--NAB to cut A$800 million from annual costs by 2018

--Bank to merge technology, reduce office space

--Shares drop

(Adds CEO comments from fourth paragraph, investor remarks in sixth.)

 
 

By Caroline Henshaw

SYDNEY--National Australia Bank Ltd. (NAB.AU) Wednesday announced cost savings and a shake-up of senior management as it seeks to appease investors disappointed by its last annual earnings result.

Australia's fourth-largest lender by market value said it would seek to shave 800 million Australian dollars (US$826 million) from annual costs by 2018. The savings would come through merging technology, centralizing administrative roles and reducing the size of branch offices by a quarter.

NAB said it would also increase its focus on new pension-related services, as well on businesses that trade with Asia and people who've migrated to Australia from the region.

"The external landscape is changing whether we like it or not and we need to react to that," said Cameron Clyne, chief executive of the bank, whose main overseas exposure is to the troubled U.K. economy.

Some equity analysts said the cost of enforcing the changes could mean that NAB's expenses initially rise faster than its income--potentially hurting fiscal 2013 earnings. According to Goldman Sachs analysts, despite the planned IT changes NAB's technology would still lag that of its larger rival, Commonwealth Bank of Australia (CBA.AU), by as much as four years.

Mark Nathan, a managing partner at Arnhem Investment Management Partners who owns NAB shares, said sharp cost savings had already been priced into the market and would be unlikely to ease shareholder concern that NAB is less profitable than its peers. NAB shares fell as much as 2.7% after the update.

"The market wants to see some delivery at the bottom line," Mr. Nathan said. "We want evidence of change rather than talk about change."

Mr. Clyne launched a review of NAB's business after its struggling U.K. banks dragged profit down by A$1 billion last fiscal year. The slump in earnings at a time when Australia's other major banks were reporting record results triggered a backlash from investors, who lodged a protest vote against Mr. Clyne and other senior executives' pay at the bank's annual general meeting in December.

Mr. Cameron defended the bank's strategy, including a plan to restructure the loss-making Clydesdale and Yorkshire banks instead of opting for "the shorter route" of a sale that he said would hurt shareholders.

Separately Wednesday, NAB announced a raft of changes to senior management. Executive Director of Finance, Mark Joiner, who also faced criticism from investors at the AGM, will retire by the end of the year.

Steve Tucker, head of the bank's Wealth division, will be replaced by Andrew Hagger, currently group executive for marketing and communications, after 25 years with the company.

Write to Caroline Henshaw at caroline.henshaw@wsj.com

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