China’s Largest Online Travel Agency Ctrip Lays Solid Foundation for Global Expansion, Through Partnership with Workday Hum...
December 17 2018 - 5:27AM
Ctrip.com International, Ltd , (NASDAQ:CTRP) (“Ctrip” or “The
Company”) the largest online travel agency in Asia announced today
that it is partnering with Workday, a leading provider of
enterprise cloud applications, to utilize Workday’s Human Capital
Management (HCM) platform across all 17 of Ctrip’s overseas
offices, to support the Company’s global expansion plans.
The application of Workday’s HCM system employee management will
have all Ctrip employees on one single platform. This feature
allows Ctrip to improve HR operational efficiency in the 17
countries and territories where Ctrip has overseas offices. This
makes it possible to run talent management and enhance team
collaboration for all employees, especially those based in oversea
markets. The platform’s support for multiple languages and built-in
analytics tools will help Ctrip to engage better with employees
across the globe and provide support in career development. Not
only does it hosts employee and organization related data, the many
built-in applications also supports staffing, talent management,
performance management, learning and much more. The implementation
of the new system only took 18 weeks.
“As a world-leading travel company, embracing globalization is
at the core of Ctrip’s success - fundamental to our ability
to attract global talent, improve culture awareness and inclusion,
as well compliance in all the jurisdictions in which we operate,”
said Colin Ke, Vice President of Human Resources at Ctrip. “As we
expand globally, Ctrip is committed to building a robust HR
operation that can be adapted quickly, making Workday HCM’s
comprehensive HR solution the ideal choice as we expand into new
markets. The single technology platform that Workday HCM offers
will enable us to scale and achieve greater efficiency in talent
management. The built-in analytics capability and tools are also
crucial for us to better engage our employees globally as we
partner with them to develop their careers.”
“Workday is committed to supporting emerging technology
companies as they grow and thrive globally. Teamwork is a key
factor in enabling businesses to scale and succeed and through the
Workday HCM system, Ctrip teams can now work as one team and
collaborate seamlessly across different markets,” said Donald T.
Sullivan, General Manager, Workday Hong Kong and North Asia. “Our
warmest welcome to Ctrip as they join the Workday family. We look
forward to partnering with this global travel leader.”
The new system will be accessible to Ctrip employees from all of
the 17 overseas markets in which Ctrip operates: Hong Kong,
Singapore, Korea, Japan, Taiwan, Malaysia, Thailand, Vietnam, the
Philippines, Cambodia, Indonesia, Australia, USA, France, Spain,
Russia and the United Kingdom. This is supplement to company’s
extensive operations in China, with branches in 16 major Mainland
Chinese cities including its Shanghai headquarters.
Ctrip is the largest provider of overseas travel for Chinese.
Ctrip plays an important role in connecting travelers with the
world. Ctrip Group is deepening relationships with global partners
and extending its international strategy. This can be seen through
rapid growth and the development of its Skyscanner and Trip.com
brands which collectively attract over 90 million monthly active
users globally. Ctrip now has more than 1.4 million hotel resources
around the world and partnerships with nearly 1000 international
airlines and air ticket suppliers. A great majority of Ctrip’s
staff are employed in customer service since customers comes first.
In addition to establishing nine call centers in China, Ctrip has
also set up three overseas call centers in Edinburgh, Seoul and
Tokyo. The combination of technology and innovation along with the
customer-centric approach allow Ctrip to provide 24/7
differentiated service to more than 300 million users.
About Workday
Workday is a leading provider of enterprise cloud applications
for finance and human resources. Founded in 2005, Workday delivers
financial management, human capital management, and analytics
applications designed for the world’s largest companies,
educational institutions, and government agencies. Organizations
ranging from medium-sized businesses to Fortune 50 enterprises have
selected Workday.
© 2018. Workday, Inc. All rights reserved. Workday and the
Workday logo are registered trademarks of Workday, Inc. All other
brand and product names are trademarks or registered trademarks of
their respective holders.
About Ctrip.com International, Ltd.
Ctrip.com International, Ltd. is a leading travel service
provider of accommodation reservation, transportation ticketing,
packaged tours and corporate travel management in China. It is
the largest online consolidator of accommodations and
transportation tickets in China in terms of transaction
volume. Ctrip enables business and leisure travellers to make
informed and cost-effective bookings by aggregating comprehensive
travel related information and offering its services through an
advanced transaction and service platform consisting of its mobile
apps, Internet websites and centralized, toll-free, 24-hour
customer service center. Ctrip also helps customers book vacation
packages and guided tours. In addition, through its corporate
travel management services, Ctrip helps corporate clients
effectively manage their travel requirements. Since its inception
in 1999, Ctrip has experienced substantial growth and become one of
the best-known travel brands in China.
For further information, please contact:
Greg KwanMHP CommunicationsTel: (+852) 2140 6022Email:
Greg.kwan@mhpc.com
International PRCtrip.com International, ltd.Tel: (+86) 21 3406
4880 ext 196455Email: Pr@ctrip.com
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