Travelers Enhances Traverse App With Image Recognition Technology
September 01 2020 - 9:09AM
Business Wire
Customers can now use photo submissions to
streamline policy purchases
The Travelers Companies, Inc. (NYSE: TRV) today announced that
it has enhanced the ability to purchase its online personal
insurance product, Traverse, with a mobile app utilizing image
recognition technology. Through this upgrade, customers can now
purchase a policy in under a minute by using their smartphone to
take a photo of the item they wish to insure and answering a few
simple questions.
“Insuring your belongings is now as easy as taking a selfie,”
said Beth Maerz, Senior Vice President of Customer Experience and
Innovation at Travelers. “By providing the ability to upload an
image during the quoting process, we are simplifying the steps for
purchasing an insurance policy and allowing customers to protect
their belongings more quickly than ever before.”
Traverse offers coverage options for a range of items, including
laptops, mobile phones, musical instruments and jewelry, as well as
personal liability, which can serve as an alternative to renters
insurance. The entire process, from receiving a quote to filing a
claim, can be done online or by phone. Consumers simply select the
coverage they want and determine the limits that work best for
their situation. The average Traverse policy can cover several
items for $11 per month, and no-deductible options are
available.
The app also lets users access a rewards program where they can
refer friends to learn more about Traverse and complete other
challenges to earn points, which are redeemable for gift cards.
The Traverse app was developed in partnership with Pineapple, an
insurtech startup that originated in South Africa and relocated to
Hartford, Connecticut, to become part of the insurtech accelerator
Startupbootcamp. Pineapple won Connecticut Innovations’
VentureClash competition in 2019 and has grown significantly in the
past year with its innovative approach to personal insurance.
The new photo feature and access to the rewards system are
currently available on the Traverse app for customers in Texas and
will be offered in additional markets in the future. To download
the app, visit the Apple or Google app store. For more information,
visit traverseinsurance.com.
About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider
of property casualty insurance for auto, home and business. A
component of the Dow Jones Industrial Average, Travelers has
approximately 30,000 employees and generated revenues of
approximately $32 billion in 2019. For more information, visit
www.travelers.com.
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Media: Sperry Mylott, 860.277.5075
smylott@travelers.com
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