Pitney Bowes Unboxes New Ecommerce Capabilities at Shoptalk US 2022
March 24 2022 - 9:32AM
Business Wire
The company will showcase its ecommerce
logistics services, delivered using consultative insights and
innovative, modular capabilities.
Pitney Bowes (NYSE:PBI), a global shipping and mailing company
that provides technology, logistics, and financial services will be
one of the largest sponsors of Shoptalk at the annual retail
conference’s first in-person event in the U.S. in over two years.
The conference will be held March 27-30, 2022, at Mandalay Bay in
Las Vegas, Nevada.
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3D rendering of the Pitney Bowes booth at
Shoptalk US 2022 (Photo: Business Wire)
Pitney Bowes returns to Shoptalk having eclipsed several
significant growth milestones since the conference last convened
in-person in 2019. Shipping and ecommerce services have surpassed
50% of the company’s total revenue, including $1.7 billion in 2021
from ecommerce fulfillment, delivery, returns and cross-border
services. The company saw a 46% increase in Global Ecommerce
revenue during peak 2021 compared with peak 2019.
“We’re pleased to be back at Shoptalk, live and in-person, in a
bigger way than ever before,” said Gregg Zegras, EVP and
President, Global Ecommerce at Pitney Bowes. “Our shipping and
ecommerce businesses have seen significant growth and change over
the past two years. We’re excited to gather with others in the
industry to showcase our expanded ecommerce operations, detail the
technology and automation added in our hubs, as well as the host of
new analytics tools we’ve built to help us design tailored
ecommerce solutions for our clients across our fulfillment,
delivery, returns and cross-border services.”
The company is featuring several new and enhanced capabilities
at the event, including:
US-Domestic Network Enhancements
Pitney Bowes is nearing the completion of a network-wide
transformation that began with the acquisition of Newgistics in
2017. It has added new hubs, expanded capacity and rolled out new
automation and robotics solutions as it aims to provide retailers
with the best combination of national, regional and local ecommerce
logistics services.
Cross-border Services
A modernized suite of cross-border services, including enhanced
technology and logistics capabilities to help ecommerce merchants,
from small independent sellers to large online marketplaces, grow
their businesses by efficiently reaching global consumers.
BOXtools A suite of proprietary apps that use data
analytics to make ecommerce logistics easier, including:
- BOXscore: an online order experience benchmarking tool
using crowdsourced ‘secret shopping’ data of over 3,000 brands to
show retailers how they compare against peers in offering a variety
of checkout, delivery tracking, and returns capabilities.
- BOXpoll: A weekly survey on current events, culture and
ecommerce logistics. Survey questions are posed by clients and the
insights are used to provide brands with an on-demand resource to
gauge consumer and retailer sentiment to help support decision
making. Highlights of BOXpoll findings are released monthly
at www.pb.com/boxpoll. Visit us at Shoptalk to also learn about
BOXtour, BOXlab, BOXdocs and
BOXreview.
In addition, Pitney Bowes will feature its innovative
ParcelPoint Smart Lockers outside the Box. These
intelligent, self-service parcel lockers enhance the customer
experience by bridging the physical and digital shopping experience
with convenient, contactless in-store services. The Pitney Bowes
Service Delivery Innovation (SDI) team will also be on hand
to discuss how we can help efficiently scale field service,
maintenance and best in class technical support for your clients
and their technology.
All Pitney Bowes products and services will be featured in a
massive, two-story exhibit space in the shape of giant shipping
boxes, underscoring the company’s focus on ecommerce logistics.
Visit Pitney Bowes at Booth 1026 at Shoptalk.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global shipping and mailing company
that provides technology, logistics, and financial services to more
than 90 percent of the Fortune 500. Small business, retail,
enterprise, and government clients around the world rely on Pitney
Bowes to remove the complexity of sending mail and parcels. For the
latest news, corporate announcements and financial results visit
https://www.pitneybowes.com/us/newsroom.html. For additional
information visit Pitney Bowes at www.pitneybowes.com.
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Brett Cody Pitney Bowes (203) 218-1187 brett.cody@pb.com
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