Press Ganey Partners with Binary Fountain to Expand Transparency and Reputation Management Solutions
May 04 2016 - 7:00AM
Business Wire
Leading Technology Platform Enhances Patient
Experience, Performance Improvement Strategies
Press Ganey Holdings, Inc. (NYSE:PGND) today announced a
strategic partnership with Binary Fountain®, a leading provider of patient feedback
management solutions. Binary Fountain’s technology platform helps
hospitals, health systems and physician practices manage their
online reputation. The partnership with Binary Fountain will
further enhance Press Ganey’s ability to help clients achieve
greater caregiver accountability and build patient loyalty in an
increasingly consumer-driven market.
Press Ganey’s enhanced transparency solution will enable clients
to leverage their patient experience data by using Binary
Fountain’s technology to convert patient feedback into comments and
star ratings for their provider directory web pages. Using
proprietary analytics, the technology can also harvest patient
experience data from multiple sources, including from across the
web, to assess provider and organization brand perceptions and
provide additional insights for improvement opportunities.
“In an era of consumerism, transparency is a key strategy for
health care organizations to drive patient loyalty, grow market
share, and engage providers as part of an organization’s overall
performance improvement efforts,” said Joe Greskoviak, President
and COO of Press Ganey. “Data integrity is critical for a
successful transparency initiative, and Press Ganey data leverages
scientifically rigorous, standardized evaluations of the patient
experience. Through the Press Ganey Transparency Solution powered
by Binary Fountain, Press Ganey clients will be able to access a
comprehensive technology solution to present an objective and
accurate review of the patient experience, so that patients can
make informed health care decisions.”
The partnership will provide clients with a comprehensive
transparency and brand management solution to engage patients
across their health care journey. The joint offering can help
clients:
- Present scientifically rigorous patient
experience data through provider star ratings on physician
directory web pages
- Enhance Search Engine Optimization and
display star ratings in Google search results
- Proactively monitor and engage health
care consumers who provide feedback on the patient experience
“Press Ganey is uniquely positioned to help organizations
achieve patient-centered care,” said Ramu Potarazu, President and
CEO of Binary Fountain. “Our partnership will help advance
opportunities for patient and provider engagement across the
continuum of care and accelerate consumer-focused strategies.”
For more information, please visit Press Ganey’s website.
About Press Ganey
Press Ganey Holdings (NYSE: PGND) is a leading provider of
patient experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2016, we served more than 26,000 health care
facilities.
About Binary Fountain
Binary Fountain is the leading provider of patient feedback
management solutions designed specifically for healthcare in a
single cloud-based platform. The solution suite is built around a
proprietary healthcare-centric Natural Language Processing engine
that mines patient feedback from surveys, online ratings and review
sites, social media, and other data sources to equip our customers
with the actionable insights needed to improve patient satisfaction
and loyalty, increase engagement and drive sustainable bottom-line
results. Leading organizations, large and small, rely on Binary
Fountain to understand the patient experience, drive comprehensive
operational intelligence throughout the organization, and engage
patients with innovative reputation management solutions.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160504005318/en/
Aria Marketing for Press Ganey:Kristina Markos, 617-332-9999
x238kmarkos@ariamarketing.com
PRESS GANEY HOLDINGS, INC. (NYSE:PGND)
Historical Stock Chart
From Jun 2024 to Jul 2024
PRESS GANEY HOLDINGS, INC. (NYSE:PGND)
Historical Stock Chart
From Jul 2023 to Jul 2024