Google's Gmail Suffers Service Disruption
April 08 2020 - 2:01PM
Dow Jones News
By Sarah E. Needleman
Google's Gmail program suffered a service disruption Tuesday,
creating headaches for users at a time when many people are relying
more heavily than usual on email to communicate.
The disruption resulted in delays in the sending or receiving of
email messages for about an hour. Just before noon EST, the company
said in an online post that the matter "should be resolved" and
that "system reliability is a top priority at Google."
A spokesperson didn't respond to requests for additional details
after pointing to the post, including how many users and which
markets were affected. The issue appears to have only affected
Gmail and not Google's other messaging applications such as Google
Hangout.
In recent weeks, scores of people have been staying home to
minimize the spread of the new coronavirus. That has in turn
bolstered reliance on email and other online messaging programs
such as Slack. Gmail launched in 2004 and is one of the most
popular email services that people, along with Microsoft Corp.'s
Outlook.
Write to Sarah E. Needleman at sarah.needleman@wsj.com
(END) Dow Jones Newswires
April 08, 2020 13:46 ET (17:46 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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