UserTesting Announces the illumi Award Winners at the Human Insight Summit 2022
October 18 2022 - 9:00AM
Business Wire
The illumi Awards continue to recognize
companies innovating with human insight to deliver exceptional
customer experiences
UserTesting (NYSE: USER), a leader in video-based human insight,
today announced the winners of the illumi Awards at The Human
Insight Summit (#THiS22). The Human Insight Summit is UserTesting’s
annual customer conference dedicated to helping organizations adapt
their businesses to continual changes taking place, through the
application of human insight. The event brings together some of the
best minds in research, design, product, and marketing from around
the globe from Fortune 500 companies to small and medium-sized
businesses.
“The illumi Awards are a highlight of the year, as we learn the
innovative strategies that companies employ for creating
exceptional customer experiences,” said Andy MacMillan, CEO of
UserTesting. “The stories coming from the illumi Awards are truly
inspirational, as they showcase the most innovative ideas in
providing exceptional customer experiences using the UserTesting
Human Insight Platform, that all companies should emulate.”
Winning organizations demonstrated an ability to leverage human
insight from UserTesting to achieve excellence in customer
experience, improved product and marketing innovation, and
heightened team productivity. Hundreds of organizations entered
submissions to win this year, resulting in 10 category winners and
12 Distinguished Luminaries, each with remarkable stories of
success and impact.
UserTesting congratulates all this year's illumi Award Winners
and Distinguished Luminaries.
Category Winners:
- Human Insight to Action Award: Tesco Bank
- CommUnity Leader Award: EssilorLuxottica Group
- Customer-Driven Evangelist Award: Deezer
- Transformation Award: ADT Security
- Outstanding Enterprise Success Story Award: Amazon Seller
Services
- Outstanding Emerging Business Award: Athletic Greens
- Outstanding Collaborator Award: Spread Group (Spreadshirt)
- Outstanding Innovator Award: ExxonMobil
- Groundbreaker Award: Schell Games
- Global Success Story Award: Costa Coffee
We also congratulate the Distinguished Luminaries:
1-800-PACK-RAT, Equinox, FanDuel, GSK, Philips Experience Design,
RBC, Ring, SkipTheDishes, Tealium, UHG, Walmart, and Wayfair.
About UserTesting UserTesting (NYSE: USER) has
fundamentally changed the way organizations get insights from
customers with fast, opt-in feedback and experience capture
technology. The UserTesting® Human Insight Platform taps into our
global network of real people and generates video-based recorded
experiences, so anyone in an organization can directly ask
questions, hear what users say, see what they mean, and understand
what it’s actually like to be a customer. Unlike approaches that
track user behavior then try to infer what that behavior means,
UserTesting reduces guesswork and brings customer experience data
to life with human insight. UserTesting has more than 2,500
customers, including more than half of the world’s top 100 most
valuable brands according to Forbes. UserTesting is headquartered
in San Francisco, California. To learn more, visit
www.usertesting.com.
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UserTesting, Inc. Andy Dear press@usertesting.com
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