HENDERSON, NV--(NewMediaWire - Oct 10, 2017)
- Duo World, Inc. (OTC
PINK: DUUO) In present context, sharing information and
interacting with people through network seems almost face-to-face.
Therefore, it is important that a peer-to-peer connection takes
place with minimal latency. Unified communications and
collaboration are only possible through developments in real-time
communications. WebRTC (Web Real-Time Communication) is a
connection of communication protocols and application programming
interface that enables Real-Time communications via peer-to-peer
connections, to enable a plugin-free communication over a browser.
WebRTC brings many benefits to the table for its user, integrator,
and to the developer; an important aspect that was not available in
past communication and collaboration platforms.
FaceTone, a cloud based Communication and Collaboration
platform, provides the capability of managing customer interactions
in one single platform, while maximizing revenue opportunities by
providing a better customer experience. While the platform itself
is an epitome of efficiency FaceTone wants to provide its users an
even more rich experience through real-time communications. With
the help of WebRTC's successful architecture that supports browsers
and mobile apps based on real time communications through common
protocols, enable FaceTone's users a flawless & plugin-less
real-time communication experience.
Sukitha Jayasinghe, Senior Software Engineer of the Duo World
Inc., comments, "We want to give our clients the best solution, for
them to be able to provide the best services for their customers.
While FaceTone continues to gain momentum in the market it was
important to bring in an enriched user experience, and with
WebRTC's growing scope we integrated their capabilities to create a
flawless and improved end-customer experience."
About Duo World Inc.
Duo World Inc., having its headquarters in Nevada, United
States, and its software development center in Colombo, Sri Lanka,
has been catering to companies in the space of Customer Life Cycle
Management, Customer Care, Billing, Business Intelligence and
Contact Center Management solutions across the globe. Driven by
innovation, Duo World Inc. has favored enterprises in many ways,
including efficiency, cost reduction, revenue optimization and
continuous value addition to their product or service
offerings.
Duo World Inc. (DUUO) is one of the leading providers of
enterprise solutions for the Asia Pacific Region. Through the
company's API driven Cloud Communication, Subscriber Management and
Billing Solution, Data Visualization Tool and more, it has secured
a significant market share in the industry, managing millions of
subscribers.
Learn more about Duo World Inc. at www.duoworld.com
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