer base and distribution network to adopt
more aggressive pricing policies and offer more attractive sales terms, which could cause us to lose potential sales or to sell our solutions
at lower prices.
Competition may intensify as our competitors enter
into business combinations or alliances or raise additional capital, or as established companies in other market segments or geographic
markets expand into our market segments or geographic markets. For instance, certain competitors could use strong or dominant positions
in one or more markets to gain a competitive advantage against us in areas where we operate including: by integrating competing platforms
or features into products they control such as search engines, web browsers, mobile device operating systems or social networks; by making
acquisitions; or by making access to our platform more difficult. Further, current and future competitors could choose to offer a different
pricing model or to undercut prices in an effort to increase their market share. We also expect new entrants to offer competitive services.
If we cannot compete successfully against current and future competitors, our business, results of operations and financial condition
could be negatively impacted.
We plan to make future acquisitions and
investments, which could divert management’s attention, result in operating difficulties and dilution to our stockholders and otherwise
disrupt our operations and adversely affect our business, operating results or financial position.
From time to time, we evaluate potential strategic
acquisition or investment opportunities. Any transactions that we enter into could be material to our financial condition and results
of operations. The process of acquiring and integrating another company or technology could create unforeseen operating difficulties and
expenditures. Acquisitions and investments involve a number of risks, such as:
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diversion of management time and focus from operating our business; |
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use of resources that are needed in other areas of our business, including cash resources; |
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in the case of an acquisition, implementation or remediation of controls, procedures and policies of the acquired company; |
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in the case of an acquisition, difficulty integrating the accounting systems and operations of the acquired company, including potential risks to our corporate culture; |
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in the case of an acquisition, coordination of product, engineering and selling and marketing functions, including difficulties and additional expenses associated with supporting legacy services and products and hosting infrastructure of the acquired company and difficulty converting the customers of the acquired company onto our platform and contract terms, including disparities in the revenues, licensing, support or professional services model of the acquired company; |
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in the case of an acquisition, retention and integration of employees from the acquired company; |
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unforeseen costs or liabilities; |
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adverse effects to our existing business relationships with partners and merchants as a result of the acquisition or investment; |
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the possibility of adverse tax consequences; and |
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litigation or other claims arising in connection with the acquired company or investment. |
In addition, we may agree to grant warrants to
a lender under a credit facility. Furthermore, a significant portion of the purchase price of companies we acquire may be allocated to
acquired goodwill and other intangible assets, which must be assessed for impairment at least annually. In the future, if our acquisitions
do not yield expected returns, we may be required to take charges to our operating results based on this impairment assessment process,
which could adversely affect our results of operations.
Acquisitions and investments may also result in
dilutive issuances of equity securities, which could adversely affect our share price, or result in the incurrence of debt with restrictive
covenants that limit our future uses of capital in pursuit of business opportunities.
We may not be able to identify acquisition or
investment opportunities that meet our strategic objectives, or to the extent such opportunities are identified, we may not be able to
negotiate terms with respect to the acquisition or investment that are acceptable to us. At this time, we have made no commitments or
agreements with respect to any such transaction.
New tax laws could be enacted or existing
laws could be applied to us or our merchants, which could increase the costs of our solutions and adversely impact our business.
The application of federal, state, provincial,
local and foreign tax laws to solutions provided over the internet is evolving. New income, sales, use or other tax laws, statutes, rules,
regulations or ordinances could be enacted at any time, possibly with retroactive effect, and could be applied solely or disproportionately
to solutions provided over the internet. These enactments could adversely affect our sales activity due to the inherent cost increase
the taxes would represent, and could ultimately result in a negative impact on our results of operations and cash flows.
State tax authorities may seek to assess
state and local business taxes and sales and use taxes. If we are required to collect sales and use taxes in additional jurisdictions,
we might be subject to tax liability for past sales.
There is a risk that U.S. states could assert
that we are liable for U.S. state and local business activity taxes, which are levied upon income or gross receipts, or for the collection
of U.S. local sales and use taxes. This risk exists regardless of whether we are subject to U.S. federal income tax. States are becoming
increasingly active in asserting nexus for business activity tax purposes and imposing sales and use taxes on products and services provided
over the internet. We may be subject to U.S. state and local business activity taxes if a state tax authority asserts that our activities
or the activities of our non-U.S. subsidiaries are sufficient to establish nexus. We could also be liable for the collection of U.S. state
and local sales and use taxes if a state tax authority asserts that distribution of our solutions over the internet is subject to sales
and use taxes. Each state has different rules and regulations governing sales and use taxes, and these rules and regulations are subject
to varying interpretations that change over time. We review these rules and regulations periodically and, when we believe we are subject
to sales and use taxes in a particular state, voluntarily engage state tax authorities in order to determine how to comply with their
rules and regulations. If a state tax authority asserts that distribution of our solutions is subject to such sales and use taxes, the
additional cost may decrease the likelihood that such merchants would purchase our solutions or continue to renew their subscriptions.
A successful assertion by one or more states requiring
us to collect sales or other taxes on subscription service revenue could result in substantial tax liabilities for past transactions and
otherwise harm our business. We cannot assure you that we will not be subject to sales and use taxes or related penalties for past sales
in states where we currently believe no such taxes are required. New obligations to collect or pay taxes of any kind could increase our
cost of doing business.
We are dependent upon consumers’ and
merchants’ willingness to use the internet for commerce.
Our success depends upon the general public’s
continued willingness to use the internet as a means to pay for purchases, communicate, access social media, research and conduct commercial
transactions, including through mobile devices. If consumers or merchants become unwilling or less willing to use the internet for commerce
for any reason, including lack of access to high-speed communications equipment, congestion of traffic on the internet, internet outages
or delays, disruptions or other damage to merchants’ and consumers’ computers, increases in the cost of accessing the internet
and security and privacy risks or the perception of such risks, our business could be adversely affected.
