Fully managed
monitoring service optimized for containerized applications allows
customers to securely ingest, store, and query operational metrics
at scale
Fanatics,
TF1, and Twilio among the customers using Amazon Managed Service
for Prometheus
Today, Amazon Web Services,
Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), announced
the general availability of Amazon Managed Service for Prometheus,
a scalable, secure, and highly available service that makes it
easier for customers to monitor containerized applications. Amazon
Managed Service for Prometheus is fully compatible with open-source
Prometheus and provides the same familiar time series data model
and Prometheus Query Language (PromQL) customers use today to
monitor containerized applications. As a fully managed service,
Amazon Managed Service for Prometheus automatically scales the
infrastructure needed to ingest, store, and query operational
metrics from containerized applications. Amazon Managed Service for
Prometheus also integrates with AWS Identity and Access Management
(IAM) and AWS CloudTrail to allow customers to more easily control
and audit access to data. There are no upfront commitments or fees
to use Amazon Managed Service for Prometheus, and customers only
pay for the operational metrics they ingest, store, and query. To
get started with Amazon Managed Service for Prometheus,
visit aws.amazon.com/prometheus.
More and more customers are
using containers to build modern applications because containers
allow them to improve resource utilization and reduce costs.
Containers typically run for a short amount of time, share
infrastructure resources, and produce a large volume of operational
metrics, which makes them hard to monitor using tools traditionally
designed for applications running on bare metal or virtual servers.
As a result, customers often struggle to understand the health and
performance of containerized applications at scale and can be slow
to respond to alarms or issues when they occur. This can lead to
application disruptions and suboptimal end-user experiences. To
overcome this challenge, many customers use the popular,
open-source project Prometheus to monitor their applications.
Prometheus is optimized to store operational metrics from
containerized applications, and customers can easily set up alerts
for potential application issues. However, scaling Prometheus
securely across multiple servers and configuring it for high
availability can take a lot of manual work and requires stitching
together additional open-source and third-party tools. Once
Prometheus is running, customers then must invest time patching and
upgrading Prometheus and any additional tools they use on an
ongoing basis. Customers also need to invest significant
engineering time to optimize how Prometheus uses memory and storage
resources to improve query response times and keep costs low. This
complexity and operational overhead has led customers to make a
trade-off between investing valuable time and resources maintaining
their Prometheus deployment and its supporting infrastructure or
building and innovating on behalf of their end users.
Amazon Managed Service for
Prometheus is a scalable, secure, and highly available monitoring
service for containerized applications that automatically manages
the infrastructure required to ingest, store, and query operational
metrics to meet application and infrastructure monitoring demands.
Amazon Managed Service for Prometheus is fully compatible with
open-source Prometheus, and customers can use the same familiar
time series data model and PromQL code to query operational
metrics. Customers can send operational metrics to Amazon Managed
Service for Prometheus from AWS container services (e.g. Amazon
Elastic Container Service, Amazon Elastic Kubernetes Service, and
AWS Fargate) with just a few clicks to take advantage of Amazon
Managed Service for Prometheus’s fast query response times and
cost-effective monitoring capabilities. By using Amazon Managed
Service for Prometheus’s application programming interfaces (APIs),
customers can also more easily and securely ingest operational
metrics from existing customer-managed Kubernetes clusters running
in the cloud or on premises. If a customer has an existing
Prometheus deployment or needs to run Prometheus on premises for
data residency, latency, regulatory, or compliance considerations,
they can more easily integrate their Prometheus deployment with
Amazon Managed Service for Prometheus through a single command line
request. Amazon Managed Service for Prometheus also has built-in
support for IAM to control access and permissions, and AWS
CloudTrail to audit user access to help customers meet their
corporate security and compliance requirements. Because Amazon
Managed Service for Prometheus is fully managed by AWS, customers
get access to cost-effective monitoring that is optimized for
containerized applications without having to build, scale, and
maintain Prometheus and its supporting infrastructure and
tools.
