MagTek and Pitney Bowes Collaborate on Nationwide Service
October 11 2010 - 8:30AM
Business Wire
Pitney Bowes Inc. (NYSE:PBI) and MagTek, Inc., a global leader
in payment security, today announced a new agreement in which
Pitney Bowes will provide nationwide on-site repair and maintenance
services to MagTek and its U.S. customers.
Under the agreement, Pitney Bowes will act as the primary,
authorized service provider for MagTek and its ExpressCard 1000,
delivering a full portfolio of nationwide on-site repair,
installation and maintenance services in support of MagTek and its
U.S. customers. The collaboration will enable MagTek to provide
consistency in delivery of repair and maintenance services to its
customers for their ExpressCard 1000 units, and further expands
Pitney Bowes’s multi-vendor services capabilities in the financial
services and retail industries.
“Pitney Bowes is honored to be chosen by MagTek to help deliver
nationwide service to its U.S. customers,” said Joanne Boyd, vice
president, business development, multi-vendor services for Pitney
Bowes. “Our collaboration will combine Pitney Bowes’s comprehensive
services and technology capabilities with MagTek’s strength as a
leader in secure payment transaction solutions.”
“Our agreement with Pitney Bowes will help MagTek expand its
service reach in the U.S. to offer nationwide coverage for our
customers in every zip code,” said Sarah Irato, senior vice
president, sales and marketing for MagTek, Inc. “In addition, our
collaboration will help MagTek increase service efficiency through
comprehensive reporting capabilities, and the ability to open and
monitor service calls over the Web.”
MagTek’s ExpressCard 1000 is a compact, desktop device that
provides financial institutions and retail store locations with the
convenience of instant card issuance for credit, debit, ATM, gift,
loyalty and membership cards, and with the security of MagTek®’s
MagnePrint® card authentication technology, magstripe encoding,
smart card encoding and advanced personalization features.
Pitney Bowes is a leading provider of services for printers,
copiers, multi-function devices, scanners, shredders, PCs and
workstations, mailstream solutions and kiosk devices.
Consisting of 1,200 A+ certified specialists, Pitney Bowes
Multi-Vendor Services offers a full range of product life cycle
services including on-site maintenance services, installations,
managed asset deployment and professional service.
About Pitney Bowes:
Celebrating its 90th year of innovation, Pitney Bowes provides
software, hardware and services that integrate physical and digital
communications channels. Long known for making its customers more
productive, Pitney Bowes is increasingly helping other companies
grow their business. Pitney Bowes is a $5.6 billion company and
employs 33,000 worldwide. Pitney Bowes: Every connection is a new
opportunity™. www.pb.com
About MagTek:
Since 1972, MagTek has been a leading manufacturer of electronic
devices and systems for the reliable issuance, reading,
transmission and security of cards, checks, PINs and other
identification documents. Leading with innovation and engineering
excellence, MagTek is known for quality and dependability. Its
products include secure card readers, check scanners, PIN pads and
distributed credential issuing systems. These products are used
worldwide by financial institutions, retailers, hotels, law
enforcement agencies and other organizations to provide secure and
efficient electronic payment and identification transactions.
Today, MagTek continues to innovate with the development of a
new generation of security centric products secured by MagneSafe™.
By leveraging strong encryption, secure tokenization, real time
authentication and dynamic payment card data, MagneSafe products
enable users to assess and validate the trustworthiness of
credentials used for online identification, payment processing, and
other high-value electronic transactions.
MagTek is based in Seal Beach, California and has sales offices
throughout the United States, Europe, and Asia, with independent
distributors in over 40 countries. For more information, please
visit www.magtek.com.
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