Press Ganey Holdings, Inc. (NYSE:PGND) today announced it is expanding its client recognition program to include an award honoring an organization that demonstrates outstanding care coordination and teamwork in the pursuit of delivering safe, high-quality, compassionate care. The nomination process will launch later this spring and the award recipient will be announced at the 2016 Press Ganey National Client Conference, to be held Nov. 2–4 in Orlando, Fla.

“Due to increasing complexity and specialization in medicine today, health care is a team sport; no individual clinician can deliver the very best care on his or her own,” said Dr. Thomas H. Lee, chief medical officer at Press Ganey. “Effective teamwork and care coordination are essential to improving outcomes and reducing patient suffering. When teamwork and care coordination are poor, patients are frightened; when they are good, patients have peace of mind.”

The importance of teamwork in the patient experience has been identified in a Press Ganey study of HCAHPS survey results, which indicates that patients’ perception of teamwork and the extent to which staff work together to care for them are the largest differentiating factors in how they experience hospital care. Results also indicate that teamwork is important to care providers, whose attitudes and perceptions about teamwork are a reflection of their belief in the quality of the care they are providing, their job satisfaction, their pride in the organization and their likelihood to remain with the organization—factors that also have an effect on the patient experience and outcomes.

Each year, Press Ganey recognizes a select group of its clients with awards that recognize the organizations’ achievements in improving the quality, safety and experience of care, providing a positive and collaborative environment for employees and physicians, and ultimately, in delivering exceptional patient experiences. Award winners are recognized at Press Ganey's annual National Client Conference.

For more information on the Press Ganey National Client Conference, please visit the event website.

About Press Ganey

Press Ganey Holdings (NYSE: PGND) is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, we served more than 26,000 health care facilities.

Aria Marketing for Press GaneyKristina Markos, 617-332-9999 x308kmarkos@ariamarketing.com

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