Videotron recorded growth for the eighth consecutive year in 2011, solidifying
the telecommunications/entertainment industry-leading position it has built
through superior customer service and products, services and content designed
for Quebecers. Consumers confirmed their strong relationship with the Company on
two separate metrics, ranking Videotron the most respected telecommunications
provider in Quebec for the seventh year in a row(1) and reporting the highest
telecom customer satisfaction rate in Canada and the greatest likelihood of
recommending their carrier.(2)


"I am particularly proud to note that this connection between Videotron and its
customers has held up for years," said Robert Depatie, President & CEO of
Videotron. "I believe we owe our success to two factors: a clear mission which
consists in delivering the best possible customer experience and a team of 6,000
talented employees dedicated to accomplishing that mission." 


Internet access: still #1, still the fastest across Quebec

Videotron held its leading position as Quebec's top high-speed Internet Service
Provider with 1,332,500 subscribers for its cable modem services as of December
31, 2011. 


Videotron also rolled out wireless Internet service to the Beauce, Lower St.
Lawrence, Victoriaville, Drummondville, Monteregie/Eastern Townships,
Laurentians/Mont-Laurier, Lac Saint-Jean and North Shore regions in late 2011.
Consumers in those areas can now enjoy a better Internet experience on
Videotron's advanced 4G wireless network. 


Cable TV: new services and more content

As of December 31, 2011, there were 1,861,500 subscribers to Videotron's cable
TV service. The uncontested video-on-demand leader, Videotron offers customers
not only the best French-language high-definition (HD) catalogue but also the
largest in Canada. 


Videotron introduced a number of service enhancements in the course of the year.
Its selection of HD sports programming was expanded with the addition of TVA
Sports, RDS2 and RDS INFO to illico TV's channel line-up and four new sports
channels on illico mobile: RDS/RDS2 and TSN/TSN2. Fans of hockey, soccer, mixed
martial arts and tennis welcomed the eagerly awaited arrival of Sportsnet ONE.


Several other channels were also added to Videotron's extensive HD line-up,
including CASA, Mlle, Bravo, Discovery Channel and SPACE.


Movie buffs, fashionistas, news junkies and budding chefs in Gatineau and
environs were not forgotten. Videotron brought them 20 new HD channels: APTN,
CBC News Network, CNN, Cinepop, LCN, Mlle, Mpix, MusiquePlus, MusiMax, NBA TV
Canada, Oasis, OWN, Planete, RDS2, Speed, Super Ecran 2, TFO, TVA Sports, Yoopa
and Zeste.


On March 27, 2012, Videotron will announce details of illico TV: The New
Generation, a new experience designed by Quebecers for Quebecers. Videotron is
building on 50 years of expertise in cable television to propel its customers
into a new entertainment universe. 


Mobile telephone service: more and more Quebecers talking without end

Videotron's new mobile telephone service, launched in the fall of 2010,
continues to gain new users. As of the end of 2011, the number of subscriber
connections had more than doubled from the same date of the previous year to a
total of 290,600. The service was rolled out to the Beauce, Saguenay-Lac-St-Jean
and Outaouais regions. Residents of those regions can now join the Videotron
experience by subscribing to two of the Company's services: mobile telephone and
mobile Internet. 


Videotron has also released a number of new devices over the past few months,
including the Galaxy Nexus(TM) from Google, the HTC Amaze(TM) 4G and its first
Windows Phone(R) 7.5 handset, the HTC Radar(TM) 4G. 


Videotron launched Lib tv, Canada's first mobile channel, in June 2011. It
steadily gained popularity, quickly attracting a zany, edgy audience interested
in innovative programming and logging more than a million viewings in a few
months. 


Cable telephone service: still growing

At the end of the fourth quarter of 2011, Videotron was providing cable
telephone service to 1,205,300 Quebec households and organizations, a net
increase of more than 90,000 from the end of 2010. Therefore, more than 1.2
million subscribers now enjoy free unlimited local and long-distance calls
between residential and business customers with mobile or cable telephone
services from Videotron.


Continuing investments

Videotron also continued spending on infrastructure and customer service by
injecting $3.3 million into its Customer Contact Centre in Gatineau. The
investment created 106 new jobs in addition to the 100 permanent jobs created
since May 2010 in the region. More than $1 million has been committed to
training for new employees and $2.3 million to the new premises. In all,
Videotron created more than 540 new jobs across Quebec in 2011, bringing its
total workforce to 6,000. 


Videotron (www.videotron.com), a wholly owned subsidiary of Quebecor Media Inc.,
is an integrated communications company engaged in cable television, interactive
multimedia development, and Internet access, cable telephone and mobile
telephone services. Videotron is a leader in new technologies with its
interactive Digital TV service and its broadband network, which supports
high-speed cable Internet access, analog and digital cable television, and other
services. As of December 31, 2011, Videotron was serving 1,861,500 cable
television customers, including 1,400,800 subscribers to its digital service.
Videotron is also the Quebec leader in high-speed Internet access, with
1,332,500 subscribers to its cable service as of December 31, 2011. As of the
same date, Videotron had 290,600 subscriber connections to its mobile telephone
service and was providing cable telephone service to 1,205,300 Quebec households
and organizations. For the seventh consecutive year, Videotron was named
Quebec's most respected telecommunications company by Les Affaires magazine,
based on a Leger Marketing survey. 


Follow us on the Web : www.facebook.com/videotron 

Follow us on Twitter : www.twitter.com/videotron

(1) Leger Marketing survey.

(2) Leger Marketing and International Data Corporation (IDC), Consumer
Satisfaction Metrics: Consumer Satisfaction Across Voice, Internet, TV and
Wireless Service Providers (CA5CT11, August 2011).
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