NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix 2022
December 05 2022 - 8:00AM
Business Wire
NICE RPA scored high on both ‘Vision and
Capability’ as well as the ‘Market Impact’ axis in leading
analyst's RPA Assessment
NICE (Nasdaq: NICE) today announced that NICE RPA
(Robotic Process Automation) has been recognized as a ‘Leader’ in
Everest Group’s Robotic Process Automation (RPA) PEAK Matrix®
Assessment 2022. The report recognized NICE as one of the top
providers by RPA clients across key industries and major
geographies. Click here to access a complimentary copy of this
report.
NICE RPA provides an integrated automation platform that brings
people and robots together. NICE’s attended and unattended
automation solutions enable organizations around the world to
increase productivity, reduce errors and drive efficiencies. NICE
also offers NEVA Discover, NICE’s artificial intelligence (AI)
powered attended automation solution, which as cited in the report,
“gives visibility into how employees are executing tasks and
processes on their desktops, enabling organizations to uncover
inefficiencies and highlight improvement opportunities, either via
process automation, employee training, or process optimization.”
The report also noted that NICE RPA’s attended capabilities as well
as the stability and reliability of NICE’s platform were
highlighted by NICE customers as strengths along with the ability
to resolve any issue effectively and quickly.
This recognition joins NICE’s earlier recognition this year when
NICE was also named a Leader on Everest Group’s Task Mining
Products PEAK Matrix® Assessment 2022.
“NICE has reinforced its position as a Leader on Everest Group’s
RPA Products PEAK Matrix® 2022, underpinned by its strong vision,
depth & breadth of product capabilities, increased investments
in product enhancements & innovation, and thought leadership in
attended RPA,” said Amardeep Modi, Vice President at Everest
Group. “Ability to integrate RPA with task mining through NEVA
Discover to enable faster time to value, advanced attended RPA
capabilities with conversational interfaces, focus on product
support, and strong YoY revenue growth are some of the key factors
that contributed to its position.”
Barry Cooper, President, CX Division, NICE, said, “We are
pleased to be recognized as a Leader in this assessment,
demonstrating NICE’s excellence in robotic process automation.
Automation plays a key role in leveraging today’s digital
workforce, automating low-value tasks and augmenting human
strengths. With NICE RPA we are empowering the employee experience
to take customer experience to the next level.”
Click here for complimentary access to the full report.
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20221205005087/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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