ASTRICON  - Sangoma Technologies Corporation (TSX VENTURE:STC), a leading
provider of hardware and software components that enable or enhance IP
Communications Systems for both voice and data, announced the launch of the
Sangoma Answering Machine Detection (AMD) for Asterisk software solution.
Providing backward compatibility to Asterisk 1.4, AMD for Asterisk delivers all
of the features of other sophisticated dialer analytics packages at a
price-point aligned with the open source marketplace. AMD for Asterisk is
available immediately to select early-adopters and Sangoma anticipates a general
availability release before the end of 2012. Sangoma made the announcement at
AstriCon, the world's foremost gathering of the Asterisk open source community
currently taking place October 23 through 25, 2012 in Atlanta. 


"Outbound call centers strive to optimize profitability by keeping agents on the
line with prospects as near to 100 percent of the time as possible. With
Sangoma's solution, the call center system can quickly analyze every dialed call
to accurately determine if it should be connected to an agent," said Frederic
Dickey, director of professional services at Sangoma. "Using specialized neural
network algorithms, the Sangoma AMD for Asterisk solution is proven to deliver
AMD accuracy at levels of 95 percent in under 300ms and nearly 98 percent in
under two seconds. For the call center solution provider, this can deliver a
significant competitive edge. And for the call center operator, the result is
higher efficiency and higher profitability." 


The solution incorporates native support for Asterisk, and AMD functions can be
applied to TDM and SIP-based Voice over IP (VoIP) calls to provide
implementation flexibility in the mixed-technology environments that are
commonly found in many call center operations. 


"Sangoma is strongly committed to the open source community and is continually
developing cost-effective hardware and software solutions for open source
developers looking to incorporate new features and leading-edge performance into
their solutions," added Dickey. "We expect that the Sangoma AMD for Asterisk
solution will give open source call center system developers the ability to
stand toe-to-toe with big, proprietary system providers at a very attractive
price." 


Sangoma provides an industry-leading solution portfolio that enables the
interworking of a wide variety of disparate TDM and IP networks, clouds,
protocols, services, devices, and applications. Its portfolio includes
award-winning voice and data boards, transcoding and gateway software, and
standalone gateway appliances, designed for simple integration with open source
and closed source IP PBX applications, Contact Centers, Unified Communications
Systems and Service Provider Networks. For more information about the Sangoma
portfolio of IP telephony and network integration solutions, or to locate an
authorized reseller, visit www.sangoma.com.


About Sangoma Technologies Corporation 

Sangoma is a leading provider of hardware and software components that enable or
enhance IP Communications Systems for both telecom and datacom applications.
Enterprises, SMBs and Carriers in over 150 countries rely on Sangoma's
technology as part of their mission critical infrastructures. Through its
worldwide network of Distribution Partners, Sangoma delivers the industry's best
engineered, highest quality products, some of which carry the industry's first
lifetime warranty. The product line includes data and telecom boards for media
and signal processing, as well as gateway appliances and software.


Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX
Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be
found at www.sangoma.com.


FOR FURTHER INFORMATION PLEASE CONTACT: 
Sangoma Technologies Corporation
Jeffrey Dworkin
Director of Marketing
905.474.1990 x109
jdworkin@sangoma.com
www.sangoma.com


Parallel Communications, Inc.
John Stafford
515.708.1296
jstafford@parallelpr.com
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