Walmart Launches New Pet Care Services, Continues to Expand Full Suite of Pet Offerings
November 12 2020 - 8:00AM
Business Wire
Leading Pet Retailer Brings Customers
Affordable Pet Insurance, Pet Sitting and Dog Walking Services
Walmart understands pets aren’t just pets, they’re family.
That’s why today, Walmart is announcing its continued expansion of
its full suite of Pet offerings with the launch of Walmart Pet Care
– a full-service, omnichannel pet care offering that makes holistic
care easy, simple and affordable for the 90 million pet owners who
shop at Walmart. The retailer is leveraging industry-leading
providers to bring customers trusted pet care programs in one
place, including Walmart Pet Insurance and convenient pet care
services like dog-walking and pet sitting.
“We’re on a mission to help families live better – and that goes
for pets, too,” said Melody Richard, merchandising vice president,
Pets. “Especially as adoption rates soar as a result of the
pandemic and more people become pet owners, this was the perfect
time to launch expanded services in Walmart Pet Care for our
customers. As the most shopped omnichannel retailer for pet
products, our new pet care services and support offer our customers
trusted, convenient services that provide the exceptional care
their pets deserve.”
In the U.S., 98% of pets remain uninsured*, even though
one-third of Americans cannot cover an unexpected medical bill over
$100**. As every pet parent’s trusted companion, Walmart offers
Walmart Pet Insurance, an accessible insurance solution in the same
place customers buy their pet food and fill their pet’s
prescriptions. In collaboration with Petplan, North America's most
comprehensive pet insurance provider^, Walmart customers can save
up to 10% on their policies and can sign-up for an insurance plan
that provides coverage for veterinary fees due to accident, injury
or illness, including chronic and hereditary conditions. Walmart
Pet Insurance also makes it easy for customers to file claims and
schedule appointments through Petplan’s digital service. Each
policy also includes access to $1000 worth of online virtual vet
appointments at no additional charge.
Walmart Pet Care will also include new pet sitting and dog
walking services through Rover, an easy-to-use website and app that
provides access to trusted neighborhood care. Through Rover, pet
parents can quickly and easily book pet sitters and dog walkers
from over 300,000 providers in their communities across the
country. Walmart is working with Rover to provide customers with
convenient pet sitters and dog walkers that match each pet,
lifestyle and budget. As a perk for pet owners who book services
through Rover, Walmart customers will receive a $20 Walmart gift
card for their first completed service and another $20 Walmart gift
card if they complete their fifth services within six months.
Walmart Pet Care includes Walmart PetRx, in-store and online
pharmacy services introduced by Walmart in 2019, that give
customers the opportunity to fill pet prescriptions at prices
significantly below competitors. Walmart Pet Care is just one of
the recent investments the retailer has made in the Pet category,
joining its growing assortment of over 1,800 premium and specialty
pet products and the expansion of in-store vet clinics that offer
Walmart customers quality pet care, conveniently where they
shop.
For more information on Walmart Pet Care, visit
Walmart.com/PetCare.
*Source: Total Pets Insured. (2020, June 11). Retrieved from
https://naphia.org/about-the-industry/section-2-total-pets-insured/
**Source: Facts + Statistics: Pet statistics. (2020). Retrieved
from
https://www.iii.org/fact-statistic/facts-statistics-pet-statistics
^Source: Most comprehensive according to Consumer’s Advocate based
on a comparison of injury and illness coverage between Petplan and
North American pet insurance providers.
About Walmart Walmart Inc. (NYSE:WMT) helps people around
the world save money and live better – anytime and anywhere – in
retail stores, online, and through their mobile devices. Each week,
over 265 million customers and members visit approximately 11,500
stores under 56 banners in 27 countries and eCommerce websites.
With fiscal year 2020 revenue at $524 billion, Walmart employs 2.2
million associates worldwide. Walmart continues to be a leader in
sustainability, corporate philanthropy and employment opportunity.
Additional information about Walmart can be found by visiting
http://corporate.walmart.com, on Facebook at
http://facebook.com/walmart and on Twitter at
http://twitter.com/walmart.
About Petplan Petplan insurance policies are administered
by Fetch Insurance Services, LLC (Fetch Insurance Agency, LLC in
Michigan), d/b/a Petplan (Petplan Insurance Agency, LLC in
California) and underwritten by XL Specialty Insurance Company, a
Stamford, CT, Insurance Company, A.M. Best rated A+ and AGCS Marine
Insurance Company, a Chicago, IL, Insurance Company, A.M. Best
rated A+ and a member of the Allianz Group, in the U.S. and XL
Specialty Insurance Company - Canadian Branch in Canada.
Information accurate as of November 2020. Coverage is subject to
terms and conditions, less any applicable policy limits, deductible
or co-pay, and pursuant to all policy exclusions. Policy terms and
conditions may vary by state or province. Virtual Visits are
referred to in the policy as Telehealth treatments. Telehealth
currently not available in NY, MO, NJ, WA, & CA. Most
comprehensive according to Consumer’s Advocate as of September 2020
based on a comparison of injury and illness coverage between
Petplan and North American pet insurance providers.
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version on businesswire.com: https://www.businesswire.com/news/home/20201112005428/en/
Raven Washabaugh, 800-331-0085
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