Cloudcall Group PLC Launch of New Products (3302O)
May 17 2018 - 2:00AM
UK Regulatory
TIDMCALL
RNS Number : 3302O
Cloudcall Group PLC
17 May 2018
The information contained within this announcement is deemed to
constitute inside information as stipulated under the Market Abuse
Regulation (EU) No. 596/2014. Upon the publication of this
announcement, this inside information is now considered to be in
the public domain.
17 May 2018
CloudCall Group plc
("CloudCall", the "Company" or the "Group")
CloudCall launches messaging capabilities, extending its
integrated telephony service into a unified communications suite
for CRM
CloudCall (AIM: CALL), a leading cloud-based software business
that integrates communications technology into Customer
Relationship Management (CRM) platforms, is pleased to announce the
launch of its new Instant Messaging and SMS products, significantly
enhancing its customers' ability to manage communications through
multiple channels.
CloudCall's unified communications service now provides
customers with both internal and external messaging capabilities
that work alongside CloudCall's existing telephony service, within
a single intuitive user interface. As with CloudCall's telephony
service, messaging can be initiated and logged from within the
customer's CRM system, significantly improving user experience,
enabling more conversations, and more effective monitoring and
reporting of user activity.
CloudCall's new messaging services will be offered as both free
to use and paid-for premium versions, from which the Company
expects to generate significant upsell opportunities and increased
recurring revenues per user.
The new services are the first additional features to be
launched using the Company's new unified architecture demonstrating
the speed that new functionality can be built and delivered with
this framework. This software architecture also accelerates the
speed at which CloudCall's unified communications functionality can
be integrated with additional CRMs.
Simon Cleaver, Chief Executive Officer of CloudCall,
commented:
"The addition of messaging combined with our existing telephony
service, all tightly integrated into the customer's CRM, from one
clean and logical interface is a huge step forward for
CloudCall.
"We have been witnessing steadily growing demand from end-users
wanting to drive message-based communications with their customers,
directly from the CRM. This demand is particularly strong from
recruitment companies. We listened hard and collaborated with these
customers during the development process and are very excited by
the initial feedback we've received.
"These new products are hugely relevant to the marketplace we
operate in and I believe will greatly enhance CloudCall's
appeal."
CloudCall will be showcasing the new functionality for investors
during a webinar to be held at 11am on Tuesday 5(th) June.
For further information and to register for this event, go to
https://www.cloudcall.com/webinars/
For further product information, go to
www.cloudcall.com/integrated-messaging/
For further information, please contact:
CloudCall Group plc Tel: +44 (0)20
Simon Cleaver, Chief Executive 3587 7188
Officer
Paul Williams, Chief Financial
Officer
Cenkos Securities (Nominated Adviser Tel: +44 (0)20
and Joint Broker) 7397 8900
Stephen Keys / Callum Davidson
/ Nick Searle
Arden Partners (Joint Broker) Tel: +44 (0) 20
Steve Douglas / Ciaran Walsh 7614 5900
About CloudCall Group Plc
CloudCall is a software and unified communications business that
has developed and provides a suite of cloud-based software and
communications products and services. CloudCall's products and
services are aimed at enabling organisations to leverage their
customer data to enable more effective communications.
The CloudCall suite of software products allows companies to
fully integrate telephony and messaging capability into their
existing CRM software, enabling communications to be made,
recorded, logged and categorised from within the customer
relationship management (CRM) system with detailed activity
reporting and powerful business intelligence capable of being
easily generated.
At the end of December 2017, the Company had approximately 120
staff based predominantly in Leicester (UK) and Boston (US), with
over 23,000 end-users relying on CloudCall technology to power
their daily communications.
This information is provided by RNS
The company news service from the London Stock Exchange
END
PRLUNAVRWKAVAAR
(END) Dow Jones Newswires
May 17, 2018 02:00 ET (06:00 GMT)
Cloudcall (LSE:CALL)
Historical Stock Chart
From Apr 2024 to May 2024
Cloudcall (LSE:CALL)
Historical Stock Chart
From May 2023 to May 2024