We may face challenges in expanding into
new geographic regions.
Our future success will depend in part upon our
ability to expand into new geographic regions, and we will face risks entering markets in which we have limited or no experience and in
which we do not have any brand recognition. Expanding into new geographic regions where the main language is not English will require
substantial expenditures and take considerable time and attention, and we may not be successful enough in these new markets to recoup
our investments in a timely manner, or at all. Our efforts to expand into new geographic regions may not be successful, which could limit
our ability to grow our business.
Risks Related to Laws and Regulations
Failure to comply with the U.S. Foreign
Corrupt Practices Act, or the FCPA, anti-money laundering, economic and trade sanctions regulations, and similar laws could subject us
to penalties and other adverse consequences.
We currently operate our business only in the
United States. We are subject to anti-corruption laws and regulations, including the FCPA, and other laws that prohibit the making or
offering of improper payments to foreign government officials and political figures, including anti-bribery provisions enforced by the
Department of Justice and accounting provisions enforced by the SEC. These laws prohibit improper payments or offers of payments to foreign
governments and their officials and political parties by the U.S. and other business entities for the purpose of obtaining or retaining
business. We have implemented policies, procedures, systems, and controls designed to identify and address potentially impermissible transactions
under such laws and regulations; however, there can be no assurance that all of our employees, consultants and agents, including those
that may be based in or from countries where practices that violate U.S. or other laws may be customary, will not take actions in violation
of our policies, for which we may be ultimately responsible.
In addition, we are subject to anti-money laundering
laws and regulations, including the Bank Secrecy Act, as amended by the USA PATRIOT Act of 2001, or the BSA. Among other things, the BSA
requires money services businesses (such as money transmitters and providers of prepaid access) to develop and implement risk-based anti-money
laundering programs, report large cash transactions and suspicious activity, and maintain transaction records.
We are also subject to certain economic and trade
sanctions programs that are administered by the Department of Treasury’s Office of Foreign Assets Control, or OFAC, which prohibit
or restrict transactions to or from or dealings with specified countries, their governments, and in certain circumstances, their nationals,
and with individuals and entities that are specially-designated nationals of those countries, narcotics traffickers, and terrorists or
terrorist organizations. Other group entities may be subject to additional foreign or local sanctions requirements in other relevant jurisdictions.
Similar anti-money laundering and counter terrorist
financing and proceeds of crime laws apply to movements of currency and payments through electronic transactions and to dealings with
persons specified in lists maintained by the country equivalents to OFAC lists in several other countries and require specific data retention
obligations to be observed by intermediaries in the payment process. Our businesses in those jurisdictions are subject to those data retention
obligations.
Failure to comply with any of these laws and regulations
or changes in this regulatory environment, including changing interpretations and the implementation of new or varying regulatory requirements
by the government, may result in significant financial penalties, reputational harm or change the manner in which we currently conduct
some aspects of our business, which could adversely affect our business, financial condition or results of operations.
Failure to enforce and defend our intellectual property rights
may diminish our competitive advantages or interfere with our ability to market and promote our products and services.
Our trademarks, trade names, trade secrets, know-how,
proprietary technology and other intellectual property are important to our future success. We have a pending trademark application for
“CrowdPay.us Crowdfunding & Compliance Platform”. We believe our trademarks and trade names are widely recognized and
associated with quality and reliable service. While it is our policy to protect and defend vigorously our rights to our intellectual property,
we cannot predict whether steps taken by us to protect our intellectual property will be adequate to prevent infringement, misappropriation
or other violation of our rights. We also cannot guarantee that others will not independently develop technology with the same or similar
functions to any proprietary technology we rely on to conduct our business and differentiate ourselves from our competitors. Furthermore,
we may face claims of infringement of third-party intellectual property that could interfere with our ability to market and promote our
brands. Any litigation to enforce our intellectual property rights or defend ourselves against claims of infringement of third-party intellectual
property rights could be costly, divert attention of management and may not ultimately be resolved in our favor. Moreover, if we are unable
to successfully defend against claims that we have infringed the intellectual property rights of others, we may be prevented from using
certain intellectual property and may be liable for damages, which in turn could materially adversely affect our business, financial condition
or results of operations. In addition, the laws of certain non-U.S. countries where we do business or may do business in the future may
not recognize intellectual property rights or protect them to the same extent as do the laws of the United States.
New or revised tax regulations or their
interpretations, or becoming subject to additional foreign or U.S. federal, state or local taxes that cannot be passed through to our
merchants or partners, could reduce our net income.
We are subject to tax laws in each jurisdiction
where we do business. Changes in tax laws or their interpretations could decrease the amount of revenues we receive, the value of any
tax loss carry-forwards and tax credits recorded on our balance sheet and the amount of our cash flow, and adversely affect our business,
financial condition or results of operations.
On December 22, 2017, President Trump signed into
law H.R. 1, originally known as “The Tax Cuts and Jobs Act,” which significantly revised the Internal Revenue Code of 1986,
as amended. The new legislation has significantly changed the U.S. federal income taxation of U.S. corporations, including by reducing
the U.S. corporate income tax rate, limiting interest deductions, permitting immediate expensing of certain capital expenditures, adopting
elements of a territorial tax system, imposing a one-time transition tax, or repatriation tax, on all undistributed earnings and profits
of certain U.S.-owned foreign corporations, revising the rules governing net operating losses and the rules governing foreign tax credits,
and introducing new anti-base erosion provisions. Many of these changes are effective immediately, without any transition periods or grandfathering
for existing transactions. The legislation is unclear in many respects and could be subject to potential amendments and technical corrections,
as well as interpretations and implementing regulations by the Internal Revenue Service, or the IRS, any of which could lessen or increase
certain adverse impacts of the legislation. In addition, it is unclear how these U.S. federal income tax changes will affect state and
local taxation, which often uses federal taxable income as a starting point for computing state and local tax liabilities.
