TIDMPETS
RNS Number : 3217O
Pets At Home Group Plc
31 January 2023
FOR IMMEDIATE RELEASE, 31 JANUARY 2023
Pets at Home Group Plc: Q3 FY23 Trading Statement
For the 12 week period to 5 January 2023
FY PBT guidance raised after record Q3 consumer revenues
Financial Highlights
-- Consumer revenue(1) up 9% yoy with growth underpinned by a
record number of consumers and pleasing volume growth. Consumer
revenues(1) up over 30% vs pre-pandemic.
-- Group revenue up 8.8% to GBP347.5m, with growth remaining
ahead of our medium term ambition. Group like-for-like(2) (LFL)
revenue up 8.3%, accelerating from Q2.
o Vet Group revenue increased by 18.1%, with LFL(2) revenue up
18.0%. Across our general practices we recently broke the GBP10m
weekly sales barrier for the first time.
o Retail revenue increased by 8.0%, with LFL(2) revenue up 7.6%,
including a record trading day of over GBP8m. All categories were
in growth through the quarter and we delivered further progress in
our relative price competitiveness.
-- Resilient gross margin performance, in line with management
expectations, and a strong grip on operating costs supported good
profit and cash conversion across the business.
Outlook
-- Robust trading momentum has continued into Q4, and with 8
weeks of the year left to trade, we now expect FY23 Group
underlying PBT(3) towards the upper end of the current consensus
range of GBP126-136m, ahead of previous guidance of cGBP131m.
-- Our balance sheet remains robust and we expect to finish the year in a net cash(4) position.
-- Looking ahead to FY24,
o We have clarity over the move in National Living Wage which at
an increase of 9.6% is in line with our expectations.
o Our USD requirements are now c70% hedged at an average rate of
$1.18 (FY23 fully hedged at $1.34).
o Freight container rates continue to move favourably.
o We continue to closely monitor the situation on energy.
Strategic Progress
-- Sustained momentum across key strategic KPIs and consumer acquisition metrics;
o Sign ups to our Puppy and Kitten Club continued at pace,
averaging over 23,000 per week, three-fold higher than
pre-pandemic, further boosting our embedded lifetime value
opportunity.
o New client registrations across our veterinary general
practices remained strong, averaging 8,000 per week, growing our
active client base to 1.7m.
o The number of active VIPs increased 8% YoY to 7.6m, with those
engaging across more than one channel representing 27% of VIPs.
o The number of subscription plans(5) across the Group grew 9%
YoY to 1.6m, now generating over GBP135m in annualised recurring
consumer revenue(1) .
-- Continued progress in the development of our digital
platform, with Q3 seeing the launch of an enhanced mobile app
bringing together VIP and shopping in one easy to use
experience.
-- Development of our new purpose-built distribution facility
remains on track to become operational by summer 2023, with the
build stage now concluded and first inbound deliveries
complete.
-- Launched new trial of the capability to offer customers nutrition subscriptions in-store.
-- Introduced a new digital tool in our vet group to enable
quick and easy appointment booking, payment, and communication
between practice and client, removing friction from the consumer
experience.
Lyssa McGowan, Chief Executive Officer, commented:
We delivered a really pleasing Q3 with acceleration in sales
momentum across the platform. Importantly, the quality of our
growth remains strong as we continue to grow volumes and attract
new consumers through offering compelling value and service, in
what remains a challenging inflationary environment.
It was particularly pleasing to see our accessories category
return to growth, supported by the strong performance in our
Christmas range, demonstrating that consumers still want to treat
their beloved pets in these challenging times. Our Vet Group
continued to grow its client base, adding 8,000 new clients a week
in Q3, with annualised average practice revenues now reaching
GBP1.1m.
I am also delighted to announce the appointment of Kathryn Imrie
as our new Chief Consumer Officer, a key role as we further
integrate our consumer offering. Kathryn will bring a range of
critical skills and external expertise into the business. This
completes the recent changes to our Executive team and marks a
step-change in our journey to build a consumer-centric,
omnichannel, pet care platform.
Creating a better world for pets and the people that love them
lies at the heart of our strategy, and I am incredibly proud that
our annual Christmas fundraiser, Santa Paws, raised an incredible
GBP2.1m for charities.
