Teladoc Announces U.S. Launch of Behavioral Health Navigator
April 25 2018 - 8:35AM
Teladoc, Inc. (NYSE:TDOC), the world’s largest and most trusted
provider of virtual care delivery services, announced today the
U.S. launch of Behavioral Health Navigator, bringing innovation to
virtual care delivery and the diagnosis and treatment of behavioral
health conditions. Behavioral Health Navigator is an integrated
care service that provides specialized “navigation,” support and
coordination, combined with virtual access to expert providers for
those facing mental health conditions.
More than 42 million Americans live with anxiety disorders, and
more than 16 million struggle with major depression. Studies show
that up to half of individuals with a serious mental health illness
had not received treatment in the prior year. The lack of
accessibility to care providers and lack of confidence in a
recommended treatment’s ability to improve one’s unique condition
negatively impacts patient engagement and follow through in their
care. With Behavioral Health Navigator, individuals, for the first
time, can benefit from expert mental health assessments and second
opinions, along with the assistance of a navigation team to guide
them through the care journey.
“Fundamental to successfully managing behavioral health issues
is understanding the patient’s challenges and providing a
collaborative, compassionate and high quality care experience,”
said Lew Levy, MD, chief medical officer, Teladoc. “There is no
‘one size fits all’ when it comes to addressing the complex range
of mental care needs facing us today.”
In the U.S., 70% of individuals with a behavioral health issue
also have a medical co-morbidity. For the many individuals dealing
with multiple conditions, like hypertension and depression, a
single point of virtual access for answers to their healthcare
needs means improved outcomes through better care coordination. The
Teladoc Behavioral Health Navigator is built on a
multi-disciplinary approach that finds the right solution for each
individual, rather than one solution for everyone. With a focus on
collaborative care, it provides seamless clinical integration
between mental health providers, primary care physicians, nurses
and the Teladoc Navigator team.
“With our single point of entry to a comprehensive suite of
behavioral health services, Teladoc is in a unique position to meet
the escalating care needs of Americans today, at scale,” said Dan
Trencher, senior vice president of product and strategy, Teladoc.
“As employers and health plans look to support members struggling
with physical and/or behavioral health issues, deploying a solution
that meets the full spectrum of needs is critical to improving
outcomes.”
Initially introduced in Canada in 2017, Behavioral Health
Navigator has consistently proven to help treating physicians and
patients refine diagnoses. Most importantly, patients have seen
meaningful symptom reduction using these unique care navigation and
expert review services - a 32% decrease in depression symptoms, 31%
reduction in anxiety symptoms, and 20% reduction in stress
symptoms. For more information about Teladoc Behavioral Health
Navigator, visit Teladoc.com/businesses/behavioral-health/
About Teladoc, Inc.Teladoc, Inc. (NYSE:TDOC) is
the world’s largest and most trusted provider of virtual healthcare
delivery services. Recognized by MIT Technology Review as one of
the “50 Smartest Companies”, Teladoc is forging a new healthcare
experience with better convenience, outcomes and value. The company
provides virtual access to high quality care and expertise with a
portfolio of services and solutions – inclusive of coverage of 450
medical subspecialties – that spans the spectrum from non-urgent,
episodic needs like flu and upper respiratory infections, to
chronic, complicated medical conditions like cancer and congestive
heart failure. By marrying the latest in data and analytics with
its award-winning user experience and highly flexible technology
platform, Teladoc has delivered millions of medical
visits to patients around the globe. For additional information,
please visit www.teladoc.com.
Media Contacts:Courtney McLeod Director
of Public Relations, Teladoc 203-253-3257
cmcleod@teladoc.com Yancey Casey
ReviveHealth678-895-9401yc@thinkrevivehealth.com
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