On March 27, 2020, Donald Trump signed into law
the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), which, among other things, is intended to provide
emergency assistance to qualifying businesses and individuals. There can be no assurance that these interventions by the government will
be successful, and the financial markets may experience significant contractions in available liquidity. While the Company may receive
financial, tax or other relief and other benefits under and as a result of the CARES Act, it is not possible to estimate at this time
the availability, extent or impact of any such relief.
While some of the changes made by the tax legislation
may adversely affect us in one or more reporting periods and prospectively, other changes may be beneficial on a going forward basis.
We continue to work with our tax advisors to determine the full impact that the recent tax legislation as a whole will have on us.
Additionally, companies in the electronic payments
industry, including us, may become subject to incremental taxation in various tax jurisdictions. Taxing jurisdictions have not yet adopted
uniform positions on this topic. If we are required to pay additional taxes and are unable to pass the tax expense through to our merchants,
our costs would increase and our net income would be reduced.
Failure to comply with, or changes in, laws,
regulations and enforcement activities may adversely affect the products, services and markets in which we operate.
We and our merchants are subject to laws and regulations
that affect the electronic payments industry in the many countries in which our services are used. In particular, our merchants are subject
to numerous laws and regulations applicable to banks, financial institutions, and card issuers in the United States and abroad, and, consequently,
we are at times affected by these foreign, federal, state, and local laws and regulations. The U.S. government has increased its scrutiny
of a number of credit card practices, from which some of our merchants derive significant revenue. Regulation of the payments industry,
including regulations applicable to us and our merchants, has increased significantly in recent years. Failure to comply with laws and
regulations applicable to our business may result in the suspension or revocation of licenses or registrations, the limitation, suspension
or termination of services or the imposition of consent orders or civil and criminal penalties, including fines which could adversely
affect our business, financial condition or results of operations.
We are also subject to U.S. financial services
regulations, a myriad of consumer protection laws, including economic sanctions, laws and regulations, anticorruption laws, escheat regulations
and privacy and information security regulations. Changes to legal rules and regulations, or interpretation or enforcement of them, could
have a negative financial effect on us. Any lack of legal certainty exposes our operations to increased risks, including increased difficulty
in enforcing our agreements in those jurisdictions and increased risks of adverse actions by local government authorities, such as expropriations.
In addition, certain of our alliance partners are subject to regulation by federal and state authority and, as a result, could pass through
some of those compliance obligations to us, which could adversely affect our business, financial condition or results of operations.
In particular, the Dodd-Frank Wall Street Reform
and Consumer Protection Act of 2010 (the “Dodd-Frank Act”), recently significantly changed the U.S. financial regulatory system.
Among other things, Title X of the Dodd-Frank Act established a new, independent regulatory agency known as the Consumer Financial Protection
Bureau, or CFPB, to regulate consumer financial products and services (including some offered by our merchants). The CFPB rules, examinations
and enforcement actions may require us to adjust our activities and may increase our compliance costs.
Separately, under the Dodd-Frank Act, debit interchange
transaction fees that a card issuer receives and are established by a payment card network for an electronic debit transaction are now
regulated by the Board of Governors of the Federal Reserve System, or the Federal Reserve, and must be “reasonable and proportional”
to the cost incurred by the card issuer in authorizing, clearing, and settling the transaction. Effective October 1, 2011, the Federal
Reserve capped debit interchange rates for card issuers operating in the United States with assets of $10 billion or more at the sum of
$0.21 per transaction and an ad valorem component of 5 basis points to reflect a portion of the card issuer’s fraud losses
plus, for qualifying card issuers, an additional $0.01 per transaction in debit interchange for fraud prevention costs. Regulations such
as these could result in the need for us to make capital investments to modify our services to facilitate our existing merchants’
and potential merchants’ compliance and reduce the fees we are able to charge our merchants. These regulations also could result
in greater pricing transparency and increased price-based competition leading to lower margins and higher rates of merchant attrition.
Furthermore, the requirements of the regulations and the timing of their effective dates could result in changes in our merchants’
business practices, which could change the demand for our services and alter the type or volume of transactions that we process on behalf
of our merchants.
DMINT and OLBit
Cryptocurrency Risks
We have an evolving business model.
Cryptocurrencies and blockchain technologies are
relatively new and highly speculative. Cryptocurrencies and blockchain technologies have limited history, and their risks cannot be fully
known at this time. As cryptocurrency assets and blockchain technologies become more widely available, we expect the services and products
associated with them to evolve. In order to stay current with the industry, our business model may need to evolve as well.
From time to time, we may modify aspects of our business model relating to our product mix and service offerings. We cannot offer
any assurance that these or any other modifications will be successful or will not result in harm to our business. We may not be
able to manage growth effectively, which could damage our reputation, limit our growth and negatively affect our operating results.
Such circumstances could have a material adverse effect on our ability to continue as a going concern or to pursue our new strategy at
all, which could have a material adverse effect on our business, prospects or operations.
We may not be able to compete with other
companies, some of which have greater resources and experience.
We may not be able to compete successfully against
present or future competitors. We do not have the resources to compete with larger providers of similar services at this time.
The cryptocurrency industry has attracted various high-profile and well-established operators, some of which have substantially greater
liquidity and financial resources than we do. With the limited resources we have available, we may experience great difficulties
in building our network of computers and creating an exchange. Competition from existing and future competitors could result in
our inability to secure acquisitions and partnerships that we may need to expand our business. This competition from other entities
with greater resources, experience and reputations may result in our failure to maintain or expand our business, as we may never be able
to successfully execute our business plan.
