Tokyo Marine & Nichido Fire Insurance Prepare Homeowners for Natural Disasters with Interactive Video Technology from Pitney ...
November 09 2016 - 10:05AM
Business Wire
Pitney Bowes (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced that, this season, Tokyo Marine and Nichido Fire
Insurance Company will help prepare homeowners in Japan for natural
disasters with personalized interactive video technology from
Pitney Bowes.
Typhoons and severe storms cause flooding and landslides which
pose a serious threat to Japanese homeowners. Preparing for an
impending disaster is critical, however the tedious process of
finding an insurance policy, reviewing coverage details, and
identifying an insurance agent’s contact information can waste time
better spent on securing the home or evacuating the area. Tokyo
Marine and Nichido Fire Insurance Company can now help their
customers prepare for natural disasters safely and quickly with
Pitney Bowes’ EngageOne Video.
Each customer with appropriate insurance coverage will receive a
personalized interactive video which can be viewed on their mobile
phone, computer or tablet. The EngageOne Video delivers four
critical areas of information for homeowners:
1. Education about how a homeowner can
prepare for a typhoon or severe storm.
2. Detail of each customer’s individual
contract to review insurance coverage.
3. Contact information for insurance agents
in case of emergency.
4. Contact information for insurance
representatives for updating an insurance contract.
Each video section includes on-demand options where customers
drive the video to the next topic to learn more about risks of
impending natural disasters, their personal policy and their
contacts with the insurance company.
“The Pitney Bowes EngageOne Video offering marries
professionally scripted and presented video with advanced
technology, multiple data sources, and either on-premise or
cloud-based delivery to achieve real-time rendering based on user
choices and responses during the presentation,” says Terry Frazier,
Research Director of Document Solutions at technology research firm
IDC. “The end result is a powerful customer engagement vehicle
with a strong value proposition.”
“Time is critical when preparing for a natural disaster,” said
John Wong, Pitney Bowes Country Manager and Representative
Director. “Policy holders should be focused on the safety of their
home and families rather than spending hours trying to understand
their coverage. We’re honored that Tokyo Marine has entrusted
Pitney Bowes to help keep customers safe during times of
crisis.”
View a demo of Pitney Bowes’ EngageOne Video solution here.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering
billions of transactions – physical and digital – in the connected
and borderless world of commerce. Clients around the world,
including 90 percent of the Fortune 500, rely on products,
solutions and services from Pitney Bowes in the areas of customer
information management, location intelligence, customer engagement,
shipping, mailing, and global ecommerce. And with the innovative
Pitney Bowes Commerce Cloud, clients can access the broad range of
Pitney Bowes solutions, analytics, and APIs to drive commerce. For
additional information visit Pitney Bowes, the Craftsmen of
Commerce, at www.pitneybowes.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20161109005020/en/
Pitney BowesCarol Wallace,
203-351-6974Carol.wallace@pb.comorBurson-Marsteller TokyoSachiko
Masuda, +81 3 3264-6687 (D)sachiko.masuda@bm.com
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