Contract designed to mature operational
services to boost business efficiency and growth
LONDON, Feb. 27, 2018 /CNW Telbec/ - CGI (NYSE: GIB)
(TSX: GIB.A) has been awarded the One IT Operations Outsourcing
contract by UK telecommunications company TalkTalk. The contract
will see CGI strengthen and transform TalkTalk's operational
services over the next five years.
TalkTalk's five year One IT Operations contract forms part of a
business-wide transformation programme for better customer
experience and operational excellence. Having developed its IT
estate organically over the past decade, TalkTalk is looking to
improve operational efficiency – and, ultimately, drive further
growth – by consolidating its IT systems and processes and evolving
its approach from reactive to proactive and preventative.
In leading the business to a mature operational model across
both systems and processes, CGI will modernise the operation of
TalkTalk's IT estate with a cohesive suite of monitoring and CGI's
proprietary automation tools to drive efficiency and reliability,
generating a stable platform for future operations. As part of this
work, CGI will manage the migration of TalkTalk's apps into the
private cloud, providing enhanced stability, capacity and improved
capabilities for validating future releases.
Gary Steen, CTO, TalkTalk said,
"CGI demonstrated strong leadership and a clear ability to impart
change and maturity into TalkTalk, both in terms of evolving the IT
estate but also our working practices and behaviours. It was that
leadership stance and transformational change capability that
really stood out for us during the selection process, as well as
impressive synchronisation across CGI's global offices when it came
to systems and processes."
Tara McGeehan, President, CGI UK,
commented, "The UK's telecoms market continues to be hugely
competitive, and with the regulatory environment putting more
pressure on organisations than ever before, it's crucial that key
industry players like TalkTalk get their operational systems and
processes in good order. CGI's local industry expertise,
combined with our global insight, puts us in a great position to
help TalkTalk fulfil their future growth plans."
About CGI
Founded in 1976, CGI is the fifth largest
independent end-to-end IT and business consulting services firm in
the world. With approximately 72,500 professionals worldwide, CGI
offers comprehensive end-to-end IT and business consulting
services, systems integration as well as IT and business process
outsourcing services. These services are complemented by CGI's
intellectual property solutions that help clients accelerate value
creation and leverage digitalization. With annual revenue of
C$10.8 billion, CGI shares are listed
on the TSX (GIB.A) and the NYSE (GIB). Website: www.cgi.com
Forward-Looking Statements
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SOURCE CGI Group Inc.