LiveVox to Sponsor and Present at Enterprise Connect Conference, Focusing on Practical AI Solutions and Digital Messaging for the Contact Center
March 18 2022 - 8:00AM
Business Wire
The Company will showcase its ecosystem of
out-of-the-box unified CCaaS solutions including Omnichannel, AI,
CRM, and Workforce Engagement Management, as well as its PBX,
BusinessPhone
LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ:
LVOX), a leading cloud-based provider of customer service and
digital engagement tools, will participate as a Diamond Sponsor at
Enterprise Connect 2022, the leading conference and exhibition for
enterprise communications and collaboration, in booth 1918. The
event will take place March 21-24 at the Gaylord Palms Resort &
Convention Center in Orlando, Florida and virtually.
As contact centers emerge as the new digital storefront for
brands, LiveVox will showcase its portfolio of solutions that
empower contact center leaders to increase customer satisfaction
and drive operational performance in today’s digital age. Attendees
will learn more about:
- LiveVox’s AI Virtual Agents that enable contact centers to
handle 80% of initial inquiries using conversational AI that is
intelligent, personalized, and natural.
- LiveVox’s digital messaging capabilities that make it easy to
meet customers on their channels of choice including Voice, Email,
SMS, and Webchat for lead generation and customer care.
- LiveVox’s PBX, BusinessPhone, a cloud-based VoIP phone service
that seamlessly connects storefronts and the back office with the
contact center.
In addition to exhibiting, LiveVox will have a strong presence
at Enterprise Connect that includes:
- Hosting an Enterprise Connect Theater session, presented by
LiveVox’s CEO Louis Summe and CMO Nick Bandy – EC Theater 2022
Session: 5 Contact Center Trends You Don’t Want to Miss in 2022
-Tuesday, March 22nd 2:00 PM - 2:20 PM EDT.
- Sponsoring the Practical AI session track, with sessions
focused on speech technology and the metaverse.
- Being named a finalist for the Best Innovation in Customer
Experience at this year’s Enterprise Connect Awards. Winners will
be announced at the Enterprise Connect main stage on Tuesday, March
22nd at 9am EDT.
To learn more and book an appointment with LiveVox, visit
Enterprise Connect 2022 - LiveVox, or visit booth 1918 in
Orlando.
About LiveVox
LiveVox (Nasdaq: LVOX) is a next generation contact center
platform that powers more than 14 billion omnichannel interactions
a year. By seamlessly unifying blended omnichannel communications,
CRM, AI, and WEM capabilities, the Company’s technology delivers
exceptional agent and customer experiences, while helping to
mitigate compliance risk. With 20 years of cloud experience and
expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of
cloud contact center innovation. The Company has more than 650
global employees and is headquartered in San Francisco, with
offices in Atlanta; Columbus; Denver; New York City; St. Louis;
Medellin, Colombia; and Bangalore, India. To stay up to date with
everything LiveVox, follow us at @LiveVox or visit livevox.com.
About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading
conference and exhibition for enterprise communications and
collaboration in North America. Enterprise Connect brings corporate
IT decision makers together with the industry's vendors, analysts
and consultants to focus on the issues central to enterprise
communications. Enterprise Connect owns and produces No Jitter,
(nojitter.com), which provides daily blogging and analysis of
enterprise communications, and it also serves the community with a
weekly email newsletter, virtual events, and a Webinar series. For
more information, visit enterpriseconnect.com/orlando. Enterprise
Connect is brought to you by Informa Tech.
About Informa Tech
Informa Tech is a market leading provider of integrated
research, media, training and events to the global Technology
community. We're an international business of more than 600
colleagues, operating in more than 20 markets. Our aim is to
inspire the Technology community to design, build and run a better
digital world through research, media, training and event brands
that inform, educate and connect. Over 7,000 professionals
subscribe to our research, with 225,000 delegates attending our
events and over 18,000 students participating in our training
programs each year, and nearly 4 million people visiting our
digital communities each month. Learn more about Informa Tech.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, as
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version on businesswire.com: https://www.businesswire.com/news/home/20220318005062/en/
PR Contact for LiveVox Katie Creaser
LiveVoxPR@ICRInc.com
IR Contact for LiveVox Ryan Gardella
LiveVoxIR@ICRInc.com
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