New Capabilities Simplify On-Prem and
Multi-Cloud VDI and DaaS
During the first six weeks of the transition to remote work in
early 2020, the total number of cloud-deployed VMware Horizon
desktops grew by 82 percent1. As employees decide if they will
return to the office or continue working remotely in some manner,
VMware Horizon will continue to play a critical role in how IT
supports employees – no matter where they choose to work. VMware
(NYSE: VMW) continues to build out its industry-leading virtual
desktop infrastructure (VDI) and Desktop-as-a-Service (DaaS)
platform and today announced new capabilities to make it easier for
IT to manage Horizon deployments wherever they may be, on-premises
or in the cloud.
“Apps are moving to the cloud and employees are accessing them
from everywhere, creating a more complex environment for IT to
manage,” said Shankar Iyer, senior vice president and general
manager, End-User Computing, VMware. “VMware Horizon is a modern
platform built to reduce this complexity, increase management
efficiency, and improve employee productivity regardless of whether
the desktop and application workloads are on-premises, in the
cloud, or a hybrid of both.”
VMware Horizon is part of the VMware Workspace ONE platform and
many customers are leveraging these solutions to unify management
of devices, apps and desktops across multiple clouds. VMware
Anywhere Workspace is an integrated solution that enables employees
to work from anywhere with more secure, frictionless experiences.
It brings together VMware Workspace ONE with VMware Carbon Black
Cloud and VMware SASE.
Horizon Control Plane Services Available on More Cloud
Environments for Greater Flexibility
As organizations adopt a hybrid or multi-cloud architecture with
Horizon desktops and apps running on-premises and/or in one or more
public or private clouds, the Horizon Control Plane simplifies
things. IT teams can deploy, manage and scale virtual desktops and
apps across private and public cloud environments using the
cloud-hosted Horizon Control Plane. With hybrid delivery and
management of virtual apps and desktops, IT teams get the best of
both worlds. They can gain management efficiencies from the cloud
for their on-premises environment and expand use cases and capacity
to the cloud when they’re ready.
Today VMware is announcing several Horizon Control Plane
services are now available on additional cloud providers, offering
more flexibility when scaling desktops and apps to the cloud.
Services include:
- Universal Broker connects employees to their virtual
desktops and apps through the Horizon Pod or cloud based on
available capacity, location, preference, and more. In
addition to supporting on-premises deployments, VMware Horizon on
VMware Cloud on AWS, and Horizon Cloud on Microsoft Azure, this
service is now available for VMware Horizon on Azure VMware
Solution (AVS) environments.
- Image Management Service cuts down image maintenance
time and costs by centrally managing and distributing desktop
images across Horizon deployments. In addition to supporting
on-premises deployments, this service is now available for VMware
Horizon Cloud on Microsoft Azure.
- Application Management, powered by VMware App Volumes,
simplifies application delivery by packaging apps once and
deploying them across Horizon environments in real-time. By
separating app management from the desktop image, IT can reduce
image sprawl, helping simplify and save time in the app management
process. And by using Desktop-as-a-Service with VMware Horizon
Cloud on Microsoft Azure, customers can automate application
packaging without additional infrastructure.
- Cloud Monitoring Service reduces downtime with real-time
performance monitoring of the user session, virtual desktops, and
apps across Horizon environments. This service is now available for
VMware Horizon for Azure VMware Solution (AVS) environments.
- Lifecycle Management, enabled through
Desktop-as-a-Service with VMware Horizon Cloud on Microsoft Azure,
simplifies initial onboarding and continuous configuration by
enabling automatic install, upgrade and scaling of Horizon
infrastructure.
Stijn Haemhouts, deputy director ICT at Antwerp Police
Department described how the organization uses VMware Horizon to
get officers information and resources they need in the field,
“With VMware Horizon, we’ve essentially turned our police vans into
a mobile workplace. Thanks to VMware Horizon we can now deliver all
necessary information via our FOCUS platform to the agents in the
field. As a result, it now takes barely three minutes to be on the
crime scene while it used to be six and more.” Read the case
study.
