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Digital leaders producing results from their
digital strategies focus on investments that deliver the highest
returns according to CGI's global research
MONTRÉAL, July 18,
2023 /CNW/ - CGI (TSX: GIB.A) (NYSE: GIB) announced
today the findings from its global proprietary research based on
interviews with 1,764 business and IT executives in 21 economic
sectors. The findings reveal that digitization is driving business
model reconfiguration at record levels, with two-thirds of
executives saying it has a high impact on their organization, up
nearly 10 percentage points over two years.
At the same time, just 1 in 5 executives interviewed say their
organization's business models have a high degree of
agility to address digitization, including the integration of
new technologies such as AI. Two in 5 executives point to legacy
systems among the key barriers to successful digitization.
Over 90% of interviewed executives indicate they have digital
strategies, with 31% now extending those strategies to their
external ecosystems. While this indicates progress over previous
years' research, just 30% of those executives state their
organizations are producing expected results from their digital
strategies; these organizations are identified as the digital
leaders.
When it comes to data strategy, 1 in 5 executives interviewed
extend their data strategy across their value chain and partners.
Across all executives interviewed, the most common areas of
investment for improving data strategy are improving data quality
(83%) and data management and governance (83%).
CGI's research also reveals a correlation between business model
agility and digital strategy results. Those executives rating their
organizations' business model agility as very high are three times
more likely to produce expected results from their digital
strategies.
"The gap between those organizations with a digital strategy and
those producing results is clear evidence that we are still in the
'early days' of the holistic digitization of organizations—and
society at large," said François Boulanger, CGI President and Chief
Operating Officer (COO). "Many of the executives we spoke with
cited the challenging economic environment as a key driver for
sharpening their focus on the most critical digital initiatives
that will deliver the highest financial returns and drive
resiliency. At CGI, delivering ROI-led digitization is at the core
of our partnership approach to help clients address this
focus."
CGI's research demonstrates that digital leaders are ahead of
their peers in areas such as:
- Aligning and integrating their business and IT organizations to
support and execute strategy;
- Increasing business model agility to adapt to
digitization;
- Extending strategies for digitization, data and cybersecurity
to their external ecosystems; and
- Experiencing fewer challenges from their legacy systems and
cultural change.
"Our global research is instrumental in helping CGI's
consultants as they partner with clients to think boldly and act
pragmatically in both the development and execution of their
business priorities," adds Jean-Michel Baticle, CGI President and
COO. "More than ever, executives are leading their organizations to
balance short- and long-term strategies in the midst of rapid—and
recurring—change in order to unlock value and deliver on customer
expectations. Through our findings, we share insights and best
practices from across industries globally as well as the attributes
of the digital leaders."
About CGI's global
research
Annually, CGI leaders around the world conduct in-depth
interviews with business and IT executives on a range of strategic
topics affecting their enterprises. The resulting industry
insights—including the attributes of digital leaders—lead to
actions that help clients better serve their customers and
citizens. This year, CGI interviewed 1,764 executives, a majority
of whom are C-level, across the industries and geographies the
company serves. These in-depth discussions covered topics such as
digitization, business agility, innovation, cybersecurity,
regulatory compliance, sustainability, change management and more.
Over the past five years, one million data points have been
collected through this research for trending and comparison
purposes. Learn more at cgi.com/voice-of-our-clients.
About CGI
Founded in 1976, CGI is among the largest independent IT and
business consulting services firms in the world. With 91,000
consultants and professionals across the globe, CGI delivers an
end-to-end portfolio of capabilities, from strategic IT and
business consulting to systems integration, managed IT and business
process services and intellectual property solutions. CGI works
with clients through a local relationship model complemented by a
global delivery network that helps clients digitally transform
their organizations and accelerate results. CGI Fiscal 2022
reported revenue is $12.87 billion
and CGI shares are listed on the TSX (GIB.A) and the NYSE
(GIB).
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SOURCE CGI Inc.