Avis Car Rental Expands Innovative Mobile App Capabilities Into Australia
February 14 2017 - 10:00AM
Seven months after announcing enhanced mobile app features that
re-engineered the entire car rental process, Avis Car Rental is
expanding the mobile app’s innovative offerings to new markets.
Now, travelers renting cars at airports across Australia can use
their smartphones to experience complete and unprecedented control
when renting a vehicle.
“Since the successful U.S. launch in July 2016, more than
400,000 travelers have enrolled and nearly 300,000 rental
transactions have been made using the Avis mobile app,” said Larry
De Shon, chief executive officer, Avis Budget Group. “Our goal was
to take customer feedback and create a unique service that
simplified the rental process while addressing common pain points
vocalized across the industry. With downloads continuing to climb
and nearly 45 percent of app-enabled rental transactions coming
from repeat customers, we are excited to build on the program with
this roll-out in Australia.”
Compatible with Avis’ entire fleet, travelers in Australia who
are enrolled in Avis Preferred, the Company’s express
rental/loyalty program, will have the opportunity to use their
smartphones to save time and ensure a seamless rental process from
start to finish. Benefits include the ability to:
- Book a rental via the mobile app. See all the details of the
rental on one screen.
- Exchange or upgrade a vehicle before arriving, or at the
lot.
- Save time by bypassing the counter. With push notifications
travelers can identify the exact location where their reserved
vehicle is parked.
- Extend rentals in real-time with a tap of the app.
- Return the vehicle without assistance.
- View an itemized receipt on the app.
In the United States, the mobile app also works with
approximately 40,000 connected vehicles in the Avis fleet.
Travelers can use the Avis app to lock and unlock car doors and
flash vehicle headlights – a function that may be offered elsewhere
as the connected vehicle market expands into other territories.
The Avis app can be used at more than 60 locations
across the United States, and is now available at four airport
locations in Australia including Sydney, Melbourne, Brisbane and
Adelaide. For more information on Avis Preferred or to enroll,
visit www.avis.com.
About Avis Avis Car Rental operates one of the
world's best-known car rental brands with approximately 5,500
locations in approximately 170 countries. Avis has a long history
of innovation in the car rental industry and is one of the world's
top brands for customer loyalty. Avis is owned by Avis Budget
Group, Inc. (NASDAQ:CAR), which operates and licenses the brand
throughout the world. For more information, visit www.avis.com.
Contact:
Alice Pereira
973.496.3916
PR@avisbudget.com
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