The properties included in our mining network
may experience damages.
Our initial cryptocurrency mining farm in Pennsylvania
is, and any future mining farms we establish will be, subject to a variety of risks relating to physical condition and operation, including:
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presence of construction or repair defects or other structural or building damage; |
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noncompliance with or liabilities under applicable environmental, health or safety regulations or requirements or building permit requirements; |
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damage resulting from natural disasters, such as hurricanes, earthquakes, fires, floods and windstorms; and |
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by employees and others for injuries sustained at our properties. |
For example, a mine could be rendered inoperable,
temporarily or permanently, as a result of a fire or other natural disaster or by a terrorist or other attack on the mine. The security
and other measures we take to protect against these risks may not be sufficient. Additionally, our mines could be materially adversely
affected by a power outage or loss of access to the electrical grid or loss by the grid of cost-effective sources of electrical power
generating capacity. Given the power requirement, it would not be feasible to run miners on back-up power generators in the event
of a power outage or damage to our primary generators.
Cryptocurrency exchanges and other trading
venues are relatively new and, in most cases, largely unregulated and may therefore be the subject of fraud and failures.
When cryptocurrency exchanges or other trading
venues are involved in fraud or experience security failures or other operational issues, such events could result in a reduction in cryptocurrency
prices or confidence and impact our success and have a material adverse effect on our ability to continue as a going concern or to pursue
this segment at all, which would have a material adverse effect on our business, prospects and operations.
Cryptocurrency market prices depend, directly
or indirectly, on the prices set on exchanges and other trading venues, which are new and, in most cases, largely unregulated as compared
to established, regulated exchanges for securities, commodities or currencies. For example, during the past several years, a number of
Bitcoin exchanges have closed due to fraud, business failure or security breaches. In many of these instances, the customers of the closed
exchanges were not compensated or made whole for partial or complete losses of their account balances. While smaller exchanges are less
likely to have the infrastructure and capitalization that may provide larger exchanges with some stability, larger exchanges may be more
likely to be appealing targets for hackers and “malware” (i.e., software used or programmed by attackers to disrupt computer
operation, gather sensitive information or gain access to private computer systems) and may be more likely to be targets of regulatory
enforcement action. We do not maintain any insurance to protect from such risks, and do not expect any insurance for customer accounts
to be available (such as federal deposit insurance) at any time in the future, putting customer accounts at risk if any such events occur.
In the event we experience fraud, security failures, operational issues or similar events such factors would have a material adverse effect
on our ability to continue as a going concern or to pursue this segment at all, which would have a material adverse effect on our business,
prospects and operations.
Regulatory changes or actions may alter
the nature of an investment in us or restrict the use of cryptocurrencies in a manner that adversely affects our business, prospects or
operations.
As cryptocurrencies have grown in both popularity
and market size, governments around the world have reacted differently to cryptocurrencies, with certain governments deeming them illegal
while others have allowed their use and trade.
Governments may in the future curtail or outlaw
the mining, acquisition, use, trading or redemption of cryptocurrencies. Ownership of, holding or trading in cryptocurrencies may then
be considered illegal and subject to sanction. Governments may also take regulatory action that may increase the cost and/or subject cryptocurrency
companies to additional regulation. The effect of any future regulatory change on our business or any cryptocurrency that may impact our
business is impossible to predict, but such change could be substantial and may have a material adverse effect on our business, prospects
and operations.
The development and acceptance of cryptographic
and algorithmic protocols governing the issuance of and transactions in cryptocurrencies is subject to a variety of factors that are difficult
to evaluate.
The use of cryptocurrencies to, among other things,
buy and sell goods and services and complete transactions, is part of a new and rapidly evolving industry that employs digital assets
based upon a computer-generated mathematical and/or cryptographic protocol. Cryptocurrencies are not recognized as legal tender by any
U.S. or foreign governmental authority, and they are not backed by the full faith and credit of, or endorsed by, any government. The value
of cryptocurrency in respect of any specific transaction is based on the agreement of the parties thereto, and the value of such cryptocurrency
more broadly is based on the agreement of market participants. Currently, a significant portion of cryptocurrency demand is generated
by speculators seeking to profit from short- or long-term price fluctuations. It is doubtful that any given cryptocurrency has any intrinsic
value.
The growth of this industry in general, and the
use of cryptocurrencies in particular, is subject to a high degree of uncertainty, and the slowing or stopping of the development or acceptance
of developing protocols may occur and is unpredictable. The factors include, but are not limited to:
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worldwide growth in the adoption and use of cryptocurrencies; |
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and quasi-governmental regulation of cryptocurrencies and their use, or restrictions on or regulation of access to and operation of the
network or similar cryptocurrency systems; |
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in consumer demographics and public tastes and preferences; |
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ability to hire and retain employees or engage third-parties with experience in the cryptocurrency industry; |
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maintenance and development of the open-source software protocol of the network; |
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availability and popularity of other forms or methods of buying and selling goods and services, including new means of using fiat currencies; |
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economic conditions and the regulatory environment relating to digital assets; and |
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consumer sentiment and perception of bitcoin specifically and cryptocurrencies generally. |
If any of those events occur, it may have a material
adverse effect on our ability to pursue this business segment, which would have a material adverse effect on our business, prospects or
operations and potentially the value of any cryptocurrencies we hold or expect to acquire for our own account and harm investors in our
securities.
Banks and financial institutions may not
provide banking services, or may cut off services, to businesses that provide cryptocurrency-related services or that accept cryptocurrencies
as payment, including financial institutions of investors in our securities.
