Survey: Nearly One-Third of Americans Have Had Packages Stolen from Their Doorsteps
December 14 2017 - 8:00AM
Business Wire
Comcast Adds New Artificial Intelligence
Features to Xfinity Home Security Camera to Help Consumers Monitor
Their Front Doors
Following Cyber Monday, the biggest online shopping day in U.S.
history, Comcast today released the findings of a new package theft
survey and announced new security features for its Xfinity Home
indoor/outdoor camera as millions of Americans brace for a surge in
home deliveries between now and December 25.
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the full release here:
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Xfinity Home indoor/outdoor camera
(Photo: Business Wire)
According to findings from a new Wakefield Research poll for
Comcast, three in ten Americans who live in houses or townhomes
have been victims of package theft. And 53 percent of Americans
know someone who has had a package stolen from outside their
home.
Comcast also recently introduced a new feature into its Xfinity
Home 24/7 video recording service that makes it much easier for
customers to pinpoint the moment when their home cameras capture
movement. Using an artificial-intelligence-powered (AI) computer
vision algorithm developed by Comcast engineers, the system focuses
in on the movement, centers it, and zooms in to deliver an image of
it to customers that is clear and captures the activity.
This year, Cyber Monday set an online record with retailers
ringing up $6.59 billion in sales making it the biggest online
shopping day in U.S. history. According to the survey, 71 percent
of Americans plan to have as many or more packages delivered to
their homes for the holidays this year as they did last year, with
35 percent expecting an increase in the number of packages.
“There is no silver bullet solution for the package theft
problem,” said Daniel Herscovici, SVP and GM of Xfinity Home.
“Comcast’s Xfinity Home’s smart home security cameras may serve as
a deterrent to would-be thieves. The data we’re seeing bears that
out, with 85 percent of Americans saying a home security camera
would be effective in stopping package theft this holiday season. A
whopping 90 percent of Americans who have actually been the victim
of package theft are confident in the effectiveness of home
security cameras.”
Sridhar Solur, Senior Vice President of Product Development for
Xfinity Home added, “We use artificial intelligence to make sure
our customers get the most out of their home cameras. Our new
AI-powered platform identifies when the camera records movement,
centers the image, and delivers a crystal-clear thumbnail image to
customers so they can always know what’s happening with just a
glance at our app.”
As e-commerce retailers look to novel delivery approaches like
in-home deliveries, remote security technology is even more
relevant. According to the survey, nearly a third (32 percent) of
Americans who live in houses or townhomes would allow packages to
be delivered inside their homes if they had a live streaming home
security camera and/or smart door locks to remotely lock and unlock
their doors. Millennials are especially open to that idea, with
nearly half (47 percent) reporting they would allow in-home
delivery, compared to just 17 percent of Baby Boomers.
About Xfinity Home
Xfinity Home is the total home security and automation solution
from Comcast. This total home security service includes 24/7
professional monitoring, as well as battery and cellular backup,
remote arming and disarming, real-time text and email alerts, 24/7
video recording, live video monitoring, lighting and thermostat
control, and smoke and water leak detection. Through the Works
with Xfinity partner program, Xfinity Home seamlessly integrates
best-in-class smart home devices into its platform. Whether at home
or on the go, customers can manage many devices and stay connected
to their homes via the mobile app, online portal, in-home
Touchscreen Controller, or on their TV with the Xfinity X1 platform
to ensure peace of mind. For more information, go
to www.xfinity.com/home-security.
About Comcast
Comcast Corporation (Nasdaq: CMCSA) is a global media and
technology company with two primary businesses, Comcast Cable and
NBCUniversal. Comcast Cable is one of the nation’s largest video,
high-speed internet, and phone providers to residential customers
under the XFINITY brand, and also provides these services to
businesses. It also provides wireless and security and automation
services to residential customers under the XFINITY brand.
NBCUniversal operates news, entertainment and sports cable
networks, the NBC and Telemundo broadcast networks, television
production operations, television station groups, Universal
Pictures and Universal Parks and Resorts.
Visit www.comcastcorporation.com for more
information.
Methodology
The Xfinity Home from Comcast Survey was conducted by Wakefield
Research (www.wakefieldresearch.com) among 1,000 U.S. adults, ages
18+, who live in a house or townhome, between November 15 and
November 16, 2017, using an email invitation and an online survey.
Results of any sample are subject to sampling variation. The
magnitude of the variation is measurable and is affected by the
number of interviews and the level of the percentages expressing
the results. For the interviews conducted in this particular study,
the chances are 95 in 100 that a survey result does not vary, plus
or minus, by more than 3.1 percentage points from the result that
would be obtained if interviews had been conducted with all persons
in the universe represented by the sample.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171214005409/en/
Comcast CorporationCharlie Douglas,
215-264-8020charlie_douglas@comcast.com
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