Conference Call
A conference call for analysts and investors will be held at 9am
today. To join the call in listen-only mode, please click on the
following link
(https://stream.brrmedia.co.uk/broadcast/63b535cbd908a85f58e0d1d0).
Those wishing to participate in the Q&A session should email
petsathome-maitland@h-advisors.global for details. A recording will
be available at http://investors.petsathome .
Strategic Key Performance Indicators
Q3 YTD Q3 YTD
Measure FY23 FY22 YoY change
Number of active VIPs(6) (m) 7.6m 7.1m 7.8%
--------------------------------------- -----------
Consumer revenue(1) from services(7)
(GBPm) 437.7m 402.8m 8.7%
32.2% 31.9% 32bps
--------------------------------------- -----------
VIP consumer revenue(1,8) (GBPm) 1,186.8 1,053.2 12.7%
--------------------------------------- -------- -------- -----------
Consumer revenue(1) per FTE colleague
(GBPk) 171.6 154.9 10.7%
--------------------------------------- -------- -------- -----------
1. Consumer revenue includes total revenue across the Group
including consumer sales made by Joint Venture vet practices, and
therefore differs to the fee income recognised within Vet Group
revenue.
2. Like-for-like revenue comprises total revenue in a financial
period compared to revenue achieved in a prior period, for stores,
omnichannel operations, grooming salons, and vet practices that
have been trading for 52 weeks or more.
3. Underlying profit before tax (PBT) is based on pretax profit
before the impact of certain costs or incomes that derive from
events or transactions that fall outside the normal activities of
the Group and are excluded by virtue of their size and nonrecurring
nature, in order to reflect management's view of the performance of
the Group. Certain pre-opening costs associated wth our new
distribution centre are excluded from underlying PBT.
4. Net cash is defined as cash and cash equivalents less loans and borrowings.
5. Total number of plans across Vet Group health plans,
omnichannel subscription platforms Easy Repeat and Subscribe &
Save.
6. Number of VIP loyalty club members who transacted across the
group in the last 52 weeks from end of the reporting period.
7. Defined as consumer sales made by JV vet practices, company
managed vet practices, grooming services, subscriptions, pet sales
and pet insurance commissions.
8. VIP consumer revenue is shown on a rolling 12 month basis rather than a year-to-date basis.
Our next scheduled update will be our FY23 preliminary results
announcement on 25 May 2023.
Investor relations Enquiries
Pets at Home Group Plc:
Andrew Porteous, Director of Investor Relations +44 (0) 7740 361 849
Chris Ridgway, Head of Investor Relations +44 (0) 7788 783 925
Media Enquiries
Pets at Home Group Plc:
Natalie Cullington, Head of Communications +44 (0) 7974 594 701
H/Advisors Maitland:
Clinton Manning +44 (0) 7711 972 662
Joanna Davidson +44 (0) 7827 254 567
About Pets at Home
Pets at Home Group Plc is the UK's leading pet care business,
providing pets and their owners with the very best advice, products
and care. Pet products are available online or from our 457 stores,
many of which also have vet practices and grooming salons. The
Group also operates a leading small animal veterinary business,
with 444 veterinary General Practices located both in our stores
and in standalone locations. For more information visit:
http://investors.petsathome.com/
Disclaimer
This trading statement does not constitute an invitation to
underwrite, subscribe for, or otherwise acquire or dispose of any
Pets at Home Group Plc shares or other securities nor should it
form the basis of or be relied on in connection with any contract
or commitment whatsoever. It does not constitute a recommendation
regarding any securities. Past performance, including the price at
which the Company's securities have been bought or sold in the
past, is no guide to future performance and persons needing advice
should consult an independent financial adviser. Certain statements
in this trading statement constitute forward-looking statements.
Any statement in this document that is not a statement of
historical fact including, without limitation, those regarding the
Company's future plans and expectations, operations, financial
performance, financial condition and business is a forward-looking
statement. Such forward-looking statements are subject to risks and
uncertainties that may cause actual results to differ materially.
These risks and uncertainties include, among other factors,
changing economic, financial, business or other market conditions.
These and other factors could adversely affect the outcome and
financial effects of the plans and events described in this
statement. As a result you are cautioned not to place reliance on
such forward-looking statements. Nothing in this statement should
be construed as a profit forecast.
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