A number of companies that provide bitcoin and/or
other cryptocurrency-related services have been unable to find banks or financial institutions that are willing to provide them with bank
accounts and other services. Similarly, a number of companies and individuals or businesses associated with cryptocurrencies have had
and may continue to have their existing bank accounts closed or services discontinued with financial institutions. We also may be unable
to obtain or maintain these services for our business. The difficulty that many businesses that provide bitcoin and/or other cryptocurrency-related
services have and may continue to have in finding banks and financial institutions willing to provide them services may be decreasing
the usefulness of cryptocurrencies as a payment system and harming public perception of cryptocurrencies and could decrease its usefulness
and harm its public perception in the future. Similarly, the usefulness of cryptocurrencies as a payment system and the public perception
of cryptocurrencies could be damaged if banks or financial institutions were to close the accounts of businesses providing bitcoin and/or
other cryptocurrency-related services. This could occur as a result of compliance risk, cost, government regulation or public pressure.
The risk applies to securities firms, clearance and settlement firms, national stock and commodities exchanges, the over the counter market
and the Depository Trust Company, which, if any of such entities adopts or implements similar policies, rules or regulations, could result
in the inability of our investors to open or maintain stock or commodities accounts, including the ability to deposit, maintain or trade
our securities. Such factors would have a material adverse effect on our ability to continue as a going concern or to pursue this segment
at all, which would have a material adverse effect on our business, prospects or operations and harm investors.
The impact of geopolitical events on the
supply and demand for cryptocurrencies is uncertain.
Crises may motivate large-scale purchases of cryptocurrencies
which could increase the price of cryptocurrencies rapidly. This may increase the likelihood of a subsequent price decrease as crisis-driven
purchasing behavior wanes, adversely affecting the value of any cryptocurrencies we hold or expect to acquire for our own account. Such
risks are similar to the risks of purchasing commodities in general uncertain times, such as the risk of purchasing, holding or selling
gold.
As an alternative to gold or fiat currencies that
are backed by central governments, cryptocurrencies, which are relatively new, are subject to supply and demand forces. How such supply
and demand will be impacted by geopolitical events is uncertain but could be harmful to us and investors in our securities. Nevertheless,
political or economic crises may motivate large-scale acquisitions or sales of cryptocurrencies either globally or locally. Such events
would have a material adverse effect on our ability to continue as a going concern or to pursue this segment at all, which would have
a material adverse effect on our business, prospects or operations and potentially the value of any cryptocurrencies we hold or expect
to acquire for our own account.
Acceptance and/or widespread use of cryptocurrency
is uncertain.
Currently, there is a relatively small use of
bitcoins and/or other cryptocurrencies in the retail and commercial marketplace for goods or services. In comparison there is relatively
large use by speculators, which contributes to price volatility.
The relative lack of acceptance of cryptocurrencies
in the retail and commercial marketplace limits the ability of end-users to use them to pay for goods and services. Such lack of acceptance
or decline in acceptances would have a material adverse effect on our ability to pursue this business segment at all, which would have
a material adverse effect on our business, prospects or operations and potentially the value of any cryptocurrencies we hold or expect
to acquire for our own account.
Transactional fees may decrease demand for bitcoin and prevent
expansion.
As the number of Bitcoin awarded for solving a
block in a blockchain decreases, the incentive for miners to continue to contribute to the bitcoin network will transition from a set
reward to transaction fees. Either the requirement from miners of higher transaction fees in exchange for recording transactions
in a blockchain or a software upgrade that automatically charges fees for all transactions may decrease demand for bitcoin and prevent
the expansion of the bitcoin network to retail merchants and commercial businesses, resulting in a reduction in the price of bitcoin that
could adversely impact an investment in our securities.
In order to incentivize miners to continue to
contribute to the Bitcoin network, the Bitcoin network may either formally or informally transition from a set reward to transaction fees
earned upon solving a block. This transition could be accomplished by miners independently electing to record in the blocks they
solve only those transactions that include payment of a transaction fee. If transaction fees paid for bitcoin transactions become
too high, the marketplace may be reluctant to accept bitcoin as a means of payment and existing users may be motivated to switch from
bitcoin to another cryptocurrency or to fiat currency. Decreased use and demand for Bitcoin may adversely affect its value and result
in a reduction in the price of bitcoin and the value of our securities.
Cryptocurrency inventory, including that
maintained by or for us, may be exposed to cybersecurity threats and hacks.
As with any computer code generally, flaws in
cryptocurrency codes may be exposed by malicious actors. Cryptocurrencies are held in software wallets, which may be subject to
cyberattacks. Several errors and defects have been found previously, including those that disabled some functionality for users
and exposed users’ information. Exploitations of flaws in the source code that allow malicious actors to take or create money
have previously occurred. If a malicious actor or botnet (a volunteer or hacked collection of computers controlled by networked
software coordinating the actions of the computers) obtains control of more than 50% of the processing power on a distributed ledger network,
such actor or botnet could manipulate the network to adversely affect the associated cryptocurrency and its users. If a malicious actor
or botnet obtains a majority of the processing power dedicated to mining a cryptocurrency, it may be able to alter the distributed ledger
network on which transactions of cryptocurrency reside and rely by constructing fraudulent blocks or preventing certain transactions from
completing in a timely manner, or at all.
Despite our efforts and processes to prevent breaches,
our devices, as well as our servers, computer systems and those of third parties that we use in our operations, are vulnerable to cyber
security risks, including cyber-attacks such as viruses and worms, phishing attacks, denial-of-service attacks, physical or electronic
break-ins, employee theft or misuse, and similar disruptions from unauthorized tampering with our servers and computer systems or those
of third parties that we use in our operations. Such events could have a material adverse effect on our ability to continue as a
going concern or to pursue our new strategy at all, which could have a material adverse effect on our business, prospects or operations
and potentially the value of any bitcoin or other cryptocurrencies we mine or otherwise acquire or hold for our own account.