“Customers love Prometheus
because it is purpose-built to handle the needs of containerized
applications, but they find it difficult and time consuming to
manage and run Prometheus at scale themselves,” said Nandini
Ramani, VP of Monitoring and Observability, AWS. “With Amazon
Managed Service for Prometheus, customers have access to a
scalable, secure, and highly available monitoring service that is
optimized for containerized applications running on AWS and on
premises. Amazon Managed Service for Prometheus eliminates the
undifferentiated heavy lifting of running Prometheus, so customers
can focus on building modern applications that help them deliver
new, innovative experiences to their end users.”
Amazon Managed Service for
Prometheus is available today in US East (Ohio), US East (N.
Virginia), US West (Oregon), Asia Pacific (Singapore), Asia Pacific
(Sydney), Asia Pacific (Tokyo), Europe (Frankfurt), Europe
(Ireland), and Europe (Stockholm), with availability in additional
AWS Regions coming soon.
Fanatics, a global leader in
licensed sports merchandise, uses AWS to facilitate fan connections
across sports like soccer, football, and basketball. “We were
re-evaluating monitoring solutions for our Amazon Elastic
Kubernetes Service workloads and wanted a scalable, highly
available service that supported open standards,” said German
Rodriguez, Manager, Platforms Engineering, Fanatics. “We chose
Amazon Managed Service for Prometheus because it offers the
benefits of open-source Prometheus as a scalable, secure, and
highly available service fully managed by AWS. Now our engineers
can more easily monitor the performance of our containerized
applications running across AWS and on premises to ensure the best
experience for fans around the world.”
eTF1 is the over-the-top (OTT)
video service of TF1, the largest broadcaster in France.
“Initially, we self-hosted Prometheus across multiple AWS accounts
to monitor our Amazon Elastic Kubernetes Service workloads, but it
was hard maintaining a highly available and performant monitoring
environment,” said Ali Oubaziz, Head of Infrastructure, eTF1.
“Amazon Managed Service for Prometheus is now our primary metrics
monitoring platform, allowing us to monitor all our containerized
workloads at scale—even during peak TV viewing times when
monitoring demands are the highest. By switching to Amazon Managed
Service for Prometheus, we can focus on keeping our customers happy
with an engaging OTT TV service in France."
Twilio is a customer
engagement platform that enables software developers to
programmatically make and receive phone calls and text messages and
perform other communication functions using its web service APIs.
“We wanted a fully managed monitoring solution that could keep up
with the demands of our infrastructure and took advantage of open
source tools,” said Albert Strasheim, VP of Engineering,
Twilio/Segment. “With Amazon Managed Service for Prometheus, we
were able to more easily modernize and scale our observability
stack and decrease the time our site reliability engineers spent
managing observability infrastructure, so they can focus on
optimizing the health and performance of our
applications."
About Amazon Web Services
For over 15 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud offering. AWS has been
continually expanding its services to support virtually any cloud
workload, and it now has more than 200 fully featured services for
compute, storage, databases, networking, analytics, machine
learning and artificial intelligence (AI), Internet of Things
(IoT), mobile, security, hybrid, virtual and augmented reality (VR
and AR), media, and application development, deployment, and
management from 81 Availability Zones (AZs) within 25 geographic
regions, with announced plans for 24 more Availability Zones and
eight more AWS Regions in Australia, India, Indonesia, Israel, New
Zealand, Spain, Switzerland, and the United Arab Emirates. Millions
of customers—including the fastest-growing startups, largest
enterprises, and leading government agencies—trust AWS to power
their infrastructure, become more agile, and lower costs. To learn
more about AWS, visit aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Amazon strives to
be Earth’s Most Customer-Centric Company, Earth’s Best Employer,
and Earth’s Safest Place to Work. Customer reviews, 1-Click
shopping, personalized recommendations, Prime, Fulfillment by
Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire
tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology,
Amazon Studios, and The Climate Pledge are some of the things
pioneered by Amazon. For more information, visit amazon.com/about
and follow @AmazonNews.
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