Pandemic effects have accelerated a regional
trend toward digitization for greater efficiency and productivity,
ISG Provider Lens™ report says
Enterprises in Singapore and Malaysia are adopting cloud
computing at a rapid pace, motivated by the growth of digital
transformation and other trends in the region, according to a new
research report published today by Information Services Group (ISG)
(Nasdaq: III), a leading global technology research and advisory
firm.
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data
Center Services & Solutions report for Singapore and Malaysia
finds an increasingly developed market for data center services and
solutions in the region, with both global and local providers
growing strongly. Cloud adoption increased with the COVID-19
crisis, but it was already in motion before the pandemic as part of
widespread IT modernization.
“Digital transformation is on the rise in Singapore and Malaysia
and will continue to grow,” said Deepraj Emmanuel, director, ISG
Asia Pacific, in Singapore. “Private and hybrid/multi-cloud
providers are helping make this possible.”
The rising demand for cloud products and services is linked to
several enterprise IT trends in the region, including growing needs
for automation, sustainability and edge computing, the report says.
Both service providers and clients are quickly adopting platforms
to automate cloud operations using AI and machine learning.
A major push for sustainability by both the public and private
sectors in Singapore, likely to spread to Malaysia, is shaping
companies’ decisions about data center locations, energy sources
and service providers. Edge computing is emerging to address
security, network latency and IoT applications.
For regulatory, cultural and geopolitical reasons, Singapore and
Malaysia operate as separate markets for cloud solutions and
services, so few providers have coverage in both countries. ISG
expects providers to accelerate the creation of complex
partnerships for national coverage, global connectivity and scale.
In Malaysia, data center development is expected to move beyond
Kuala Lumpur and the Cyberjaya district to other locations with
cheap and reliable energy and proximity to Singapore.
The global shortage of IT skills is a particular challenge in
Singapore and Malaysia, with technology unemployment at or near
record lows and immigration reduced due to COVID-19, the report
says. This crisis will require more investment in automation and a
rethinking of how to fill the skills gap.
The report also covers other trends in the region, including the
highly competitive market for managed services, the growing
importance of physical and cybersecurity practices and the
continued relevance of colocation services.
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data
Center Services & Solutions report for Singapore and Malaysia
evaluates the capabilities of 32 providers across three quadrants:
Managed Services, Managed Hosting and Colocation Services.
The report names Singtel and Telekom Malaysia as Leaders in all
three quadrants. It names Fujitsu, Kyndryl and NTT DATA as Leaders
in two quadrants each and Accenture, Atos, HCL, Infosys, Starhub,
Telstra and Wipro as Leaders in one quadrant each.
In addition, Equinix and Telstra are named as Rising Stars —
companies with a “promising portfolio” and “high future potential”
by ISG’s definition — in one quadrant each.
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data
Center Services & Solutions report for Singapore and Malaysia
is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220713005963/en/
Press: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Erik Arvidson, Matter Communications for
ISG +1 617 874 5214 isg@matternow.com
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