It may be illegal now, or in the future,
to acquire, own, hold, sell or use Bitcoin or other cryptocurrencies, participate in the blockchain or utilize similar digital assets
in one or more countries, the ruling of which would adversely affect us.
Although currently Bitcoin and other cryptocurrencies,
the blockchain and digital assets generally are not regulated or are lightly regulated in most countries, including the United States,
one or more countries such as China and Russia may take regulatory actions in the future that could severely restrict the right to acquire,
own, hold, sell or use these digital assets or to exchange for fiat currency. Such restrictions may adversely affect us. Such circumstances
would have a material adverse effect on our ability to continue as a going concern or to pursue this segment at all, which would have
a material adverse effect on our business, prospects or operations and potentially the value of any cryptocurrencies we hold or expect
to acquire for our own account and harm investors.
If regulatory changes or interpretations
require the regulation of bitcoins or other digital assets under the securities laws of the United States or elsewhere, including the
Securities Act, the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and the Investment Company Act of 1940,
as amended, or similar laws of other jurisdictions and interpretations by the SEC, the Commodity Futures Trading Commission (“CFTC”),
the Internal Revenue Service (“IRS”), Department of Treasury or other agencies or authorities, we may be required to register
and comply with such regulations, including at a state or local level. To the extent that we decide to continue operations, the required
registrations and regulatory compliance steps may result in extraordinary expense or burdens to us. We may also decide to cease certain
operations. Any disruption of our operations in response to the changed regulatory circumstances may be at a time that is disadvantageous
to us.
Current and future legislation and SEC and CFTC
rulemaking and other regulatory developments, including interpretations released by a regulatory authority, may impact the manner in which
bitcoin or other cryptocurrencies are viewed or treated for classification and clearing purposes. In particular, bitcoin and other cryptocurrencies
may not be excluded from the definition of “security” by SEC rulemaking or interpretation requiring registration of all transactions,
unless another exemption is available, including transacting in bitcoin or cryptocurrency amongst owners and require registration of trading
platforms as “exchanges”. We cannot be certain as to how future regulatory developments will impact the treatment of bitcoin
and other cryptocurrencies under the law. If we determine not to comply with such additional regulatory and registration requirements,
we may seek to cease certain of our operations in this business segment or be subjected to fines, penalties and other governmental action.
Any such action may adversely affect an investment in us. Such circumstances would have a material adverse effect on our ability to continue
as a going concern or to pursue this segment at all, which would have a material adverse effect on our business, prospects or operations
and potentially the value of any cryptocurrencies we hold or expect to acquire for our own account and harm investors.
Lack of liquid markets, and possible manipulation
of blockchain/cryptocurrency-based assets may adversely affect us.
Digital assets that are represented and trade
on a ledger-based platform may not necessarily benefit from viable trading markets. Stock exchanges have listing requirements and vet
issuers, requiring them to be subjected to rigorous listing standards and rules and monitoring investors transacting on such platform
for fraud and other improprieties. These conditions may not necessarily be replicated on a distributed ledger platform, depending on the
platform’s controls and other policies. The more lax a distributed ledger platform is about vetting issuers of digital assets or
users that transact on the platform, the higher the potential risk for fraud or the manipulation of digital assets. These factors may
decrease liquidity or volume, or increase volatility of digital securities or other assets trading on a ledger-based system. Such circumstances
may have a material adverse effect on our ability to continue as a going concern or to pursue this segment at all, which would have a
material adverse effect on our business, prospects or operations and potentially the value of any cryptocurrencies we hold or expect to
acquire for our own account and harm investors.
If federal or state legislatures or agencies
initiate or release tax determinations that change the classification of bitcoins as property for tax purposes (in the context of when
such bitcoins are held as an investment), such determination could have a negative tax consequence on our Company or our shareholders.
Current IRS guidance indicates that digital assets
such as Bitcoin should be treated and taxed as property, and that transactions involving the payment of Bitcoin for goods and services
should be treated as barter transactions. While such treatment would create a potential tax reporting requirement for any circumstance
where the ownership of bitcoin passes from one person to another, usually by means of bitcoin transactions (including off-blockchain transactions),
it preserves the right to apply capital gains treatment to those transactions. Any change to such tax treatment may adversely affect an
investment in our Company.
Our dependence on third-party software and
personnel may leave us vulnerable to price fluctuations and rapidly changing technology.
Competitive conditions within the cryptocurrency
industry require that we use sophisticated technology in the operation of our future cryptocurrency mining business segment. We
plan to utilize third-party software applications in our mining operations. Further, we that some of our operations may be conducted
through collaboration with software providers. The industry for blockchain technology is characterized by rapid technological changes,
new product introductions, enhancements and evolving industry standards. New technologies, techniques or products could emerge that
might offer better performance than the software and other technologies we plan to utilize, and we may have to manage transitions to these
new technologies to remain competitive. We may not be successful, generally or relative to our competitors in the cryptocurrency
industry, in timely implementing new technology into our systems, or doing so in a cost-effective manner. During the course of implementing
any such new technology into our operations, we may experience the system interruptions and failures discussed above. Furthermore,
there can be no assurances that we will recognize, in a timely manner or at all, the benefits that we may expect as a result of our implementing
new technology into our operations.
Risks Related to Our Capital Stock
There is a very limited existing market
for our common stock and we do not know if a more liquid market for our common stock will develop to provide you with adequate liquidity.
There has been a very limited public market for
our common stock. We cannot assure you that an active trading market for our common stock will develop, or if it does develop, that will
be maintained. You may not be able to sell your securities quickly or at the market price if trading in our securities is not active.
