The American Business Awards® Honors LogMeIn with Two 2020 Stevie Awards for Product Innovation and Executive Leadership
May 21 2020 - 9:00AM
LogMeIn (Nasdaq: LOGM) today announced that it was awarded two
Stevie® Awards in the 18th Annual American Business Awards. Its
Customer Engagement and Support (CES) solution, Bold360 Helpdesk,
received a Gold Stevie for Best Technical Support Solution and
Senior Vice President of Marketing, Alison Durant, was awarded a
Silver Stevie for Woman of the Year - Business Services Industries.
More than 3,600 nominations from organizations of all sizes and
in virtually every industry were submitted this year for
consideration in a wide range of categories, including Startup of
the Year, Executive of the Year, Best New Product or Service of the
Year, Marketing Campaign of the Year, Live Event of the Year, and
App of the Year, among others.
Bold360 Helpdesk was recognized as the Best Technical Support
Solution for its ability to help employees and internal support
teams reclaim productive work hours so that they can focus on more
strategic initiatives and higher value work that helps move the
business forward. Internal support teams, like IT and HR, spend a
considerable amount of time managing mundane tasks and answering
repetitive questions, preventing them from putting the time and
resources into more complex business challenges. As demonstrated
across both internal IT and HR use cases, Bold360 Helpdesk eases
the burdens put on internal support teams and improves the employee
experience to increase productivity.
“This recognition is a further testament to Bold360’s
exceptional capabilities that enable organizations to improve both
the customer and employee experience,” said Ryan Lester, Senior
Director of Customer Experience Technologies at LogMeIn. “Now, more
than ever, customer experience goes hand in hand with employee
experience, as employees are a brands best asset. In order to
provide an exceptional customer experience, brands must first
invest in their employees by giving them the modern, intelligent
tools they need to succeed.”
Alison Durant was awarded a Silver Stevie for her
accomplishments in leading the next stage of growth at LogMeIn. As
Senior Vice President of Marketing, Alison is responsible for
leading all aspects of LogMeIn’s global marketing organization,
including demand generation, customer engagement, corporate
communications, brand & creative, web and eCommerce. From
aligning global marketing efforts to building a world-class team,
Alison is dedicated to elevating the LogMeIn brand and motivating
the people she leads.
“It’s an honor to be recognized in this category as a woman in
the tech industry and I am humbled to be among such good company,”
Durant said. “This award would not be possible without the
continued hard work from our entire team, so I’d like to thank the
hundreds of marketing employees across our global organization for
their dedication to our vision.”
More than 230 professionals worldwide participated in the
judging process to select this year’s Stevie Award winners.
Comments from the Stevie judges:
- Bold360 Helpdesk is an amazing product to help resolve mundane
tasks and reclaim precious employee productive hours. Its
intelligent self-serve capabilities solve resource constraint
scenarios and reduces dependencies as well.
- Bold360 Helpdesk is a great solution for HR and IT. It allows
for increased proactive thinking and planning and also allows the
employee to access information 24/7.
- In the modern market conditions, the pace of transformation is
exponential. As corporations are increasing global workforces, IT
teams are working around the clock to serve internal employees.
Bold360 Helpdesk can modernize support for IT and employees.
- Alison Durant demonstrates clear evidence of a dynamic leader,
leading with research and innovation as well as championing CSR
efforts.
- Alison Durant exemplifies wonderful talent that’s needed to
foster innovation.
- Such accomplishments require great determination, which Alison
Durant has reflected through her work by setting up a company
marketing model, consolidating different brands, and by leading
different marketing teams as a global marketing effort.
The American Business Awards are the U.S.A.’s premier business
awards program. All organizations operating in the U.S.A. are
eligible to submit nominations – public and private, for-profit and
non-profit, large and small. Nicknamed the Stevies for the
Greek word meaning “crowned,” the awards will be virtually
presented to winners during a live event on Wednesday, August
5th.
More information about the Awards and the full list of winners
are available at: www.StevieAwards.com/ABA.
About LogMeIn, Inc. LogMeIn, Inc.
(Nasdaq: LOGM) simplifies how people connect with each other and
the world around them to drive meaningful interactions, deepen
relationships, and create better outcomes for individuals and
businesses. One of the world’s top 10 public SaaS companies, and a
market leader in unified communications & collaboration,
identity & access management, and customer engagement
& support solutions, LogMeIn has millions of
customers spanning virtually every country across the
globe. LogMeIn is headquartered in Boston with additional
locations in North America, South America, Europe, Asia and
Australia.
About the Stevie AwardsStevie Awards are
conferred in eight programs: the Asia-Pacific Stevie Awards, the
German Stevie Awards, the Middle East Stevie Awards, The American
Business Awards®, The International Business Awards®, the Stevie
Awards for Women in Business, the Stevie Awards for Great
Employers, and the Stevie Awards for Sales & Customer Service.
Stevie Awards competitions receive more than 12,000 entries each
year from organizations in more than 70 nations. Honoring
organizations of all types and sizes and the people behind them,
the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about the Stevie Awards at
http://www.StevieAwards.com.
Media Contact Press@logmein.com617-279-2443
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