ServiceMaster Brands Announces Full Mobilization of Cleaning and Disinfecting Services for Businesses and Homes Against COVID...
April 07 2020 - 8:00PM
Business Wire
ServiceMaster Brands offers 90 years of proven
experience through a network of more than 2,200 small
businesses.
Network makes up one of the largest cleaning
and disinfecting service providers in North America.
ServiceMaster Brands, a leading provider of essential cleaning
and disinfecting services to homes and businesses, and a business
unit of ServiceMaster Global Holdings, Inc. (NYSE: SERV), announced
it is fully mobilizing its resources to support the national
response to the COVID-19 pandemic.
“As one of the largest and most experienced cleaning and
disinfection service providers in the world, we are certified and
trained for moments such as this,” said Aster Angagaw, president of
ServiceMaster Brands. “We are uniquely positioned, through our
ServiceMaster Restore, ServiceMaster Clean, and Merry Maids
businesses to provide disinfection services with up-to-date
protocols and standards in alignment with CDC, EPA and OSHA
guidelines.”
Disinfection and cleaning services are core ServiceMaster Brand
capabilities, and the company has already performed thousands of
COVID-19 related services across hundreds of healthcare facilities,
schools, businesses and homes, that are directly related to the
current COVID-19 pandemic. ServiceMaster Restore, ServiceMaster
Clean, and Merry Maids franchisees are working to protect their
customers, employees, and communities and help them adjust to the
shifting landscape by focusing on the following:
Customer Safety and Service needs (healthcare facilities,
schools, businesses and homes)
- Prioritizing the needs of healthcare facilities and healthcare
workers
- Providing services, including pre-contamination protocols,
post-contamination protocols and deep cleaning protocols with focus
on high-touch points and other sensitive areas in customer
environments
- Performing enhanced customer service protocols, based on
customer preferences and/or regulatory requirements, to minimize
person-to-person interactions
- Assisting essential businesses to stay open, and helping other
businesses safely return to work, through deep cleaning protocols
and services that help prevent the spread of COVID-19
- Deploying the 24-hour emergency response capabilities of
ServiceMaster Restore
- Monitoring information from the World Health Organization, the
Center for Disease Control (CDC), and relevant local and state
agencies, to adapt practices and protocols to continue to meet the
needs of employees and customers
- Leveraging the ServiceMaster network, capable of a one-hour
response within 98 percent of the United States home and businesses
population
- Leveraging 90 years of experience in cleaning and disinfecting
businesses and homes to protect customers
Employee Safety
- Increasing training, testing, and educational opportunities for
employees of the network, including certifications in the use of
personal protective equipment (PPE) and the adoption of social
distancing
- Offering updated health and safety protocols to prioritize
hygienic safety, based on guidance from the CDC to minimize the
spread of the coronavirus
- Ensuring adherence to strict health and safety protocols,
including limiting employee-to-employee in-person interaction (for
example, by enforcing ‘stay at home’ orders for ill/exposed
employees) and increasing disinfection frequency for tools and
materials
Resilience in Communities
- ServiceMaster Restore, ServiceMaster Clean, and Merry Maids are
holding regular virtual training sessions to ensure expertise
leveraged across the field in response to COVID-19
- The company’s experts are working closely with customers to
respond to exposure events and deliver uninterrupted services in a
timely matter
“We have been working around the clock, since the onset of this
crisis, helping our customers by providing our disinfection
services,” continued Angagaw. “Our clients are understandably
concerned about their environments. We have always been there when
our customers and communities need us the most, and now is no
different.”
About ServiceMaster Brands
ServiceMaster Brands is a leading provider of cleaning,
disinfection, restoration and related services in both the
residential and commercial markets, operating through an extensive
service network of providers in all 50 U.S. states and 10
countries. The company’s well-recognized brands include
ServiceMaster Restore (restoration and reconstruction),
ServiceMaster Clean (commercial cleaning), Merry Maids (residential
cleaning), AmeriSpec (home inspections) and Furniture Medic
(cabinet and furniture repair). ServiceMaster Brands is a business
unit of ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading
provider of essential residential and commercial services. To learn
more about ServiceMaster Brands go to www.servicemaster.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200407005854/en/
Kenneth Schweighofer | 973.896.5418 |
kenneth.schweighofer@servicemaster.com Investor Relations:
Jesse Jenkins | 901.597.8259 | jesse.jenkins@servicemaster.com
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