In the absence of a public trading market:
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you may not be able to resell your securities at or above the public offering price; |
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the market price of our common stock may experience more price volatility; and |
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there may be less efficiency in carrying out your purchase and sale orders. |
The market price of our common stock may
be highly volatile, and you could lose all or part of your investment.
The trading price of our common stock is likely
to be volatile. This volatility may prevent you from being able to sell your shares at or above the price you paid for your shares. Our
stock price could be subject to wide fluctuations in response to a variety of factors, which include:
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whether we achieve our anticipated corporate objectives; |
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actual or anticipated fluctuations in our quarterly or annual operating results; |
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changes in financial or operational estimates or projections; |
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termination of the lock-up agreement or other restrictions on the ability of our stockholders and other security holders to sell shares; |
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changes in the economic performance or market valuations of companies similar to ours; and |
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general economic or political conditions in the United States or elsewhere. |
In addition, the stock market in general, and
the stock of companies that are competitive to us in particular, have experienced extreme price and volume fluctuations that have often
been unrelated or disproportionate to the operating performance of these companies. Broad market and industry factors may negatively affect
the market price of our common stock, regardless of our actual operating performance.
If our shares become subject to the penny
stock rules, it would become more difficult to trade our shares.
The SEC has adopted rules that regulate broker-dealer practices
in connection with transactions in penny stocks. Penny stocks are generally equity securities with a price of less than $5.00, other than
securities registered on certain national securities exchanges or authorized for quotation on certain automated quotation systems, provided
that current price and volume information with respect to transactions in such securities is provided by the exchange or system. If we
do not retain a listing on a national securities exchange and if the price of our common stock is less than $5.00, our common stock will
be deemed a penny stock. The penny stock rules require a broker-dealer, before a transaction in a penny stock not otherwise exempt from
those rules, to deliver a standardized risk disclosure document containing specified information. In addition, the penny stock rules require
that before effecting any transaction in a penny stock not otherwise exempt from those rules, a broker-dealer must make a special
written determination that the penny stock is a suitable investment for the purchaser and receive (i) the purchaser’s written acknowledgment
of the receipt of a risk disclosure statement; (ii) a written agreement to transactions involving penny stocks; and (iii) a signed and
dated copy of a written suitability statement. These disclosure requirements may have the effect of reducing the trading activity in the
secondary market for our common stock, and therefore stockholders may have difficulty selling their shares.
As a “thinly-traded” stock,
large sales can place downward pressure on our stock price.
Our stock experiences periods when it could be
considered “thinly traded”. Financing transactions resulting in a large number of newly issued shares that become readily
tradable, or other events that cause current stockholders to sell shares, could place further downward pressure on the trading price of
our stock. In addition, the lack of a robust resale market may require a stockholder who desires to sell a large number of shares to sell
the shares in increments over time to mitigate any adverse impact of the sales on the market price of our stock.
We could issue additional common stock,
which might dilute the book value of our capital stock.
The Company may issue all or a part of its authorized
but unissued shares of common stock. Any such stock issuance could be made at a price that reflects a discount or a premium to the then-current trading
price of our common stock. In addition, in order to raise future capital, we may need to issue securities that are convertible into or
exchangeable for a significant amount of our common stock. These issuances, if any, would dilute your percentage ownership interest in
the Company, thereby having the effect of reducing your influence on matters on which stockholders vote. You may incur additional dilution
if holders of stock options or warrants, whether currently outstanding or subsequently granted, exercise their options, or if warrant
holders exercise their warrants to purchase shares of our common stock. As a result, any such issuances or exercises would dilute your
interest in the Company and the per share book value of the common stock that you owned, either of which could negatively affect the trading
price of our common stock and the value of your investment.
Shares eligible for future sale may adversely
affect the market for our common stock.
As of March 5, 2022, there are 9,963,127 warrants
to purchase shares of our common stock outstanding and options to purchase 121,625 shares of our common stock outstanding. The stock
options have a weighted average exercise price of $5.02 per share. If and when these securities are exercised into shares of our common
stock, the number of our shares of common stock outstanding will increase. Such increase in our outstanding shares, and any sales of such
shares, could have a material adverse effect on the market for our common stock and the market price of our common stock.
In addition, from time to time, all of our current
stockholders are eligible to sell all or some of their shares of common stock by means of ordinary brokerage transactions in the open
market pursuant to Rule 144, promulgated under the Securities Act, subject to certain limitations. In general, pursuant to Rule 144, after
satisfying a six month holding period: (i) affiliated stockholders (or stockholders whose shares are aggregated) may, under certain circumstances,
sell within any three month period a number of securities which does not exceed the greater of 1% of the then outstanding shares of common
stock or the average weekly trading volume of the class during the four calendar weeks prior to such sale and (ii) non-affiliated stockholders
may sell without such limitations, provided that we are current in our public reporting obligations. Rule 144 also permits the sale of
securities by non-affiliates that have satisfied a one year holding period without any limitation or restriction. Any substantial
sale of our common stock pursuant to Rule 144 or pursuant to any resale prospectus may have a material adverse effect on the market price
of our securities.
Because certain principal stockholders own
a large percentage of our voting stock, other stockholders’ voting power may be limited.
As of March 18, 2022, Ronny Yakov, our chief
executive officer, owned or controlled approximately 30.4% of our outstanding voting stock. Accordingly, Mr. Yakov has the ability
to have a substantial influence on matters submitted to our stockholders for approval, including the election and removal of directors
and the approval of any merger, consolidation or sale of all or substantially all of our assets. As a result, our other stockholders may
have little influence over matters submitted for stockholder approval. In addition, the ownership of Mr. Yakov could preclude any
unsolicited acquisition of us, and consequently, adversely affect the price of our common stock. Further, he may make decisions that are
adverse to your interests.
