CSX Named Best Railroad by Intermodal Service Providers
May 19 2023 - 7:19PM
CSX Corp. (NASDAQ: CSX) has been recognized by intermodal providers
as the top-performing railroad in North America. The “Intermodal
Service Scorecard” ranking was compiled by the Journal of Commerce,
and assessed performance through the first four months of 2023.
To create the Scorecard, more than 100 shippers
and intermodal marketing companies were invited to perform a
satisfaction assessment. Respondents cited their satisfaction with
domestic intermodal service as a key driver of CSX’s number one
ranking. Customers highlighted improvements in the railroad’s
fluidity, train speed and customer service.
“CSX is proud to be recognized by our customers
for the quality of our service delivery,” said President and CEO
Joe Hinrichs. “CSX’s service performance has returned to — or in
many cases surpassed — our pre-pandemic levels. However, we know
that we must demonstrate to our customers that we can provide a
sustained high level of service. And I assure you that we’re
committed to continually partnering with our customers to deliver
solutions that meet their business needs.”
CSX recently reported first quarter intermodal
trip plan compliance results above 95 percent, demonstrating its
strong record of meeting rail car scheduling plans. The company’s
improved service reliability was also cited by the Surface
Transportation Board in its recent decision to release CSX from a
temporary requirement for Class I railroads to submit bi-weekly
service metrics reports. CSX is the only one of the Class Is to no
longer be subject to the requirement.
To learn more about CSX’s ranking on the Journal
of Commerce Intermodal Service Scorecard, click here.
About CSX
CSX, based in Jacksonville, Florida, is a premier
transportation company. It provides rail, intermodal and
rail-to-truck transload services and solutions to customers across
a broad array of markets, including energy, industrial,
construction, agricultural, and consumer products. For nearly 200
years, CSX has played a critical role in the nation's economic
expansion and industrial development. Its network connects every
major metropolitan area in the eastern United States, where nearly
two-thirds of the nation's population resides. It also links more
than 240 short-line railroads and more than 70 ocean, river and
lake ports with major population centers and farming towns
alike.
Contact:
Matthew Korn, CFA, Investor Relations
904-366-4515
Bryan Tucker, Corporate Communications
855-955-6397
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