ISG Provider Lens™ report also sees Swiss
companies turning to the public cloud to help with remote working
scenarios
Enterprises in Switzerland are embracing the public cloud as
part of a larger push toward digital transformation, and they are
looking for providers of consulting and managed services to guide
them, according to a new report published today by Information
Services Group (ISG) (Nasdaq: III), a leading global technology
research and advisory firm.
The 2021 ISG Provider Lens™ Public Cloud – Services &
Solutions Report for Switzerland also sees companies in the country
turning to the cloud to enable remote work for employees during the
COVID-19 pandemic. They also seek support from cloud service
providers to help them manage multicloud environments, and they
want their providers to have established partnerships with large
public cloud platform providers, the report says.
“As Swiss companies embrace the cloud to aid remote working
scenarios and improve customer experiences, service providers must
form new partnerships with public cloud providers and focus on
developing value-added services,” said Peter Bertschin, managing
director of ISG in Switzerland.
Enterprises of all sizes in Switzerland are under pressure to
embrace new business models and tackle digital transformation, the
report says. Many companies are turning to providers of cloud
consulting and transformation services to help them effectively use
the most modern cloud-native technologies and embrace the cultural
changes needed for digital transformation.
Companies in the country are also looking for cloud-native
security services that are needed to protect assets in the cloud.
Cloud security differs significantly from traditional IT security
that companies have typically used.
The report finds many companies in Switzerland facing a shortage
of skilled engineers and cloud architects, and turning to cloud
service providers to help them manage cloud services. Service
providers, on the other hand, are facing similar shortages, and
they are leveraging automation to support customers, instead of
adding new employees. A positive work environment and the
availability of training can help service providers attract and
retain IT workers, the report says.
Managed services providers are also using automation to deal
with the complexity of managing multiple clouds, the report adds.
Providers are developing cloud management platforms and using
DevOps and infrastructure-as-code practices, along with AI-based
automation and self-healing capabilities to integrate multiple
cloud environments.
The report also sees a growing focus on management of cloud
spending in Switzerland, with financial operations, or FinOps,
services in demand. Some providers offer dashboards to track cloud
costs, but more integration is needed for clients using multiple
clouds.
The 2021 ISG Provider Lens™ Public Cloud – Services &
Solutions Report for Switzerland evaluates the capabilities of 62
providers across six quadrants: Consulting and Transformational
Services for Large Accounts, Consulting and Transformational
Services for the Midmarket, Managed Public Cloud Services for Large
Accounts, Managed Public Cloud Services for the Midmarket,
Hyperscale Infrastructure and Platform Services, and SAP HANA
Infrastructure Services.
The report names Swisscom as a Leader in all six quadrants.
Aveniq is named a Leader in four quadrants and ti&m and UMB are
named Leaders in three. Accenture, Atos, AWS, Capgemini, Google,
IBM, Microsoft and Wipro are named Leaders in two quadrants, and
BitHawk, DXC Technology, itesys, Netcloud and T-Systems are named
Leaders in one.
In addition, Cognizant is named a Rising Star—a company with a
“promising portfolio” and “high future potential” by ISG’s
definition—in one quadrant.
Customized versions of the report are available from AWS, itesys
and Swisscom.
The 2021 ISG Provider Lens™ Public Cloud – Services &
Solutions Report for Switzerland is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211202005325/en/
Press Contacts: Philipp Jaensch, ISG +49 151 730 365 76
philipp.jaensch@isg-one.com Matthias Longo, Palmer Hargreaves for
ISG +49 152 341 464 63 mlongo@palmerhargreaves.com
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