As an “emerging growth company”
under applicable law, we will be subject to lessened disclosure requirements, which could leave our stockholders without information or
rights available to stockholders of more mature companies.
For as long as we remain an “emerging growth
company”, we have elected to take advantage of certain exemptions from various reporting requirements that are applicable to other
public companies that are not “emerging growth companies” including, but not limited to:
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not being required to comply with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act; |
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taking advantage of an extension of time to comply with new or revised financial accounting standards; |
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reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements; and |
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exemptions from the requirements of holding a nonbinding advisory vote on executive compensation and stockholder approval of any golden parachute payments not previously approved. |
We expect to take advantage of these reporting
exemptions until we are no longer an “emerging growth company.” Because of these lessened regulatory requirements, our stockholders
would be left without information or rights available to stockholders of more mature companies.
Because we have elected to use the extended
transition period for complying with new or revised accounting standards for an “emerging growth company” our financial statements
may not be comparable to companies that comply with public company effective dates.
We have elected to use the extended transition
period for complying with new or revised accounting standards for an emerging growth company. This election allows us to delay the adoption
of new or revised accounting standards that have different effective dates for public and private companies until those standards apply
to private companies. As a result of this election, our financial statements may not be comparable to companies that comply with public
company effective dates, and thus investors may have difficulty evaluating or comparing our business, performance or prospects in comparison
to other public companies, which may have a negative impact on the value and liquidity of our common stock.
Anti-takeover provisions in our charter
documents and Delaware law could discourage, delay or prevent a change in control of our company and may affect the trading price of our
common stock.
The anti-takeover provisions of the Delaware
General Corporation Law may discourage, delay or prevent a change in control by prohibiting us from engaging in a business combination
with an interested stockholder for a period of three years after the person becomes an interested stockholder, even if a change in control
would be beneficial to our existing stockholders. In addition, our certificate of incorporation, as amended (which we refer to as the
certificate of incorporation), and bylaws, as amended (which we refer to as the bylaws), may discourage, delay or prevent a change in
our management or control over us that stockholders may consider favorable. Our certificate of incorporation and bylaws:
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provide that vacancies on our board of directors, including newly created directorships, may be filled only by a majority vote of directors then in office; |
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provide that special meetings of stockholders may be called by a majority vote of our board of directors or at least 25% of shares held by our stockholders; |
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not provide stockholders with the ability to cumulate their votes; and |
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provide that a majority of our stockholders (over 50%) and a vote by the majority of our board may amend our bylaws. |
We do not expect to pay dividends for the
foreseeable future.
We do not expect to pay dividends on our common
stock offered in this transaction for the foreseeable future. Accordingly, any potential investor who anticipates the need for current
dividends should not purchase our securities.
Risks Related to Public Companies
We could be delisted from NASDAQ, which
could seriously harm the liquidity of our stock and our ability to raise capital.
If we cease to be eligible to trade on the NASDAQ
Capital Market:
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We may have to pursue trading on a less recognized or accepted market, such as the OTC Bulletin Board or the “pink sheets.” |
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The trading price of our common stock could suffer, including an increased spread between the “bid” and “asked” prices quoted by market makers. |
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Shares of our common stock could be less liquid and marketable, thereby reducing the ability of stockholders to purchase or sell our shares as quickly and as inexpensively as they have done historically. If our stock is traded as a “penny stock,” transactions in our stock would be more difficult and cumbersome. |
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We may be unable to access capital on favorable terms or at all, as companies trading on alternative markets may be viewed as less attractive investments with higher associated risks, such that existing or prospective institutional investors may be less interested in, or prohibited from, investing in our common stock. This may also cause the market price of our common stock to decline. |
We incur substantial costs as a result of
being a public company and our management expects to devote substantial time to public company compliance programs.
As a public company, we incur significant legal,
insurance, accounting and other expenses, including costs associated with public company reporting. We intend to invest resources to comply
with evolving laws, regulations and standards, and this investment will result in increased general and administrative expenses and may
divert management’s time and attention from product development and commercialization activities. If our efforts to comply with
new laws, regulations and standards differ from the activities intended by regulatory or governing bodies due to ambiguities related to
practice, regulatory authorities may initiate legal proceedings against us, and our business may be harmed. These laws and regulations
could make it more difficult and costlier for us to obtain director and officer liability insurance for our directors and officers, and
we may be required to accept reduced coverage or incur substantially higher costs to obtain coverage. These factors could also make it
more difficult for us to attract and retain qualified executive officers and qualified members of our board of directors, particularly
to serve on our audit and compensation committees. In addition, if we are unable to continue to meet the legal, regulatory and other requirements
related to being a public company, we may not be able to maintain the listing of our common stock on The NASDAQ Capital Market, which
would likely have a material adverse effect on the trading price of our common stock.
Securities analysts may not continue to
provide coverage of our common stock or may issue negative reports, which may have a negative impact on the market price of our common
stock.
Since completing our public offering of shares
of our common stock in August 2020, a limited number of securities analysts have been providing research coverage of our common stock.
If securities analysts do not continue to cover our common stock, the lack of research coverage may cause the market price of our common
stock to decline. The trading market for our common stock may be affected in part by the research and reports that industry or financial
analysts publish about our business. If one or more of the analysts who elect to cover us downgrade our stock, our stock price could decline
rapidly. If one or more of these analysts cease coverage of us, we could lose visibility in the market, which in turn could cause our
stock price to decline. In addition, under the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, and a global settlement among the
Securities and Exchange Commission, or the SEC, other regulatory agencies and a number of investment banks, which was reached in 2003,
many investment banking firms are required to contract with independent financial analysts for their stock research. It may be difficult
for a company such as ours, with a smaller market capitalization, to attract independent financial analysts that will cover our common
stock. This could have a negative effect on the market price of our stock.