New Updates and Integrations Help Customers Reduce VDI
Complexity and Total Cost of Ownership
A multi-cloud desktop and app delivery model can create
complexity, considering different clouds have different
infrastructure foundations and maintenance requirements. This can
lead to higher costs in management. Recent Horizon innovations
aimed to simplify these complexities and help IT save time and
reduce cost, include:
- Customers can use existing on-premises Horizon infrastructure,
such as Horizon Connection Servers, to support employees connecting
to public vSphere-based cloud environments like Horizon on Azure
VMware Solution and Horizon on VMware Cloud on AWS.
- Horizon now supports PostgreSQL, giving IT choice in selecting
an open-source database for Horizon events, if needed. From a
scalability standpoint, large enterprises can now connect up to
20,000 desktops and sessions per pod, reducing the number of pods
required in a Horizon deployment.
- Ongoing improvements to Blast protocol continue to help improve
employee productivity. Improvements include support for higher
resolution client displays like 8K monitors, support for the latest
NVIDIA Ampere GPUs, and High Dynamic Range (HDR) encoding for
improved user experience.
The pandemic has also now challenged IT teams to reimagine how
they support a distributed workforce. Investments made in remote IT
support – both in terms of technology and training – are paying off
as this practice is here to stay as many employees choose to
continue to work remotely.
VMware Workspace ONE Assist enables IT and help desk staff to
remotely support employees with device tasks and issues. Previously
IT could only remote into a mobile, special purpose frontline
device, or a physical PC with Workspace ONE Assist. However, today
VMware is announcing IT will be able to use Workspace ONE Assist to
remote into a Horizon session as well. Improving time to resolution
of IT issues, regardless of how employees are accessing their
desktop or apps, will help improve employee experience and
productivity. Workspace ONE Assist for Horizon is expected to be
available in VMware’s Q3 Fiscal Year 2022, ending October 29,
2021.
Paul Green, chief development officer for Angel MedFlight,
commented on the IT team’s use of Workspace ONE Assist, “Throughout
the pandemic, our IT team has been flooded with help desk tickets
and we spent a lot of time and effort fine-tuning our remote
support capabilities. Workspace ONE Assist played a key role in
helping us connect with employees who required ‘hands-on’ support.
It allowed our IT team to provide support as if they were sitting
right next to the employee.”
The Business Value of VMware Horizon
Earlier this year, IDC interviewed organizations that have
virtualized significant numbers of devices and applications with
VMware Horizon to evaluate their return on investment. Based on
these interviews, IDC concluded that they would realize benefits
worth an annual average of $4.50 million per organization ($356,200
per 100 users)2.
The IDC White Paper, sponsored by VMware, The Business Value of
VMware Horizon, states, “Study participants reported achieving
significant value through their use of VMware Horizon by providing
a better experience for users, including higher performing, more
reliable, and more flexible access to important business
applications, while optimizing the costs and staff time
requirements for running their device and application
environments.”
To learn more about VMware Horizon:
- Visit www.vmware.com/products/horizon
- Follow us on Twitter (@VMwareHorizon)
- Internal VMware data. March 13 to April 24, 2020.
- IDC White Paper, sponsored by VMware, The Business Value of
VMware Horizon. Doc # US48090721, Published June 2021.
About VMware
VMware software powers the world’s complex digital
infrastructure. The company’s cloud, app modernization, networking,
security, and digital workspace offerings help customers deliver
any application on any cloud across any device. Headquartered in
Palo Alto, California, VMware is committed to being a force for
good, from its breakthrough technology innovations to its global
impact. For more information, please visit
https://www.vmware.com/company.html.
VMware, Horizon, vSphere, Workspace ONE, Carbon Black Cloud and
VMware SASE are registered trademarks or trademarks of VMware, Inc.
or its subsidiaries in the United States and other
jurisdictions.
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version on businesswire.com: https://www.businesswire.com/news/home/20210803005655/en/
Angela Leaf VMware Global Communications Phone: +1 860 480 3367
aleaf@vmware.com
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