JetBlue Introduces Enhanced TrueBlue Loyalty Benefits Made Possible Through its Northeast Alliance with American
October 13 2021 - 9:00AM
Business Wire
Reciprocal Elite Benefits for Qualifying
JetBlue TrueBlue® and American AAdvantage® Members Available
Starting Today Across Both Airlines
American AAdvantage Customers Eligible to
Redeem Miles for Flights Operated by JetBlue Starting in
November
JetBlue (NASDAQ: JBLU) today announced further enhancements to
its award-winning TrueBlue loyalty program with Mosaics – JetBlue’s
top earning loyalty members – now eligible to enjoy some of their
favorite perks when traveling on American Airlines-operated
flights. Additionally, American is announcing a series of
enhancements for eligible AAdvantage customers traveling on JetBlue
flights, as well as the all-new ability to redeem AAdvantage miles
for JetBlue-operated flights.
“We’re always looking for ways to make our customer experience
consistently more seamless and enjoyable, which is why we’re
extending some of our most loyal customers’ favorite perks to the
experience when they travel on flights operated by our partner
American,” said Don Uselmann, vice president loyalty &
personalization, JetBlue. “And with even more benefits coming
online in the months ahead, we’re continuing to bring more value
and versatility to both our Mosaic members and our TrueBlue flyers,
further enhancing the overall TrueBlue program.”
“The Northeast Alliance (NEA) is moving ahead, implementing more
consumer benefits that demonstrate our appreciation for our most
loyal customers,” said Alison Taylor, American’s Chief Customer
Officer. “Additional benefits such as preferred seats will be
delivered in the coming months as our partnership with JetBlue
continues to make good on our promise to provide more choices to
travelers in the Northeast.”
Starting today, as part of JetBlue’s NEA with American, Mosaic
members flying on American will enjoy:
- Priority check-in desks at the airport.
- Access to expedited security lanes.
- Earlier boarding (Group 4) with priority boarding lanes.
- Priority bags.
- Up to two free checked bags with check-in at American ticket
counters.
- Complimentary same day changes to flights.
By the end of the year, Mosaic members traveling on American
flights will also receive:
- Complimentary preferred seating.
In the future, JetBlue TrueBlue customers will also be able to
redeem points for flights operated by American. As announced
earlier this year, JetBlue’s TrueBlue loyalty program members are
eligible to earn points on all American Airlines-operated flights.
The accrual agreement covers American flights operating with the
JetBlue code within the carriers’ Northeast Alliance, as well as on
all other American flights operating anywhere in the world. At the
same time, American’s AAdvantage members can accrue miles on all
JetBlue flights within and beyond the Northeast (a).
In order to enjoy new, existing and future benefits, TrueBlue
customers must enter their TrueBlue number when booking.
American Announces AAdvantage Benefits
American today announced members of its award-winning AAdvantage
loyalty program will receive a variety of elite benefits, including
priority check-in, priority baggage, free checked bags, priority
security and priority boarding when traveling on JetBlue-operated
flights. Starting in November, AAdvantage members will be able to
redeem miles to book flights on JetBlue. Additionally, preferred
seat selection for AAdvantage members traveling on JetBlue will be
implemented in the coming months. For more on American’s
announcement, visit: www.aa.com/newsroom.
Benefits of the Northeast Alliance Continue to Grow
JetBlue and American’s NEA is already delivering countless
benefits to customers and enabling the expansion of JetBlue’s low
fares and great service. JetBlue has announced nine all-new
destinations and 32 new routes, enabled by the NEA. Together
JetBlue and American have added 58 new routes, including 18
international flights that will launch by 2022 and increased
frequencies on more than 130 routes giving more options and choices
to customers. The airlines are now codesharing on 175 routes,
giving the pair a combined schedule with the number of markets and
seats that for the first time in JetBlue’s two-decade history
allows it to offer its customers options that stack up against
larger, dominant carriers.
For more information about the NEA, visit: www.NEAflies.com.
About JetBlue Airways
JetBlue is New York's Hometown Airline®, and a leading carrier
in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San
Juan. JetBlue carries customers across the U.S., Caribbean and
Latin America, and between New York and London. For more
information, visit jetblue.com.
- Excludes JetBlue-operated flights between New York (JFK) and
London (LHR and LGW).
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JetBlue Corporate Communications Tel: +1.718.709.3089
corpcomm@jetblue.com
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