RingCentral Leads with First Place & Highest Growth in 2020 Frost Radar UCaaS North American Market Report from Frost & Sulli...
February 11 2021 - 7:00AM
Business Wire
RingCentral, Inc. (NYSE:RNG), a leading provider of global
enterprise cloud communications, video meetings, collaboration, and
contact center solutions, today announced it has ranked first and
highest for growth in the 2020 Frost Radar™ UCaaS Market Report
from Frost & Sullivan for the second year in a row. Frost Radar
is an annual North American hosted IP telephony and UCaaS Radar
report, which delivers analysis of 30 providers on their growth and
innovation leadership, notable accomplishments in the past year,
and prospects for success based on their technology development
roadmaps and effective go-to-market strategies. RingCentral was
also ranked as the number one market share leader in a separate
report issued by Frost & Sullivan focused on growth
opportunities in the UCaaS market.
“In both 2019 and 2020, RingCentral retained its market share
lead with high growth rates propped up by a robust feature set
including mobility and video meetings; strong push into strategic
partnerships and channels; and accelerated penetration upmarket,”
said Elka Popova, global vice president for Connected Work, Frost
& Sullivan. “In 2020 RingCentral captured the opportunity to
enable remote working with compelling offerings (e.g., free
trials), which drove traction in healthcare, education and
government organizations, among other industry verticals.”
The 2020 Frost Radar UCaaS report highlights a number of key
strengths for RingCentral, including:
- Continued expansion of product capabilities centered on mobile
workers and distributed organizations enabling RingCentral to cater
to the growing number of people working from anywhere
- RingCentral Office offers an enterprise-grade phone system with
a broad set of UC features
- RingCentral Global Office solution caters to multinational
businesses
- Collaborative, multi-modal user experience, with team
messaging, video meetings, cloud phone system, SMS, global
coverage, open integration platform, and analytics—competitively
packaged and priced—set RingCentral solutions apart from most
competitors
- Flexible cloud technology and an open platform enable rapid
innovation and cost-effective scalability
- An extensive and expanding feature set addresses diverse and
evolving user needs
- Open platform and broad set of APIs enable businesses to more
directly impact business processes and build a large ecosystem of
ISV partners
“As the world embraces a flexible, work from anywhere
environment, there is an increasing need for a reliable, trusted
communications platform that will strengthen collaboration and
engagement among colleagues, customers, and partners,” said Jaya
Kumar, chief marketing officer, RingCentral. “We’re honored to be
recognized as the leader in this report from Frost & Sullivan.
Innovation is at the core of everything we do at RingCentral and we
are committed to continually offering businesses with
state-of-the-art collaboration and communications solutions.”
Results are based on the 2020 Frost Radar UCaaS report from
Frost & Sullivan. For more information, please view a
complimentary copy of the report. Results are not an endorsement of
RingCentral. Visit ww2.frost.com for more details.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business
cloud communications and contact center solutions based on its
powerful Message Video Phone™ (MVP™) platform. More flexible and
cost effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral offers three
key products in its portfolio including RingCentral Office® , a
Unified Communications as a Service (UCaaS) platform including team
messaging, video meetings, and a cloud phone system; Glip ® the
company's free video meetings solution with team messaging that
enables Smart Video Meetings™; and RingCentral cloud Contact Center
solutions. RingCentral’s open platform integrates with leading
third party business applications and enables customers to easily
customize business workflows. RingCentral is headquartered in
Belmont, California, and has offices around the world.
© 2021 RingCentral, Inc. All rights reserved. RingCentral,
Message Video Phone, MVP, RingCentral Office, Glip, Smart Video
Meetings, and the RingCentral logo are trademarks of RingCentral,
Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20210211005068/en/
Media Contact Mariel Santos mariel.santos@ringcentral.com
650-830-4493
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