MOUNTAIN VIEW, Calif.,
Dec. 13, 2016 /PRNewswire/
-- Based on its recent analysis of the patient shared
decision-making (SDM) market, Frost & Sullivan recognizes
Health Dialog with the 2016 North American Frost & Sullivan
Award for Product Leadership. Health Dialog is a market leader in
SDM, having pioneered integrated, customized, white-label
decision-making solutions across the healthcare industry. Its
unique SDM program comprises proprietary, advanced analytics;
educational medical content and decision aids; as well as
multi-channel coaching strategies. These elements drive value-based
patient SDM to help enhance outcomes and lower costs of care for
customers.
Health Dialog offers a suite of integrated total population
health management services to help reduce costs and increase
quality of care for its customer base of health plans, self-insured
employers and providers. Its SDM program has three core
components:
- Predictive analytics: This technology employs
proprietary, advanced, modular analytics to stratify populations
into nine disease stages, from well to recovery, and predicts risk
of condition progression across the entire population segment.
Based on these 'Care Pathways,' Health Dialog tailors intervention
strategies, including modality and outreach, in line with clients'
clinical and economic goals.
- Evidence-based medical decision aids: Best-in-class
content covers 38 health topics and explains test, treatment, and
care options for chronic and preference-sensitive conditions.
Available online, in print and in DVD formats, these decision aids
are easily accessible, easy-to-use, and feature the experiences of
real people who have faced a treatment decision or are managing a
condition.
- Health coaching: Multi-channel strategies connect
patients and members with health coaches via digital platforms as
well as by phone, mail, text message, and face-to-face meetings.
The expert team comprises nurses, dietitians, respiratory
therapists, lifestyle coaches, and pharmacists with experience in
behavior change methodologies and motivational coaching.
"The company's comprehensive SDM tools and capabilities,
combined with its integrated suite of population health tools, are
unique in the industry. According to the population's requirements,
Health Dialog's clients can implement either a comprehensive and
tailored SDM program or just specific components," said Frost &
Sullivan Principal Analyst, Nancy
Fabozzi. "The company designs cost-effective patient
education and engagement strategies and ensures they are relevant
to every patient across disease stages and population segments,
facilitating consistent and efficient decision making."
"We are honored to receive this recognition from Frost &
Sullivan," said Health Dialog Chief Executive Officer Web
Golinkin. "Shared decision making is an essential tool to engage
and educate patients and a cornerstone of Health
Dialog's total population health management
solutions."
Health Dialog drew upon its vast experience in the market to
launch its Health Dialog Interact™ Personal Health Portal. This
portal helps risk-bearing organizations engage their entire
population, not just the unwell, to lead healthier lives. The
middle segment of the population, which is neither sick nor well
but has pre-conditions, accounts for 53% of an organization's
healthcare costs. The Health Dialog Interact Portal aims to guide
the largest possible group of members to better health.
The Health Dialog Interact Personal Health Portal is powered by
Health Dialog's proprietary analytics engine, the Care Pathways
models, which categorize individuals under one of the nine stages
of wellness beginning with 'well' and progressing through 'at
risk,' 'condition onset' and 'sentinel stage,' and ending with
'recovery.' By establishing the individual's position on the
pathway, Care Pathways' robust analytics makes communication and
engagement strategies more personalized and thus effective.
"Through the Health Dialog Interact Portal's multi-channel
communications capabilities, organizations can deliver all of
Health Dialog's assets—health coaching, SDM, care management
programs, and wellness tools—to the right person, at the right
time," noted Fabozzi. "Additionally, the portal links various
company assets that leverage SDM components to support medication
compliance, which can greatly reduce healthcare costs."
Overall, Health Dialog's SDM offerings, as well as its new
Health Dialog Interact Personal Health Portal, present payers and
providers with a comprehensive, integrated, and modular platform
that promote better patient engagement, helping them transition
toward value-based care and reimbursement.
Each year, Frost & Sullivan presents this award to the
company that has developed a product with innovative features and
functionality, gaining rapid acceptance in the market. The award
recognizes the quality of the solution and the customer value
enhancements it enables.
Frost & Sullivan Best Practices Awards recognize companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service, and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analysis, and extensive secondary research to identify best
practices in the industry.
About Health Dialog
Health Dialog Services Corporation is a leading provider of
population health management solutions. As a wholly owned
subsidiary of Rite Aid Corporation (NYSE: RAD), the company works
with the nation's largest health plans, employers and providers to
improve the health and wellness of their members, employees,
patients and customers while reducing costs and improving
performance in key quality measures, such as NCQA's HEDIS and CMS'
Stars ratings. Health Dialog's unique capabilities include data
analytics, a multi-channel coaching platform, shared
decision-making tools and a 24/7nurse line. For more information,
visit www.healthdialog.com.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in
collaboration with clients to leverage visionary innovation that
addresses the global challenges and related growth opportunities
that will make or break today's market participants. For more than
50 years, we have been developing growth strategies for the global
1000, emerging businesses, the public sector and the investment
community. Contact us: Start the discussion.
Contact:
Chiara Carella
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/frost--sullivan-commends-health-dialogs-shared-decision-making-aids-and-proprietary-predictive-technologies-for-the-healthcare-market-300376906.html
SOURCE Frost & Sullivan